Travel bag travel agent reviews,tumi tech carry on luggage,vintage luggage auction tooting - PDF Review

28.01.2016
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Being your agent during Canton fair (save your time, your money , and then make your business better) Can`t get your visa to visit China?
Grade A used shoes As one of the Leading Chinese Exporters of UsedShoes, we have been providing buyers all typesof Shoesyou can imagine throughout years. When I rang to speak to them the next day (their call centre is only open 11-17 and is impossible to get through to as it just goes to answer phone most of the time), I was informed that the flight wasn't available at that price. I decided not to trust them any further so asked for the payment to be cancelled so I could re-book but that couldn't happen straight away meaning I had to book on my credit card and incur even more cost. I booked some flights through their website, made the payment and provided customer details. They contacted me the next day to say that the booking was not possible as the prices had changed - leaving me in the lurch. My partner has recently been diagnosed with breast cancer which meant we could not go to the Maldives as planned in February. I booked a last minute holiday with these people, who were extremely helpful before they got my cash!
Travelbag should not be trusted, though I had booked tickets to Dubai at the end of the transaction I was told that I had to wait 72 hours to confirm booking. I also booked some flights for 3 people with Travelbag only to get rung back the next day and told the flights were not available and instead was offered much more expensive flights. Booked return flights london - bangkok for ?460, got a 'flight reservation confirmation' email saying that they would be in touch within 72 hours to confirm booking of the flights. We booked our flights to South Africa and Flights and accommodation in Zambia with a South African specialist at Travelbag. For the past three years my partner and i have booked our holidays through Travel bag, the service we have received has always been first class, the staff are all very knowledgeable on the destinations, speaking to them about the places we wanted to visit made us want to go there even more. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period.
Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. Used Travelbag and Travelbag Asia a few times now and can commend them on their excellent (staff, price, punctual paperwork) and reliable (never had cause to use their customer service department as i havent had any issues. We hadnt used Travelbag Asia previously and were initially amazed to see a company that had 100% positive feedback on here must be a record! Booking with Travelbag Asia gives your the confidence of booking with a reputable large company. Thanks to Travelbag Asia who made our slight amendment on our return flight back from Bangkok very easy and trouble free.
Every bit of my holiday booking with Travelbag Asia was absolutely fine, courteous staff, prompt emails and great price.
Thank you to Travelbag Asia for arranging our holiday - all arrangements were good and the tour in Norther Thailand was great, and we are more than pleased with Travelbag. Definitely recommend Travelbag Asia to anyone thinking of booking a holiday to that part of the world.
I booked our holiday with Travelbag Asia yesterday, the price they quoted was the best one i found, [name removed] was very helpful and knew her stuff. We doesn't provide shoe bags for travel products or service, please contact them directly and verify their companies info carefully. The second layer is a small mesh bag can hold a simple little thin shoes, such as slippers, etc.
I contacted Travelbag to inform them of this in November 2013 so we changed our holiday to August 2014 and had to pay flight and administration costs.


I feel I should have been told this at the begining so that I could have made a informed decision regarding my booking. I called the next day just to see what was going on and they then informed me that the flights I had originally 'booked' were apparently no longer available - they were actually ?640 and either I could pay the extra cost or cancel the flight completely and they would refund the money. I have spent ?1500 with them and it seems once they have taken your money they are not interested in helping. As for many people it seems, they were great with us and really make good service an art form.
We needed a couple of extra days for family reasons and it was all done in one 10 minute phone call. What really stood out is the exceptional service you provided when flights and hotels had to be changed as a result of my wife's fall and broken wrist on the first night of our holiday. They demand information to pass to third parties in breach of the principles of data protection act and their own terms. Then, once I was done paying, the website said that my "request for booking had been received and someone will contact me". As the holiday in August are not peak rates, we were due a refund of ?300 as the total holiday was ?4000. I will be reporting them to Trading Standards because their on line booking is far too ambiguous and mis-leads customers. Had to chase them for written confirmation that the booking was definitely cancelled and still waiting for the money to be in my account. When we discovered this error before the trip we contacted them but they said that this was resolved and said that one we were there their agent would take us to the right hotel we booked.
Our accommodation package for 4 Nights at Victoria Falls was perfect for us, as we were in Soth Africa to watch the British and Irish Lions play Rugby - which we knew would be exhausting!, so we wanted somewhere where we could relax but also walking distance from the falls.At all times the person booking the holiday asked questions to find out what was important to us and we knew what we wanted from our holiday.
It is now 9 weeks since I 1st contacted them when she was diagnosed and have not received my refund or confirmation tickets. The agent there did not know anything about this and we ended up staying in a rubbish hotel, nowhere near the beach which our original one was and we got ill due to the poor food hygene in this hotel.
We were offered choices of airlines and the benefits discussed of type and class of ticket and prices available. Since our first Travel bag experience we have booked and been to Borneo and Thailand, both of these holidays have also been out of this world I wouldn't book with anyone else and look forward to using Travel Bag again and again. Watch out - the small print on the documentation (that they didn't actually send to us until we complained!!
I have spoken to numerous personnel including assistant manager and the Manager who states I should have received my refund by now.
Travelbag did not care about this and they have not refunded the difference between the cheap hotel and the original one we booked. The cheapest is not always the best option on long haul flights.I am surprised that some people have had poor experiences because this was not the first time we booked with them and had excellent service. I have left him voicemails to call me back and the last time I spoke he said he would chase it up and phone me back - YET NOTHING!!!My partner's cancer has since spread and looks like we will not be going on holiday in August either so will be trying to rearrange for next year.
We were sent our itinerary via e-mail at each payment stage so we knew exactly what we had paid for - even the times of the excursions that were included in the Zambian package was detailed in the information. They are very quick to take money off you but are not very good at handing your money back. I asked her if she could get some prices for the flight to New Zealand and left her with my phone number so that she could call me when she had obtained the necessary information. We are both very stressed with the current situation of having no confirmation or refund and really didn't need this on top of my partner's illness.
If any personnel from Travelbag are viewing this e-mail it would be nice if you could sort our holiday out for us without having to constanty phone you to no avail and has also cost lots of money in phone calls!.


Not only did we get an inexpensive flight, but we got an INCREDIBLE bargain on the accommodation. Our first night in Singapore would cost us just ?1 and if we wished to stay a second night it would just be another ?2. She had found us a good deal on both flights and accommodation and she had processed the booking and got the paperwork out to us in good time for our flight. We hadn't planned on going to Singapore, but were now looking forward to a couple of days of luxury in The Plaza after the 14 hour flight from Manchester to Singapore.
Whilst we were doing this a coach driver came in and asked if anyone was going to the Plaza, which was a little bit annoying to say the least. We were only in Singapore for a short time, but at this rate we were going to waste it all trying to sort out the mess the TravelBag had got us into. The lady was very helpful and managed to find us an inexpensive 3-star hotel where we could at least get our heads down.
It wasn't quite what we had been expecting, but the bed was comfortable and that was what was most important at this point in out trip.
The last thing we wanted to do was get onto the phone to TravelBag, but we thought it best to get the matter sorted out as quickly as possible. Finally, we tried using my Orange mobile phone and got through first time and after navigating the TravelBag phone system the phone was answered by the same person who we had booked with, Victoria Sims. All we w anted was to sort out a solution. We were okay about staying in the hotel we were in as we didn't really want the upheavel of a move just for a single night. All we asked was that TravelBag pick up the bill for the hotel for the two night, which in was about ?45 per night - considerably less than it would have cost to stay in a hotel comparable to the Plaza.
We were both happy that Victoria had sorted the matter out so promptly and at that point in time we were, despite the booking mess-up, quite impressed with TravelBag.
Anyone can make a mistake, but the sign of a good company is one that can repair the damage quickly and satisfactorily - it appeared that TravelBag had done just that. Instead of agreeing to this Sally Terry called me back on my mobile (75p per minute from the UK of which they had to pay half and I had to pay half) and spent over an hour arguing with me. It seems that in TravelBag's eyes the customer is NEVER right and that they would rather run up a massive phone bill than admit they have made a mistake. How would we have known the The Plaza was part of the special offer that Singapore Airlines was running if Victoria Sims had not told us.
Luckily, we were in Singapore and alternative arrangements could be made quite easily, but I dread to think what could have happened had we been somewhere more remote.
I did a quick search of the Internet to see if TravelBag® had done this kind of thing before and what would you know - within two minutes I'd found the following. Hotel took credit card imprint for payment before admitting us (there were insufficient funds in account anyway). No excursion package for us (Liberty Island, Helicopter ride, World Trade etc.) Stranded in NY with not enough money to cover these basics already paid for in UK.
Holiday (second honeymoon for 10th anniversary) ruined due to not knowing if anything could be salvaged or if we would have to pay again (via wiring of funds by family in UK).
We could not spend much of our holiday money (especially wanted to see Broadway show) until sorted out, but still had to eat etc. People need to be able to rely on the company they have used to make their travel arrangements both before they leave home and whilst they are traveling.



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