So, I have a killer idea for I, uh, for AI. And I'll give you the answer first, and I'll explain the motivation, um. Be the first tech company to provide customer service using AI. So, for example, I recently had my Twitter account hijacked, and it was, um, it's just one day.

All of a sudden, really weird things. Started happening very quickly. Um. I got a notice from Twitter saying that, um? There had been a complaint about my account. About copyright, and they were going to take it down within 24 hours, and I had a time to plead my case to explain why it wasn't whatever, something I've absolutely no idea how to do.

Seemed to me, you would probably need a lawyer for that. Um. And, uh. But, and then, I, you know, I started writing something. And they said, fuck this. I'm not doing it. Let them kill the account if that's what they're all about. Go ahead. And then a little bit later.

I was on my Peloton, my exercise bike, and I had my phone out, you know, on the desk next to the Peloton Peloton, whatever? And, um, and while I'm doing my 30 minutes, the phone rings three times. And I can't. I'm not going to stop my. I hate getting phone calls.

I really do. I used to really like it, but these days phone calls are are just like, random, you know? And shitified bullshit. I mean, really bad stuff. It's like, who wants to deal with it, you know? So, but I wasn't going to get off the bike, even no matter who it was.

But I thought, wow, this is weird. Three calls in a row. And I, and it left no Mark other than there had been three calls. You know, in terms of the history on the phone left nothing. No, no Trail who it was. And you know, while this is going on, three calls over 30 minutes is like, something you know, I was thinking, a close friend or family member is dead.

That was the, you know, that was the fear, right? It's like, this is big news. It's important, but it's about me. Never found out what that was. Then. I was locked out of the account all together. I couldn't see anything I tried logging in, couldn't get anything and and.

And, uh. And that was that, and so I waited. I said, I don't know what the hell's going on here. I really didn't know. I still don't know what the hell is going on. And um? And I also have no idea what to do. And I also don't want to go through a whole thing.

I have had something like this happen once before. And, uh. And I, it was a terrible situation, and I never want to repeat it. In fact, I have knock wood that was a long time ago, and okay. Now I have, I don't know. 63, 000 followers on Twitter. The the people who stole it appear to have been, um.

It's a mass thing. You know, um? It is funny, however, that, um, I think that I, they, I think that Twitter has my phone number. I think I gave it my phone number as a backup. I think there was. I don't remember how the system works, but I'm pretty sure they had my phone number, right?

So the question I have is, well, why the hell didn't they use it? Well, maybe they did. Maybe that's what those calls were about. Maybe that was Twitter's system, somehow making a voice call to me. That doesn't make any sense it. Would I assumed, make, send me a text message that would be, you know.

And then, if they didn't get an answer back? Well, at that point, nothing happens with the account. I would imagine they would just hold it there, you know. Let's see what the hell happens next, you know? But that raises the question. Maybe the hackers also hacked my phone, but that doesn't seem to be the case.

I'm still getting text messages. I tried calling myself from another number. The call goes through. I believe, my, I still have my phone and no other sites have been affected by this. This isn't, like, some, and I out one other piece of data, um. A friend of mine on Twitter, uh, said no.

It wasn't on Twitter. I was on Blue Sky. When I explain what was happening as it was happening with a screenshot of the request on the copyright issue. Um. They said it happened. That happened to them, too, at the same time. So that was also obviously did not come from Twitter.

However, to be really, or it probably did come from Twitter. Actually, it did come from Twitter. Let's be clear about that because I looked. It wasn't a fish, you know, the, uh, the return? The the email was from x.com? You know, a subdomain at x.com, but that's okay. That's not phishing.

I mean, that really came from Twitter. I, I'm sorry, I still call it Twitter. It's, I know, that it's gonna eventually catch up with me, or like, whatever, who knows, but I still think of it that way. And um? So, yes, so other people were getting this. Um, I have no idea what happened, and I have no idea what to do next, but I really would like to settle that.

I would like to clear that one because, by the way, there was no copyright infringement there. The thing they complained about was something that I created. It wasn't a copyright infringement. Certainly, nobody in the world has the legitimate right to make that claim. Uh, I don't even know what claim they made.

This is why the whole thing just seems really ratty. You know, but okay. So, back to the original thing. I, I did give you the I didn't make you wait for, like the whole stupid story to find out what what was at the end of it is the end of it is.

Boy, would this be appreciated by users? This would be a way to cement your relationship with the users to say, look, we were looking around for something incredibly good to do with Ai, and we realized this is the solution to that problem. This is it, you know, if somebody from Twitter is tuned in, I'll tell you what you do?

If you go to? Show notes.scripting.com. In the next few days, right? The the first item on the post will be this podcast okay, and I'll make a point of creating a text transcript of this, a machine generated track text transcript, but something that you could very easily paste into grok.

And if if grok is a real network computer system? It could do the whole thing right now. It could use my testimony. Uh. To figure out from its point of view from Brock. From I'm sorry from x.com's server. How this matches up with the events. That that they experienced.

And make a decision. And the right decision here is to just like revert the email address on that account to dave.winer gmail.com, that was the. That's the only. I think that's the only change you need to make. That would allow me to log into the site. Um, you know, it should require me to enter a new password, as if, in that level, I'm a new user.

In other words, let's not use any old passwords around here, not my old password, not the one that the hackers chose. Whatever, let's create something new, and let's make it so that only my email address will log in. Which is the way it has been for, like, I don't know.

20 years, seriously. I started on Twitter in, uh, 2006. So, I'm one of the you know, OG's, in this world, I'm ought to be worth some consideration. Um, but the bigger picture is, um, I'm helping you because this is something that, uh. That in general has not caught up with the internet yet.

It hasn't figured out yet that the. Um. This is the economic Improvement. The benefit of AI. It's that's serious. I mean, people say, oh, it's just used for bullshit, you know, people, you know, stealing, uh? You know, getting, you know, having the thing right there? Graduate school essays or shit, you know, or whatever it is.

It's all, oh, you know, it's just. Slop. It's like, got tremendous amount of negative PR. I don't think that negative PR would survive. This is the big flaw in the systems that we've created. I also might add that they really should solve these some of these problems by just hiring people.

Because I paid. I paid eight dollars a month for that subscription. The one that I can't access anymore. I created a new temporary account on Twitter. And I'm constantly being marketed that you should upgrade this so you get authenticated and you can make long messages and etc, etc, etc, well, you know, I already paid for that.

And so, wouldn't it make sense that for, you know, at least for your paying customers? You would have a way for them to contact a human being. Okay, you're not gonna do that. Tech industry doesn't work that way, but at least give us the freaking, you know, um? You know, AI bot?

That we can talk to. And we can. I'll just give you the example. This will be your use case. Give them the transcript of this podcast. And then see what you can figure out. And as a way of saying, thank you, give me my fucking account back, all right enough.

So all right. Love you, Dave Whiter, talk? Uh, talk to you later, bye.