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Say thank you to someone at Companies House
Send an email to say thanks for the excellent service or help you've received from a person or team at Companies House.
How to say thanks
If you’d like to say thanks and tell us about a person or team at Companies House who has given you a brilliant level of service - send your email to thanks@companieshouse.gov.uk
This could be someone who has:
- gone out of their way to help you
- been genuinely interested in your needs and responded to them
- helped you deal with a difficult situation
The person will be told that you appreciated their effort and may even receive an award or gift voucher for their service.
What others have said
Here is some recent feedback about Companies House staff:
Thank you so much for considering my appeal, and for your thorough explanation below as to why my appeal was denied. I can see you do all you can to help out and encourage small business owners. Also, thank you so much for giving me an option to pay monthly. I have called Companies House twice in the past couple of weeks and not only did I get through to a person quickly, but both people were super helpful. I know you probably get lots of complaints, but this is not one! Thank you for your fair treatment and helpful and encouraging advice.
Not a thank you to anyone in particular on the basis that I haven’t spoken to anyone directly for a long time – which probably means that the online service is doing its job. A very helpful resource that is well maintained.
I wanted to say how refreshing to have a Customer Care manager based in the Cardiff office as our contact. His advice and support to myself and my colleagues is invaluable.
Excellent, as usual, your service is impressive since we work with 100+ commercial registries around the world, and UK’s service level is really outstanding. Thank you.
Thank you to Companies House Contact Centre for going out of your way to send me a document I was looking for within minutes of coming off the phone. It is greatly appreciated and I hope you have an excellent weekend.
Thank you so much, I really can’t tell you how much I appreciate your help!
I wanted to say thank you very much to a Customer Care manager based in the Cardiff office for his attention to detail and thorough support to myself and my colleagues. This has been via a number of queries relating to director appointments, incorporations and the delivery of accounts. Many thanks.
Thanks to amazing staff members for their dedication, focus and great attitude and going beyond their remit to add that gentle touch and hard work to give a precise service with accurate knowledge. Each was excellent, had a great attitude and had good knowledge and proficiency in their respective fields. May you keep excelling yourselves. Heartfelt thanks.
I would like to say ‘thank you’ not to an individual or a department, but to the Companies House team in general.
Thank you all for all the effort you put in to ensure we enjoy all the services you offer which is very beneficial to us all. Keep up the good work.
Thank you for ALL the help you’ve given me over the past years. You are one in a million!
I was served in your London office on 23 and 24 April and had a fantastic experience. I was in London for 2 days on a time limit and your staff member was able to answer my query, explain the options and alleviate any concerns I had. He let me talk and explain my question without making me feel stupid. I am very grateful for the whole team I encountered over those 2 appointments.
I would like to say a sincere thank you for the support and assistance provided to me today. The staff member was courteous and sensitive to the difficult situation my client was experiencing due to what seemed like an ‘unexpected’ dissolution of their company. She was empathetic, supportive and genuinely interested in trying to achieve the right result for my client. The quality of information she provided to me in that short conversation, reassured me of the correct steps to take to achieve the right results for the client. Thank you
Without the work you do in maintaining public records of corporate activity we would not be able to do the work. Your team has been incredibly generous with API requests for our social enterprise. We can’t wait for your next significant corporate transparency data release on the digitisation of corporate accounts data. Please keep up the good work. It has enabled tiny organisations like ours to have huge impact on human rights matters!
I just wanted to say thank you. I’ve used Companies House many times over the years – always helpful and really grateful that I can ask a ‘stupid question’ (particularly as a trainee, but also subsequently!) and double-check things. Thanks for your patience and help!
I want to say ‘thank you’ for the excellent service I received today when I contacted your office today to seek advice. I received outstanding assistance and support throughout my call – please pass on my thanks as it was greatly appreciated!
Over the years you have helped me more times than I can remember. Always going the extra mile to offer help and best practice. I think my first ‘thank you’ I sent was so many years ago now, and I am very happy to say you are still helping as much then as you do now.
Published 12 April 2019
Last updated 20 June 2019 + show all updates
Last updated 20 June 2019 + show all updates
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