This guidance does not explain the practical ways you can check someone’s identity. You’ll need to decide what tools or processes you want to use based on what’s appropriate for your service. For example, you might decide to accept a passport as evidence of someone’s identity if you know:
the users of your service are likely to have a passport
staff in your organisation have equipment they need to check the document effectively
One of the ways you can follow this guidance to check someone’s identity is by using GOV.UK Verify in your service.
The guidance has been rewritten in plain English so it's easy for both technical and non-technical users to understand.
The annexes from the previous version have been removed and the information from them added to the guidance.
Examples of how checks can be done have been added throughout the guidance.
Information about checking someone's biometric information has been added to the 'Check that the identity belongs to the person who’s claiming it (‘verification’)' section.
The 'Identity profiles' section has been expanded. The new identity profiles will make it easier to check the identities of users who do not have much evidence of their identity.
Replaced the old version of Good Practice Guide 45 (version 2.3) with the latest version of the Good Practice Guide 45 (version 3).