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If you are in the Perth Qantas Club at the lunchtime peak between about noon and 3pm, when all the flights to the East coast leave, and this place gets packed. Reviews and opinions are mixed about Qantas airlines, if only because the airline operates so many different types of routes with different classes and different styles.
Qantas Economy Class on Qantas is fairly good, although it is hard to escape the herd mentality as you get on board, so no change from usual. Qantas Premium Economy Class is certainly a step up from Economy, and it's sold as 'business class lite'. Qantas business class noise reducing headphones Qantas Business Class is much better than you'd expect, once you get over the egg-shell like look of the seats. Newspapers are offered, and this often includes from London a copy of that day's Sydney Morning Herald, which is now printed in London (with a special Qantas Edition logo on the cover) This is much better than the old edition that was faxed to London.
The Qantas First Class experience is very good indeed, with a deferential service that also is chatty if you want it to be.
On long haul domestic services to & from Perth and the East Coast, you'll get a much better service in economy, particularly on the A330 services. These hand out the hot meals on a tray (on all flights) and drinks (free alcohol after midday).
Normal offerings include the Sydney Morning Herald, Financial Review, and Courier Mail, with occasionally the Australian, and the local paper for the origin point.
The menu is pretty comprehensive, with the meal service one side and the drinks on the other, although the wine list doesn't indicate the drinks available on the flight.
For Qantas' Cityflyer services, newspapers are left on a rack by the gate for both business and economy in the early morning. On the racks, the local papers (such as the Sydney Morning Herald or The Age) is left on the top rack, and The Australian is on the bottom half of the rack.
Qantas are pretty generous when it comes to their handouts for longhaul, and regularly revamp their amenity kits, so that regular passengers now have a set of various types, as they age throughout the years. The latest version of the Qantas First Class amenity kit is a delight, and really shows that Qantas have gone to a lot of effort to design an amenity kit that works, and it is just what you want on the plane. The bag of course containts lots of skincare products: There is a Payot moisturised and eye balm, plus a lip balm. In effect, Qantas have worked out what people want on a plane: not something to take home, but something to freshen up with on the plane.
The latest amenity kit was brand new for 2011, and the new Business Class amenity kits are much classier than the old ones.
The Qantas Business Class washbag features the work of iconic Australian designer Florence Broadhurst with Oriental Filigree and Hollow Squares designs on the outside: it really does look very good, and that's before you get to the contents. There is a pretty luxurious range of unisex products made by Malin+Goetz, a New York cosmetics brand. There is a toothbrush, with a tube of Colgate, and for once on an airline, you get a decent, largish, tube of toothpast, not the normal weeny sized one. One other thing to not miss out on when flying Qantas are the pyjamas, even in Business Class. The Qantas economy class amenity kit has a clip together toothbrush, with nondescript industrial toothpaste in a minute tube at the bottom, an eyeshade, and socks. The information below is out of date, and shows the older versions that are no longer available.
The business kitbag has a toothbrush, and a moderately sized tube of colgate toothpaste, and a schick razor. The business kitbag has a toothbrush, and colgate toothpaste, a razor and shaving cream, mouthwash, and lip moisturiser, plus earplugs and eyeshade.
International Cabin Bags: Economy Class passengers can take hand luggage of one bag weighing up to 7kgs into the cabin, First, Business and Premium Economy class can take two.
Domestic Cabin Bags: All classes of passenger can take hand luggage of two bags weighing up to 7kgs into the cabin. International Check in luggage: On all routes except to the United States there are no restrictions on the number of bags you can check in.
Domestic check in luggage: There are no restriction on the number of pieces you can check in.
Descript[2]="The entrance in the middle of the lounge, which extends long and thin to the left and right, while right in front of you is the bar area with nibbles and multiple wine coolers.
Descript[3]="The entrance in the middle of the lounge, which extends long and thin to the left and right, while right in front of you is the bar area with nibbles and multiple wine coolers.
Descript[5]="There are small triangular shaped areas that are the food area, which area step above the domestic lounge, but of a similar style. Descript[6]="The bar is good, and of course there are no restrictions on opening hours at the Qantas Club lounge Sydney International. Descript[7]="The food offerings are a step above the domestic lounge, but of a similar style.
Descript[9]="There is also a very good salad selection many different types of dips and spreads. Descript[10]="There are very good Business facilities in the Sydney Qantas International Business Class lounge.
Descript[11]="There is free Wifi in the lounge - select Telstra, and then click in the Qantas Logo. Descript[12]="There is one other food delight in the lounge: the new gelato station, right opposite the main entrance. Descript[13]="There are showers in the recently remodelled bathrooms, which are a wonder to behold.
Descript[14]="To find the lounge, once through security walk up the stairs beside the change counter next to the Oyster bar, then left all the way along the shelf like balcony: the lounge entrance is at the far end, with normally at least three lounge dragons carefully vetting anyone who tries to come in. The Qantas Business Lounge at Sydney’s domestic airport has recently received a refresh with a load more seats to more closely align the lounge to its international counterparts. The Qantas Club has recently undergone a large expansion and redevelopment to provide greater space, adding 120 additional seats.

Qantas have recently revamped the domestic QantasClub in Brisbane, removing a large part of the space for the Business Class Lounge. Qantas, British Airways, and American Airlines are aligning the amount of luggage a passenger can take for free on a flight. Long haul in business you may get a great service: in economy on the "bus-route" from Sydney to Melbourne during the day you may have a totally different opinion - and on that same route in the evening with free food & wine, you may think yet again. It's not, and you don't get access to the lounge, but you can checkin in premium, and you do get to board with all the other premium passengers, and then are offered pre-take off drinks (Australian Sparkling wine, Orange Juice or water), along with hot towels. This is certainly a major downside, and you are not shown to your seat or greeted by name, however once onboard the pre-flight Sparkling Wine is readily offered, as are your slippers and blanket, and your jacket hung. It is re-stocked throughout the flight, and even includes some very good late night chocolates, however the Boeing 747 has a much better stock of wine, and feels more spacious: it is designed for a standing up drinking experience. Of course you can board the plane when you want, and with two airbridges you can wander on without being held up by those in economy.
Menus, amenity kits, slippers and pyjamas all come around at this point: make sure you get them if the crew forget you.
Once in the air, service is quick: if you just want to eat & sleep you can opt for the quick menu, but most people go for the 8 course tasting menu, designed by Rockpool.
There are four trolleys that start in opposite corners of the cabin, and work inwards: for this reason you should not sit in the middle, and the back rows are actually the best. The coffee & tea service makes an appearance (from the front of each cabin) and then the trolleys return with another drinks service (again from the front of each cabin).
There are fewer frills than you'd expect, although inconsistency - a common Qantas trait - comes to the fore here. They are left there for the first flight of the day, so most tend to go by about 9am, however there seems to be no control over who takes which papers from which rack - so if all have gone from your gate, you can normally scout around the airport until you find a free paper. On the Qantas site you can book Jetstar flight, but you can't book Qantas flight on the Jetstar site.
There are three tubes of Vitamin E Face Moisturiser, Vitamin B5 Hand Treatment and Lip Moisturiser, which have natural ingredients and are very good for a sensitive skin.
There is a tube of Caire Moisturiser, cleanser (with a packet of cotton wool) and a tube of hydration gel. There's a toothbrush, and Colgate toothpaste, a razor and shaving cream, mouthwash, and lip moisturiser, plus earplugs and eyeshade. They must be no larger than 48cm (19in) x 34cm (13in) x 23cm (9in), unless it is a non rigid garment bag, in which case you can have 60cm (24in) x 114cm (45in) x 11cm (4in) (but only one bag is permitted in this case).
They must be no larger than 48cm (19in) x 34cm (13in) x 23cm (9in), unless it is a non rigid garment bag, in which case you can have one of the smaller bags, and one of the larger ones.
Economy class (& premium economy) can check bags weighing 23kg (50lb), business class can check in a total weight of 30kg (66lb), and First class can check bags up to 40kg.
If you are a wine drinker, the long white bar should be your port of call, with three whites in coolers in the table top plus a sparkling, while reds are on the table top.
As you go left there is plenty of seating against the windows, and small triangular shaped areas that are the food area, another bar, yet more seats, and at the end a family area, with a kids playroom.
The delights of the First lounge are absent, but there is still an OK buffet, with several hot options generally including curry and chicken done various different ways. On the extreme right hand side of the lounge there are ten iMac computers that run both Mac OS and Windows.
There is a very good selection particularly late in the evenings, but in effect it is just standard Qantas fare.
There is a large central section of the lounge, with the bar and food counter around one side.
Now, there is a massive improvement with plenty of space, spare chairs and even an early morning barista service. Unusually it opens at 12pm - earlier than most Qantas Pubs - but you have to approach the bar even if you just want a coke. The meal service starts about an hour after takeoff, with two trolleys down both aisles from front to back, offering first the drink service, and then about 45 minutes later the first of the meal service. On night flights there is also a breakfast menu left hanging on the coat hook of your seat, and you can select what you'd like for the following morning.
Later in the day these papers are to be found in the newspaper rack (which is above the staircase on the 747). Indeed, on some overnight A380 flights it isn't stocked with wine at all, and you have to ask the crew. The crew will show you to your seat, and greet you by name, taking your jacket and offering you a paper: at remote ports it can be a great delight to get a Sydney Morning Herald. There is a drinks service before the meal (rememebr you have to pay, unless you are on the CityFlyer service after 4pm on weekdays when there is free booze), with just one run up the isle with the trolley, and thats about it. Sometimes you are greeted by name, and offered drinks before takeoff, along with hot towels.
Drinks service is slow, however proper glasses are used, and there's even Crown, in real bottles. They have long arms, but are of a very thin material: ideal for hot flights, and of course feature Qantas' roo on the front.
The Caire Facial Mist is great - hold six inches away from your face for a quick wakeup call.
Routes to or via the United States use the piece concept, and have economy with two bag allowed to 23kg each, business class & First with two bags (32kg max each bag).
The total dimensions of each piece must not exceed 140cm (54in), and no piece can exceed 32kg (70lb). The Qantas international business lounge Sydney is very long and narrow, split up by screens made out of wooden slats, with the usual Qantas striped carpet and dull assortment of chairs. The view is however spectacular throughout most of the lounge, with amazing views of the runways and even distant views of Sydney's CBD. The view from here has to be one of the best from any workstation at an airport, with sweeping views of the apron.

There are power points in the main seating areas, but they can be a bit hard to come by: they are on the window side of the low polished stone walls.
Drinks however remain standard Qantas fare, with little to distinguish the Sydney bar from all the other Qantas Pubs. Except, that is, if you are there at the lunchtime peak between about noon and 3pm, when all the flights to the East coast leave, and this place gets packed. Qantas have also waived the heavy bag charge for longhaul business class customers for bags weighing between 23kgs (50 lbs) and 32kgs (70 lbs). And do remember that famous Qantas inconsistency: what you get one day, may be a different load of mileage the next. This is particularly un-hurried, and it can be a couple of hours in before you get your food. And this again is slightly better than economy, with tablecloths, but then you get almost the same economy meal service. The A380 does however have a business class lounge area, right behind the cockpit at the front of the plane: it is a great place to hang out and stretch your legs on the two large red leather sofas, infront of the large TV (larger than at your seat).
The crew will also explain the IFE (which is turned on while on the ground) with the screen on motors that comes out from the wall, the electric window blinds, and the special rotating seat (in the A380 F suite). There is a small pillow and a blanket on the seat if you just want a nap: however, there are much better ones for sleeping. Throughout the flight you can ask for top up drinks, and there is actually a small hatch to the left of the rearmost galley on the A330 where a small self service bar is set up for economy. And if you are an international customer, you can book a Qantas codeshare on a Jetstar plane. All Dash 8 aircraft have a limit of one bag - and remember, with the Dash 8 the overhead lockers are tiny. Total dimensions of the 2 pieces must not exceed 270cm (106in) with no 1 piece exceeding 158cm (62in).
TVs are screwed to some of the vertical screens, which show Sky News (or occasionally ABC News 24). The other two self serve bars have a delight rarely found in airline lounges: cider in draft!
These generally include a very good mushroom and beetroot salad, or pumpkin and goat cheese spread. Indeed, this almost seems like a waste, as many people keep their eyes on the screen, while they are wobbling on the ergonomic low stools which make sitting on a computer here a bit of a pain.
On the extreme right hand side of the lounge there are ten iMac computers that run both Mac OS and Windows, with decent laminated instructions at each computer incase you've never used a Mac before. The Bar is right on the corner: wine is in the trough, but you have to ask for beer or spirits. It may still pay to just sit downstairs in the main departure lounge, which has a couple of good cafes. The bar has a good beer selection, including Little Creatures on draft, and in 500ml sized glasses - a rare treat.
It features Qantas' favourite wines of the month, with 2 reds, 2 whites, and a sparkling wine.
On the A380 there are now walk-up self service bars in economy, and these are well worth it, offering soft drinks, fruit and sandwiches. There is a slight upgrade (for example with a slight better full cooked English with bacon, whereas plain economy just gets a sausage. There is no way of knowing if it'll be a great flight, or one where you have to chase after everything. Get there early in the flight to reserve your spot though: it tends to be taken over by families and then children after the meal service.
The crew will of course make your bed for your - even on a day flight, and even just for a few hours - however it may be much quicker to just reach up into the overhead locker and grab your mattress cover, thick pillow and a cotton duvet.
However there is a bin outside each landing gate for you to recycle your paper when you land - its worth a delve in here before you take off to see if there's a decent copy someone's left behind.
Infact, this is worthwhile, becayse all Qantas codeshare passengers in economy class will be offered complimentary "feed me" pack (meals and a beverage), blanket and headset for audio and in cabin movie. This can sometimes take a long time, so if you plan to eat on the plane, you may want to sit at the back. It comes in a pretty good logoed washbag, with Qantas labels on the zip, and an instruction manual. Alas, there is bland lift music playing the lounge most of the time, with few places to escape from it. You have to ask for beer, and equally the barstaff are really helpful and will mix your preference of cocktails (so long as it is something easy, such as Bundy and coke). In Qantas Economy Class get to the bars early: passengers tend to raid them early in the flight. Every two hours the crew come through the plane offering a snack service with choice of chocolate, nuts, fruit, biscuits and drinks.
On 767s and A330s this service starts at the front left, so if you're sitting at the rear right, the selection will be getting pretty low. You can also pay for a headset (A$3 domestic, A$5 international) although you can cheat and just take your own with a 3.5mm mini jack, blanket (A$9), and video unit (A$10 domestic, A$15 international).
If you pay extra for a Jetflex ticket, you get an Orange boarding card, and can saunter onboard whenever you like, or at the head of the queue.
As you'd expect Qantas Economy is better than cheap American carriers, but doesn't offer quite as many frills as the Asian airlines.
You do however get access to the Premium Economy inflight snack-bar, which again is just slightly better than the economy offering.

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