The ITS Disaster Recovery Program (DRP) addresses the protection and recovery of WCMC IT services so that critical operations and services are recovered in a timeframe that ensures the survivability of WCMC and is commensurate with customer obligations, business necessities, industry practices, and regulatory requirements. The Disaster Recovery Manager is responsible for conducting Business Impact Analyses (BIA) to identify the critical business processes, determine standard recovery timeframes, and establish the criticality ratings for each; at least every other years. A Risk Assessment must be conducted at least every other year to determine threats to disaster recovery and their likelihood of impacting the IT infrastructure. Approved recovery strategies must be tested to ensure they meet required recovery time and recovery point objectives. The ITS Disaster Recovery Manager is required to provide DR training and awareness activities at least twice per year. This policy defines acceptable methods for disaster recovery planning, preparedness, management and mitigation of IT systems and services at Weill Cornell Medical College. Plans must be developed, tested, and maintained to support the 2.a objectives of the Program, and those plans should include relevant IT infrastructure, computer systems, network elements, and applications. The Disaster Recovery Manager is responsible for conducting Capability Analyses (CA) to determine ITS's capacity to recover critical IT services that support defined critical business processes and recovery objectives; at least every other years. All Backup data must be labeled and logged, and are available for use during an emergency within stated recovery time objectives.


Recovery strategies must be implemented within a previously agreed upon period of time, generally not more than 180 days after management approval. IT managers are responsible for briefing staff on their roles and responsibilities related to DR planning, including developing, updating, and testing plans. The disaster recovery standards in this policy provide a systematic approach for safeguarding the vital technology and data managed by the Information Technologies and Services Department.
The Disaster Recovery Manager is responsible for maintaining the Recovery Tier Chart , which defines the Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) of all ITS-managed systems. The IT Disaster Recovery Manager should be part of the ITS representation within the institution's Emergency Management Team . Upon completion or update, DR plans must be sent to the Disaster Recovery Manager and ITS Change Manager for review.
ITS is required to create disaster recovery plans for the IT portion - including services, systems, and assets - of critical business processes.
Each IT division must develop and maintain a documented emergency plan including notification procedures. Plans must identify risk exposure and either accept the risk or propose mitigation solution(s).


During an outage, IT Managers may incur special recovery and restoration costs that are unbudgeted.
Backup strategies must comply with predefined businesses continuity requirements, including defined recovery time and point objectives.
IT Managers are responsible for tracking and reporting on planned and unplanned outage spending related to the recovery and restoration effort. IT DR plans must provide information on Business Impact Analysis, Data Backup, Recovery, Business Resumption, Administration, Organization Responsibilities, Emergency Response & Operations, Training and Awareness and Testing.
Technological solutions for data availability, data protection, and application recovery must be considered by data gathered by the BIA and CA.



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