Transparency data

Complaints about DWP: financial year 2020 to 2021

The number of complaints about the Department for Work and Pensions (DWP) from 1 April 2020 to 31 March 2021.

Published 24 September 2020
Last updated 15 December 2020 — see all updates

• From: Department for Work and Pensions

• Applies to: Wales, England, and Scotland

Documents

Complaints about DWP: financial year 2020 to 2021

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Details

This publication records the number of complaints received:

• by the DWP
• about DWP by the Independent Case Examiner (ICE)

Published 24 September 2020
Last updated 15 December 2020 + show all updates

1. 15 December 2020

   Added complaints recorded between 1 April 2020 and 30 September 2020 by DWP businesses and the ICE office.

2. 24 September 2020

   First published.