Business Continuity Planning Process Diagram - Text VersionWhen business is disrupted, it can cost money. Completed worksheets are used to determine the resource requirements for recovery strategies.Following an incident that disrupts business operations, resources will be needed to carry out recovery strategies and to restore normal business operations.
This information will be used to develop recovery strategies.Recovery StrategiesIf a facility is damaged, production machinery breaks down, a supplier fails to deliver or information technology is disrupted, business is impacted and the financial losses can begin to grow. Staff with in-depth knowledge of business functions and processes are in the best position to determine what will work. Equipping converted space with furnishings, equipment, power, connectivity and other resources would be required to meet the needs of workers.Partnership or reciprocal agreements can be arranged with other businesses or organizations that can support each other in the event of a disaster. Read about the legal issues related to planning for disasters and what happens after one strikes. This section provides examples, templates and checklists which may be used during a business disruption event. Meetings with individual managers should be held to clarify information and obtain missing information.After all worksheets have been completed and validated, the priorities for restoration of business processes should be identified.
Recovery strategies are alternate means to restore business operations to a minimum acceptable level following a business disruption and are prioritized by the recovery time objectives (RTO) developed during the business impact analysis.Recovery strategies require resources including people, facilities, equipment, materials and information technology. Periodic review of the agreement is needed to determine if there is a change in the ability of each party to support the other.There are many vendors that support business continuity and information technology recovery strategies. Insurance does not cover all costs and cannot replace customers that defect to the competition.

Declaring the outage and agreeing on the appropriate time to initiate operations under the business continuity plan can be difficult and requires advance planning.
External suppliers can provide a full business environment including office space and live data centers ready to be occupied. The following checklist may assist entities in considering issues when estimating the duration of a business disruption event. Explanatory material about declaring a business disruption event, as well as case studies about implementing the business continuity plan for the whole entity can be found on this page of the better practice guide. It is therefore important to give clear guidelines on the declaration of a business disruption (business continuity event).
Therefore, recovery strategies for information technology should be developed so technology can be restored in time to meet the needs of the business. The worksheet should be completed by business function and process managers with sufficient knowledge of the business. Once all worksheets are completed, the worksheets can be tabulated to summarize:the operational and financial impacts resulting from the loss of individual business functions and processthe point in time when loss of a function or process would result in the identified business impactsThose functions or processes with the highest potential operational and financial impacts become priorities for restoration. The Business Continuity Resource Requirements worksheet should be completed by business function and process managers. However, if all machines are lost due to a flood, and insufficient undamaged inventory is available to meet customer demand until production is restored, production might be made up by machines at another facility—whether owned or contracted.Strategies may involve contracting with third parties, entering into partnership or reciprocal agreements or displacing other activities within the company.
This strategy also assumes that the surviving site has the resources and capacity to assume the work of the impacted site.

Prioritization of production or service levels, providing additional staff and resources and other action would be needed if capacity at the second site is inadequate.Telecommuting is a strategy employed when staff can work from home through remote connectivity. This strategy requires ensuring telecommuters have a suitable home work environment and are equipped with or have access to a computer with required applications and data, peripherals, and a secure broadband connection.In an emergency, space at another facility can be put to use. Cafeterias, conference rooms and training rooms can be converted to office space or to other uses when needed.
Assuming space is available, issues such as the capacity and connectivity of telecommunications and information technology, protection of privacy and intellectual property, the impacts to each other’s operation and allocating expenses must be addressed. Other options include provision of technology equipped office trailers, replacement machinery and other equipment.
The availability and cost of these options can be affected when a regional disaster results in competition for these resources.There are multiple strategies for recovery of manufacturing operations.
The electronic order entry system checks available inventory, processes payments and routes orders to the distribution center for fulfillment. Establish control logs to document transactions and track their progress through the manual system.Manual workarounds require manual labor, so you may need to reassign staff or bring in temporary assistance.

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