Transparency data

Key Performance Indicators (KPIs) for Government’s Most Important Contracts

A list of Central Government’s most important contracts, also showing up to three relevant Key Performance Indicators (KPIs) for those contracts, and the performance of the vendor against those KPIs.

Published 24 September 2020
Last updated 29 October 2020 — see all updates
From:
Cabinet Office

Documents

Data for April to June 2020

Ref: KPI-Apr-Jun-2020 ODS, 51.5KB

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Data for January to March 2020 excluding Ministry of Justice (updated 29 October 2020)

Ref: KPI-Jan-Mar-2020 ODS, 52.2KB

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Data for January to March 2020 for Ministry of Justice

Ref: KPI-Jan-Mar-MOJ-2020 ODS, 20.4KB

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Ministry of Justice statement on Voluntary Application of the Code of Practice for Statistics

Ref: MOJ-stats ODT, 8.69KB

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Details

Published as part of the Government’s commitment to increase transparency in the delivery of public services. The list will be updated as data becomes available.

Notes

  • This data represents a snapshot of up to three most relevant KPIs for the period shown and does not represent a full assessment of the performance of the service, the contract or the supplier.
  • Each KPI has been rated as one of the following:
    • Good – The supplier is meeting or exceeding the KPI targets that are set out within the contract.
    • Approaching Target – The supplier is close to meeting the KPI targets that are set out within the contract.
    • Requires Improvement – The performance of the supplier is below that of the KPIs targets that are set out within the contract.
    • Inadequate - The performance of the supplier is significantly below that of the KPIs targets that are set out within the contract.
    • Recorded elsewhere - data that is published by the department separately (link provided).
    • Where it states “No KPIs in contract”, this is due to the nature of the contract in question.
  • “Other” in the Performance Analysis may include a KPI that was not used during the period and was still active, a service that was temporarily suspended or a contract that is being handled by another department.
  • The information is owned by the contracting authority identified in the data file and any queries on this information should be sent to them. Details can be found here.
  • DfID and FCO merged to create FCDO on 02 September 2020.

Additional Transparency Resources

The quarterly KPI data provided is in addition to other performance data provided by departments under existing transparency initiatives which cover different time periods (e.g. annual data) or measure service performance at a level higher than a single contract. Some examples include:

Published 24 September 2020
Last updated 29 October 2020 + show all updates

  1. Updated with publication of data for the quarter April to June 2020 alongside further January to March 2020 data.

  2. First published.

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