Research and analysis

Leading Public Services through Covid-19

This report brings together findings from two strands of research conducted and commissioned by the NLC as part of Government response to Covid-19

Documents

Leading Public Services through Covid-19

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Collaboration Executive Summary

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Case Study: East Ayrshire Vibrant Communities

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Case Study: Homelessness Prevention Taskforces

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Case Study: Stepping up leadership programme

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Case Study: Kent Fire & Rescue’s pandemic response

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Case Study: The Additional Courts and Tribunals Capacity programme

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Case Study: Northumbria’s COVID-19 response

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COVID-19 Response Public Service Leaders Survey

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Technical Annex - Survey Questions

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Technical Annex - Significance Test Results

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Technical Annex - Data Tables

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Details

The National Leadership Centre (NLC) supported the Government’s response to COVID-19 by acting as the conduit between Central Government and the NLC’s network of public service leaders. As part of this, the NLC ran a quantitative survey with public service leaders from March to June 2020. The NLC also commissioned Ipsos MORI to conduct qualitative research with their network, which ran from July 2020 to March 2021. This report brings together findings from both strands of research.

Published 14 September 2021