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Author: admin | Category: Loan Car Calculator | Date: 13.04.2014

Consumers love to do business with someone that can admit mistakes and state how they made improvements. Ripoff Report protects consumers first amendment right to free speech Report: #659668 Report - Rebuttal - Arbitrate Arbitrate Remove Reports?
Yesterday I noted that I had received a call from the AutoNation business office, and from the dealer, stating that Santander would be crediting the account payoff last night. Well yesterday I received notice in the afternoon from the AutoNation business office that Santander had at least verbally agreed that they have, indeed, been paid.
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Citigroup (C) has the largest credit card loan portfolio among its peers (XLF) such as JPMorgan Chase (JPM), Wells Fargo (WFC), and Bank of America (BAC). Citigroup’s geographically diversified credit card business makes it more prone to loan losses.
How those businesses take care of those complaints is what separates good businesses from bad businesses. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.


Have you ever thought of sending copies of all your documentation to your State's Attorney General?
I had a problem with a bank and only got positive results when I reported them to the consumer division of my State's Attorney General. The company has credit card loans worth $131 billion that make up ~50% of its total consumer loans and 22% of its total loan portfolio. This loan has never been late - it has always been paid through Citibank's auto-debit program, and I have numerous monthly billing statements on hand that attest to the fact that during the life of the loan with Citibank, the loan was not paid late After the first two months of Santander servicing the loan (again by auto-debit), I traded in the vehicle and the dealership paid it off. In March 2015, Costco announced the sale of its US Co-brand credit card portfolio to Citigroup after its relationship ended with American Express (AXP). A rise in charge-offs means that the bank would have to set aside a higher amount of cash for provisions to cover bad card loans. I then received a letter stating it was not enough, and today I am sending out another $30.00 per the letter and the current automated system. I have evidence of this in the form of a payoff notice from Santander themselves, the actual title to the vehicle (released to me by the state DMV), and also a copy of the cashed check that the dealer remitted to Santander, including the date when Santander cashed it, all routing numbers, and a letter from the business office of the dealership (a nationwide chain) stating that they have repeatedly contacted Santander to ensure that the payoff is properly credited to my account.
This behavior seems obviously reprehensible at best, and on the surface certainly appears fraudulent in nature - claiming accounts were late when there are years of payment history without even a hint of late payments seems both irrational and absolutely manufactured in nature.


She indicated to me that they don't even have a phone number they can call in that department - they actually have to send every inquiry by email. Even if Santander somehow misplaced or miss-applied the payoff amount (and it is evident that they did), I would still not be past due. As it stands, I have both the title and payoff notice for a vehicle that this absolutely scurrilous company insists I owe and am past due on. She indicated to me that they don't even have a phone number they can call in that department - they actually have to send every inquiry by email. In my case, they are continuing to count me late for, and demanding payment for, a car note that is paid up to date and that is completely paid off. I received a call this morning from the business unit of the dealership I traded my vehicle in to (an AutoNation dealer - a nationwide chain that is highly respected).



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