SYNCONSET TECHNOLOGIES, INC.

PRIVACY POLICY

SyncOnSet Technologies, Inc. (“SyncOnSet” “we” “our” “us”) is committed to protecting the privacy of individuals who visit our website, and individuals who are authorized users of the Services (as defined below).  We are providing this privacy policy ("Privacy Policy") to help you understand how we collect and use information, including personally identifiable information that you may provide to us or that we may obtain as a result of your use of this website, www.synconset.com (the "Website") or through of the services we provide (“Services”), as well as your choices regarding use, access and correction of Personal Information.

Personally identifiable information ("Personal Information") is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

For the purposes of this Privacy Policy, “Information” refers to both Personal Information as well as other types of non-personal information we may collect.  

By using the Website (as clearly described on the Website) and the Services (pursuant to your Agreement with us regarding the Services) you consent to our collection and use of your Personal Information as described herein (and in the agreement you have with us, if you use the Services), and consistent with applicable data protection laws.

For the avoidance of doubt, this Privacy Policy also applies to any access to the Website and/or Services via a mobile application.  All use of “Website” and “Services” as used herein should be read to include any such mobile applications.

INFORMATION COLLECTED

Depending on how you use our Website and Services, we may collect, use, share and secure different kinds of Information. The types of Personal Information we collect, with your consent, are detailed below.

WHAT INFORMATION DO WE COLLECT FROM THE WEBSITE?

Information you choose provide to us or input into the Service is collected (for example, any content, images or other Information you upload into the Service). Examples of the types of Personal Information we collect, should you choose to provide it, include: name, company name, job title, union/guild information, address, email, phone number, geographic location and IP address. The Personal Information that you provide directly to us through the Website will be apparent from the context in which you provide the data.

When you browse our Website, we receive Information that helps us learn about your browser and operating system. There are ways to control your browser settings to indicate when we have set a cookie in your browser, and you have the ability to control our use of cookies and third-party analytics with respect to your use of Website (please see the section on cookies below). Please note that disabling certain cookies may prevent the Website from functioning properly. Your device may also have controls that determine the information collected. Browser and operating system information, if provided by you, helps us analyze trends in the aggregate and improve and administer our Website. If you consent to our use of cookies and third party analytics, this Information may include your IP address (or proxy server), device ID, your location, your browser type, your internet service provider, the pages you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage.

Due to Internet communication standards, when you visit the Website, we automatically receive the URL of the website from which you came and the website to which you go when you leave our website. Again, please note that you have the ability to control our use of cookies and third-party analytics with respect to your use of Website (please see the section on cookies below).

Any other Information you consent to provide on our Website will also be stored. For example, if you join our email list, your name and email address will be stored, and if you register on our Website, we will use the information you provided on our Website (including name, company name, job title, union/guild information, address, email, and phone number) in order to contact you regarding the Services.

Only if you use a credit card to pay for Services on our Website, and consent to providing your credit card information in order to process such transaction, a third party (Stripe) will collect payment information from you (see more information on this below, under the third party payment processor – Stripe section).

We also may partner with certain third parties to collect, analyze, and use some of the personal and non-personal information described in this section.  For example, we may allow third parties to set cookies on the Site or in email communications from us.  Again, please note that you have the ability to control our use of cookies and third-party analytics with respect to your use of Website and Services (please see the section on cookies below).

If you have any questions about other types of Information we collect and use, please feel free to contact us (see the Contact Information section below for information on how to do this).

WHAT INFORMATION DO WE COLLECT FROM THE SERVICE?

If you use our Services, we will not use your Production Company/Customer Data or Production Company/Customer Content (each as defined in your license agreement with us) except as set forth in our license agreement with you.  In the license agreement, you consent that in order to provide the Services to you, we collect Information about how you use the Services, including your frequency of use, the number of projects you have, the amount of content associated with each project, and the actions you perform within the Service. If you choose to import the name, company name, address, phone number or email address of your contacts, we will also collect this Personal Information. The Personal Information that you provide directly to us through the Services will be apparent from the context in which you provide the data.

USE OF THE SERVICE BY OUR CUSTOMERS

Our customers use the Service to help organize their own data related to production projects.  We do not control the content or type of content that our customers may choose to use with the Service, except as set forth in our license agreement with that customer. The information used with our Service and provided by a customer belongs to the customer, and is used, disclosed and protected by them according to their privacy policy, not this Privacy Policy. We process Information provided by our customers as directed by each customer, and in accordance with our agreement with the particular customer.  We store the Information on the servers of our service providers, but we do not control management of the data by our customers.  If you use our Services, we will not use your Production Company/Customer Data or Production Company/Customer Content (each as defined in your license agreement with us) except as set forth in our license agreement with you.  

We acknowledge that you have a right to access your Personal Information. We have no direct relationship with individuals whose Personal Information is processed as a result of a customer inputting content or data related to someone who is not a user of our Service into our Service. Please note that if the data is provided by a customer for use with our Service, that customer controls the data and is responsible for correcting, deleting, or updating the Information they use with the Service.  If you make a request to use to remove this data, we will notify our customer, and also respond to you within a reasonable timeframe. Please also contact the customer directly, yourself. Please note that we are not responsible for how our customers use the data they store within the Service.

We may transfer Personal Information inputted into our Service only to companies that help us provide the Service. Such transfers are addressed in our agreements with our customers.  

WHO CAN THE INFORMATION A CUSTOMER INPUTS INTO THE SERVICE?

You control who can see the content you provide for a specific project through the settings of the Services by authorizing users. If an individual should no longer have access to your project via the Services, please use your administrative features to remove the authorization for the applicable user to access your project.  If you need assistance with this, please feel free to reach out to SyncOnSet support.  

It is important to remember that your individual users accessing the Information may use it or disclose it to others without your knowledge. Please consider this when determining who your authorized users are, and what they should access.  You have the right to request deletion or modification of your information at any time.

WHAT DO WE DO WITH YOUR INFORMATION?

We use Information we collect to help our Services create a better experience for you.  Collecting Information about how you use Services helps us provide you with better service, including understanding which features are the most interesting to you, so that we are able to improve them.

We use your Information to create your account, to provide you Services you have ordered, to communicate with you about Services you've purchased, to offer you additional Services, to bill you, and to fulfill the terms of any agreement you have with us. We also use the Information to the extent necessary to enforce our Website and Services terms of service and to prevent imminent harm to persons or property. Certain Information may be used for anti-fraud and anti-theft purposes. We will use your Information to send out important notices, if necessary.

We use the non-personal Information that we collect for such purposes as: counting and recognizing visitors to the Website; analyzing how visitors use the Website and various Website features; improving the Website and enhancing users’ experiences with the Website and Services; creating new products and Services or improving our existing Services; enabling additional website analytics and research concerning the Website; and managing our business, and to comply with legal and/or regulatory requirements.  

We may send you emails about our Services and other updates, promotions and SyncOnSet advertisements, only if you consent to the provision of this type of material by registering on our Website or signing up for our mailing list.

We may link non-personal Information gathered using cookies with Personal Information, but we will treat the combined information as Personal Information. We use Information this linked Information for internal research and data analysis to help with product development, and to help us create and improve our Services.  If we use any linked Information for our own advertising and marketing purposes, we do so only after it has been converted to anonymized or aggregated form.

From time to time, SyncOnSet may also share anonymized and aggregated information about the Website and Services, such as by publishing a report on trends in the usage of the Website and/or Services. With respect to the Services, more information on this is contained in our agreement with our customers.

HOW LONG DO WE KEEP YOUR INFORMATION?

How long we keep Information depends on the type of Information.  

At the conclusion of our use of the data, we will either delete or anonymize your Information or, if that is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

If you provide information to a customer of ours as part of their use of the Service, that customer decides how long to retain that Personal Information. If the customer terminates their access to our Service, they may receive access to Personal Information stored within the Service pursuant to our agreement with them.

SECURITY

Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Unfortunately, even with these measures, we cannot guarantee the security of Personal Information. By using our Website and Services, you acknowledge and agree that we make no such guarantee.

CONSENT AND DATA CORRECTION

How do you get my consent?

You provide your consent to our using Information in accordance with this Privacy Policy.  If you are using the Website, you provide consent when you enter your information into various fields.  If you are using the Service, you consent when you execute an agreement with us, and by continuing to use the Service.

How do I modify Information or withdraw my consent if I am a customer of the Service?

You may modify, review, correct, or delete what Information is collected and who it is shared with by modifying your settings within the Services, other than your email address.  You may also stop using the Services (in accordance with the terms of your agreement with SyncOnSet). If you would like SyncOnSet to delete your account, please contact SyncOnSet using the contact information below.

How do I modify Information or withdraw my consent for Personal Information collected via the Website?

You may ask to be removed from our email list by emailing us here: privacy@synconset.com.

What if I have questions about consent or your use of my Information?

If you have questions at any time regarding the continued collection, use, storage or disclosure of your Information, you may contact us at privacy@synconset.com or mailing us at:

SyncOnSet Technologies, Inc.

3767 Overland Ave, Unit 102

Los Angeles, CA 90034

ATTN: Privacy Compliance

Prior Consent

Where the processing of your Personal Information is based on your previously given consent, you have the right to withdraw your consent at any time. You may also have the right to object to the processing of your Personal Data on grounds relating to your particular situation.

DISCLOSURE

We may be legally required to disclose your Information if: (i) we believe it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) it would potentially mitigate our liability in an actual or potential lawsuit, (iii) it is otherwise necessary to protect our rights or property,  (iv) it’s necessary to protect the legal rights or property of others (v) to protect the safety of our customers, users, employees or others.  

THIRD PARTY SERVICE PROVIDERS

We may share Information with our contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use Information only as necessary to provide the requested services to us.  We do not sell any Information to third parties.

Services may integrate certain third-party plug-ins (including but not limited to Intercom and Mixpanel).  We partner with certain third parties to collect the non-personal Information and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. Even if you do not click on these plug-ins, they may collect information about you, such as your IP address and the pages that you view.  They also may set and/or access a cookie. If you prefer to prevent third parties from setting and accessing cookies on your computer, you may set your browser to block cookies. These plugins are governed by the privacy policy of the company providing them (and not this policy), so we advise you to read their privacy statements.

You may request information about service providers at any time. If you would like SyncOnSet to stop providing your Personal Information to any service provider, please contact us at privacy@synconset.com.  

GOOGLE ANALYTICS

In particular, the Website and Services uses Google Analytics to help collect and analyze certain information for the purposes discussed above. Google Analytics met set and/or access a cookie and/or web beacon. You may opt out of the use of cookies by Google Analytics here. Google’s privacy policy is located here https://policies.google.com/privacy and information about how Google uses partner information is located here: https://policies.google.com/privacy/partners. Google Analytics is governed by Google’s privacy policy (and not this policy), so we advise you to read the privacy statements lined above.

THIRD PARTY PAYMENT PROCESSOR - STRIPE

We use a third party payment processor to process credit card payments made to us.  In connection with the processing of such payments, we do not retain any Personal Information or financial information such as credit card numbers.  Rather, all such information is provided to our third party processor.

If you use the a credit card to pay for Services on our Website, the credit card payment processing services are provided by Stripe, Inc. ("Stripe") and are subject to the Stripe Terms of Service https://stripe.com/us/legal and the Stripe Privacy Policy located here https://stripe.com/us/privacy (collectively, the "Stripe Services Agreement"). By using the credit card processing services, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition to our enabling credit card payment processing services through Stripe, you agree to provide us accurate and complete information about you, and you authorize us to share any such information with Stripe, as well as transaction information related to your use of the payment processing services provided by Stripe. In all cases, standard credit card or other third party processing fees apply in addition to the Services Fees. We are not responsible for the performance of any third party credit card processing or third party payment services.

LINKS

Our Website and Services may contain links to third party websites.  For example, we may provide a link to the website of a popular vendor in a particular geographic area. If you are using our ShopStyle product, we may include links to various retailers. When you click on these links, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. This Privacy Policy only governs information collected on the Website and from the Services, or that may be provided to us by a third party pursuant to this privacy policy.

SOCIAL MEDIA

The Website links to third-party websites that incorporate comment and social media features.  The Website also contains a Facebook “like” button and a Twitter “follow” button.  If you choose to use these features, you may disclose your Information not just to those third-party websites and services, but also to their users and the public more generally.  Because these third-party websites and services are not operated by SyncOnSet, SyncOnSet is not responsible for the content or practices of those websites or services.  The collection, use, and disclosure of your personal and non-personal information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy.

MOBILE APPLICATIONS

With your consent, mobile applications may provide us with information related to your use of the mobile application services, information regarding your computer systems, and information regarding your interaction with mobile applications, which we may use to provide and improve the mobile application Services.

COOKIES

With your consent, we use cookies to collect website navigational information so that our Website can remember you and provide you with the information you're most likely to need. Website navigational information includes standard information from your web browser (such as browser type and browser language), your IP address, and the actions you take on our Website (such as pages viewed and links clicked). Please note that some cookies last only for your current browser session, while others persist for longer periods of time. For instance, when you return to our Website, cookies identify you and prompt the site to provide your username (not your password), so you can sign in more quickly. We also use information gained through cookies to compile statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include Personal Information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Safari or Chrome) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our Services will not function properly.  If you would like more information about what cookies we use and how they are used, please contact us at:  privacy@synconset.com.  

AGE OF CONSENT

This Website and the Services are not directed at children. If a person under 13 submits information through any part of this Website and the Services, and we learn the person submitting the information is under 13, we will attempt to delete this information as soon as possible.  If you are aware of a user under the age of 13, please contact us at: privacy@synconset.com.  

SPECIAL NOTICE TO INTERNATIONAL VISITORS AND CUSTOMERS

Although many of our sites can be viewed internationally, many of our computer systems are currently based in the United States. Therefore, please note that all personal information may be processed by us in the U.S. For more details regarding how we collect, use, and disclose personal information from European Economic Area (EEA) visitors and the additional rights are available to EEA visitors in respect of this personal information, see below:

SyncOnSet Technologies, Inc.

3767 Overland Ave, Unit 102

Los Angeles, CA 90034

ATTN: Privacy Compliance

privacy@synconset.com.  

Information about how and when we process your Personal Information

If you have any questions regarding the legitimate interests you can contact us at privacy@synconset.com.  

When we ask you to supply us with Personal Information you will see whether the information we are asking for: (i) must be supplied so that we can provide Services under your agreement with us (if you are a customer), (ii) must be supplied because it is required by law; or (iii) is optional, and if optional, what happens if you do not provide the information (for example, if you do not provide your email address, you will not be added to our email list).

Where applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use the following mechanisms: EU Standard Contractual Clauses with a data recipient outside the EEA (as permitted under GDPR), or we will ask for your consent.

We comply with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.  We have certified that we adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If we make changes to this privacy policy that materially change the way we use your previously-collected personal information, we will communicate with you either via e-mail or a prominent posting on the Website and in our Services.

YOUR RIGHTS AND CONTACT INFORMATION

You have the right to:

We may ask you to verify your identity and to provide other details to help us to respond to your request.

If you would like to: access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@synconset.com or by mail at:

SyncOnSet Technologies, Inc.

3767 Overland Ave, Unit 102

Los Angeles, CA 90034

ATTN: Privacy Compliance