Online Return PolicyMost merchandise can be returned within 90 days of purchase unless noted in our Return Policy Exceptions. To enable quick processing of your return, please bring with you a copy of your bar coded shipping confirmation email or the credit card used to make the purchase. If you are returning more than one item, please make sure that they are all to be returned to the same location to ensure credit is applied accurately. Returns within 90 days of purchase and with a valid sales receipt will be exchanged, refunded in cash, credited to your account or refunded via The Home Depot store credit. You may return most new, unopened items sold by The Home Depot within 90 days of purchase for a full refund, unless otherwise noted below. We require a valid ID for non-receipted returns and returns generated from purchases made with store credits.


Credit CenterSpecial Financing Available Everyday* See Offer & Details Make a Payment Get It InstalledThe Home Depot makes home installation and repair easy. To return any item(s), simply bring your order receipt with you to any Home Depot store location.
If you have received an incorrect paint sample, please contact Online Customer Support at 1-800-430-3376 for a replacement. After 48 hours, any product issues must be handled through your local The Home Depot store's Special Services Desk.
If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase. Please visit your local Home Depot to see fabric options or call 1-888-571-4388 for a free fabric swatch.


The problem could also be an issue with the internal The Home Depot credit processing system, rather than with your card.If your card has been declined, we will let you know by email. Bring your order number and a government-issued photo ID to The Home Depot to pick up your order. In some cases, we are working to re-stock the product online and offer it for sale in the near future. Live goods purchased online including houseplants, perennials, trees, holiday trees, wreaths and garlands, that are received damaged or dead, please contact Online Customer Support at 1-800-430-3376 within 3 days of delivery and we will promptly ship a replacement at no charge.



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