The Energy and Electricity Division of the municipality announced that an online tool is now available that will enable customers to report power failures.
The new web-based Power Fault Reporting Service is live and a number of the functionalities are already available.

Customers can view a list of known outages, report power failures and check progress on the website. To report a power failure using this service, the customer must enter his or her account number or a prepaid serial number and a reference number of the new call will be shown on the screen.

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