6.2.6  Emulating a User Login

When troubleshooting user problems, it is often useful for the administrator to log into the Portal as a particular user. This allows the administrator to experience the application environment as the user experiences it, which makes it easier to replicate the user's problem.

This method does not require knowledge of the user's password.

To login as a particular user, follow the steps below:

1. Set the following property in the sree.properties file:

login.loginAs=on

2. In Enterprise Manager, on the 'Server' > 'Status' page (under the Server tab), click the 'Restart' button. This reloads the configura­tion settings from sree.properties.

3. Open the User Portal in a browser.

4. On the login screen, enter your administrator name and password.

When you enter a valid administrator name (and have login.logi­nAs=on), the login screen displays a special 'Login as' field.

 

5. In the 'Login as' field, enter the name of the user whose environ­ment you wish to access.

6. Click the 'Login' button.

This will effectively log you in as the user without requiring the user's password. Operations that you perform while logged in using this method (i.e., as administrator emulating a user) are listed in audit records as administrator operations, rather than as user operations.

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