00:00:05:12 - 00:00:39:10
Nick:
Hello and welcome to the NIC Information Center. In the next few minutes, we'll introduce you to the services and resources that we provide to professionals in the corrections field. The NIC Information Center works with agencies and staff across the country providing research assistance, information services, and professional resources related to corrections and criminal justice. Everything we offer is part of NIC's federal mandate under Public Law 93-4.15, and all services are provided at no cost.

00:00:39:12 - 00:01:04:06
Nick:
If you're attending a training at the National Corrections Academy in Aurora, Colorado, we encourage you to visit the Robert J. Kutak Memorial Library, located on the first floor of the Academy. Our information specialists are available Monday through Friday from 8 a.m. to 4 p.m. You can browse the collection, ask research questions, or simply use the space to read or work quietly.

00:01:04:09 - 00:01:33:21
Nick:
Another important service available to users is the NIC National Help Desk. Whether you're researching a policy issue, preparing a presentation, or looking for information for your facility, our Information Specialists can help connect you with useful resources and publications. Help desk requests are a priority and answered promptly. To contact the National Help Desk, visit NICIC.gov. Look under the Resources tab and click Help Desk.

00:01:33:23 - 00:02:01:24
Nick:
You can also email us directly at SUPPORT@NICIC.GOV. In addition to research assistance, users also have access to digital resources through Overdrive. E-Books and audiobooks cover topics such as leadership, communication, professional development, and other areas relevant to corrections professionals. Materials can be accessed on your computer or through the Libby app on your phone or tablet.

00:02:01:27 - 00:02:33:20
Nick:
NIC account holders also have access to academic research databases through EBSCOhost, including journal articles, reports, and professional publications related to criminal justice and public administration. Another important resource available through NIC is the NIC Learn Center. The Learning Center provides free, self-paced online courses designed specifically for those in the corrections field. Courses cover a wide range of topics related to professional development and operational practices.

00:02:33:22 - 00:03:04:23
Nick:
The Learning Center also hosts several courses related to the Prison Rape Elimination Act. To get started, create an account at LEARN.NICIC.GOV. The NIC Information Center exists to support the corrections field. Whether you need research assistance, professional development or access to reliable information, we encourage you to take advantage of these services. Thank you for taking the time to learn about the NIC Information Center.

00:03:04:25 - 00:03:06:17
Nick:
We look forward to working with you soon.