Guidance
County Durham: Framwell House
Framwell House is a probation, service user contact centre, within the NPS North East region.
Office address and contact details
Framwell House
Framwellgate
Durham
DH1 5SU
Office phone number: 0191 336 2208
Office email address: nenps.durham.admin@justice.gov.uk
Opening times
- Monday – 9:00am to 5:00pm
- Tuesday – 9:00am to 7:00pm
- Wednesday – 9:00am to 5:00pm
- Thursday – 9:00am to 5:00pm
- Friday – 9:00am to 5:00pm
- Saturday: Closed
- Sunday: Closed
- Bank Holidays: Closed
Getting here
Find this probation, service user contact centre, on a map.
Walking
- 5-8 minutes’ walk from Durham train station
- 7 minute walk from Durham City bus station
To plan your journey by public transport
Please use National Rail, Arriva Bus, Go North East or Durham Park and Ride to plan your journey.
Parking
- no visitor parking available
- local car parks available
Accessibility facilities
- disabled accessible with a disabled toilet
- assistance dogs are welcome
- the building has hearing enhancement facilities available by prior arrangement
Court Buildings
Find a court or tribunal building.
Local approved premises
See the list of approved premises in your area.
Problems and complaints
If you have any problems or complaints contact the office directly. You can also report any problems with this page at this address nenps.durham.admin@justice.gov.uk.
If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.
Published 20 January 2021