November 17, 2017
Information You Provide Directly to Radio Services.
You are not required to provide information about yourself when you visit a Radio Service. Radio may ask you for different types of information when you register for certain Services, access various content or features, or contact the Services directly, including:
Information We Collect Automatically on Radio Services.
Radio Services may collect certain information automatically, including:
Information We Obtain from Other Sources
Where permitted by applicable law, we may collect information about you from other sources, including through interactive applications (e.g., mobile devices, third party services, and embedded audio and video players), from co-branded partners and websites (for example, on our Facebook pages), and from commercially available sources (such as data aggregators and public databases). The following are examples of information we may collect from other sources:
Please note that all of the information we collect about you may be combined, including to help us tailor our communications to you and to develop rich online content and services across the Radio Services.
We only use payment and identity verification information, such as credit card numbers, driver's license numbers, social security numbers, or comparable national identifiers as necessary for completing a particular transaction or fulfilling a service (e.g., paid subscriptions or awarding prizes to contest winners) or as otherwise required by law.
We generally use other information we collect about you to:
Radio is committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you.
With Your Consent
With your consent, we may share your contact information with third party marketing partners. For example, Radio Services such as Eventful offer updates about local events if you allow your information to be shared with third-parties so that they may contact you by email, postal mail, telephone or other common communications methods about their events, products or services.
Authorized Third Party Service Providers
We share your contact information with third party vendors who help us with specialized services, including customer support, email and text message deployment, business analytics, marketing, suppression list management, and data processing. These third parties are allowed to use your contact information to help us provide our services and not for any other purpose. Also, authorized third party service providers may collect non-contact information about your visits to our Services with cookies, web beacons and other similar technologies that may be used to deliver advertisements tailored to your interests. For more information, visit our overview on cookies, web beacons and other similar technologies (including Do Not Track).
Sweepstakes, Contests, or Promotions
When you choose to enter a sweepstakes, contest, or other promotion, and in accordance with the terms and conditions of the promotions, your information may be disclosed to our sponsors and to third parties who help administer the promotion, including in connection with winner selection prize fulfillment and aggregated data analysis. Your information also may be disclosed as required by law, such as on a winners list. Further, by entering a promotion, you are agreeing to the official rules that govern that promotion, including allowing our sponsors to use your name, voice, and likeness in advertising and marketing associated with the promotion in accordance with applicable law. All terms applicable to the particular promotion will be made available to you at the time you enter the promotion.
Radio Services and Other Entercom Businesses
Radio and other businesses of Entercom, our parent company, continue to expand their online presence in order to offer users rich and deep interactive experiences. Where permitted by law, we may share information we collect about you within the family of Radio businesses, with Entercom, and with other Entercom affiliated companies, so that we can provide you with information about products and services that might interest you.
We may share your information in connection with a substantial corporate transaction, such as the sale of a radio station participating in the Radio Services, a merger, consolidation, asset sale or in the unlikely event of bankruptcy.
We may disclose information about our users, including contact information, to respond to subpoenas, court orders, legal process, and other law enforcement measures, and to comply with other legal obligations, such as FCC requirements.
Protect Radio Services and Users
Please note that we may share information with advertisers as described in our overview of Radio Online Advertising.
In addition, information collected about your interactions with audio and video content may be shared with third parties, including third party social networking services such as Facebook, and video measurement and subscription services such as Nielsen, as described in our overview of video services and social networking.
Finally, we also may share aggregated or anonymized information with third parties to help us develop content and services we hope will interest you or to help these third parties develop their own product and service offerings, including targeted marketing, as described in our overview of third party online advertising.
You can choose to enjoy content and features on Radio Services without providing us directly with any information about you; however, as described above, some information may be collected automatically or be requested so that you can take advantage of certain features and services offered on Radio Services.
You can opt out of receiving commercial email or text messages from a particular Radio Service or other service by following the instructions contained in any such message or by contacting us directly. Please note that even if you unsubscribe to commercial messages, we may still need to send you communications relating to your use of the Radio Services, such as service announcements.
You have choices about whether cookies and other similar technologies are placed on your computer or mobile device. For more information, visit our overview on cookies, web beacons and other similar technologies (including Do Not Track).
Finally, you also have choices about the collection and use of your information by third parties to display relevant advertisements, as described in the section on Third Party Online Advertising.
If you choose to share contact information with us, you may have the opportunity to update that information on a Radio Service. You also may update or amend your information by contacting us. If you ask us to shut down your account or delete your information, we will disable your account within a reasonable period of time. Please note that we may need to retain some information about you in order to satisfy our legal and security obligations. For example, some of your information may remain in backup storage even if you ask us to delete it. In some cases, you may be entitled under local laws to access or object to the processing of information that we hold relating to you.
We are committed to protecting your information. We have adopted commercially reasonable technical, administrative, and physical procedures to help protect your information from loss, misuse, unauthorized access and alteration. Please note that no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using Radio Services, but we cannot ensure or warrant the security of any information you transmit to us. Please refer to the U.S. Federal Trade Commission's website for information on how to protect yourself from identity theft.
Radio is headquartered in the United States and may have affiliates and partners in other countries. Please be aware that information you provide to us or that we obtain as a result of your use of the Radio Services may be collected in your country and subsequently transferred to the United States or another country in accordance with applicable law. The privacy and data protection laws in the country to which your information is transferred may not be equivalent to such laws in your country of residence. By using and participating in any Radio Services or providing us with your information, you consent to the collection, international transfer, storage, and processing of your information.
For additional information for residents of the State of California, click here.
Cookies are small amounts of data that are stored in separate files within your computer's Internet browser. Cookies are accessed and recorded by the websites you visit, and by the companies that show advertisements on these websites, so that they can recognize the same browser.
Web beacons (sometimes called transparent GIFs, clear GIFs, or web bugs) are small strings of code that provide a way for us to deliver a small graphic image (usually invisible) on a web page or in an email. Web beacons can recognize certain types of information on your computer such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed.
When you use our search function, your web browser also may send the Internet address, or URL, of the search results page to a third party webpage as part of standard HTTP web protocol. The URL of the search results page may sometimes contain the keywords used in the search query you entered. Some of the advertisements you see may be based on these keywords.
In addition, Radio works with third parties to help us track the advertisements that are delivered to you to control the number of times you receive the same advertisement, and to analyze the effectiveness of advertising on the Radio Services.
Some Internet browsers include the ability to transmit “Do Not Track" signals. Since uniform standards for “Do Not Track" signals have not been adopted, Radio Services do not process or respond to “Do Not Track" signals. To learn more about “Do Not Track", please visit “All About Do Not Track".Mobile Devices
Certain mobile devices provide various capabilities that can be used, for example, to identify the physical location of such devices. Mobile devices also transmit Caller ID data when a call is made or text message is sent. Radio Services may collect, use, transmit, process and maintain unique identifiers, Caller ID data, location-based data, and other similar information when you use your mobile devices, including to provide the services you request, tell you about offers we think you will value and improve your experience on Radio Services. Radio Services also may require you to provide your mobile phone number to participate in certain services or features and that number may be associated with such information.
Whether cookies are placed on your computer or mobile device is something you can control. This section describes how you can manage the cookies that are placed on your computer or mobile device by Radio and third parties.Managing Third Parties’ Behaviorally Targeted Advertising Cookies on Your Computer
If you opt out of having your information used to deliver advertisements tailored to your interests, you will continue to see advertisements on our Services, but these advertisements may not be as relevant to you.Adjusting Your Browser Settings
You have the option to set your browser to accept all cookies, reject all cookies, notify you when a cookie is set, and delete cookies periodically (including third party behaviorally targeted advertising cookies). Each browser is different, so please refer to the guide below, which describes how to set the cookie options on a number of different browser types. If your browser is not listed below, please visit All About Cookies, where you may find more information about your specific browser, or select the "Help" menu in your browser.
Web beacons are generally used in conjunction with cookies, so if your browser is set to reject cookies, or if you delete cookies, web beacons will not be able to track your activity as you navigate between websites.
It is up to you whether to allow us or third parties to send you cookies, but if you block cookies, you may not be able to view or access some or all of a Radio Service or other websites.
Below you'll find directions to help you disable cookies in some of the most popular desktop browsers and mobile browsers.
Mozilla Firefox version 3.5 or later
Internet Explorer version 6 or later
Google Chrome version 4 or later
Safari version 4 or later
Disabling Cookies in Popular Mobile Browsers:
Android for Mobile
Opera Mini on a Blackberry device
Managing Flash Cookies
Flash cookies, also called local shared objects (LSOs), function similarly to standard cookies except that they are often larger and are downloaded to a computer or mobile device by the Adobe Flash Player. In some cases, these Flash cookies can be managed through browser settings. Adobe also provides a means of controlling Flash cookies on its Flash Player: Setting Manager page.
Managing Cookies on Radio Mobile Applications
We also may receive information from third parties about you and your activities on other websites for the purpose of serving relevant advertisements to you. For example, if you access an article on a third party website about computers, we may use that information to serve you with a computer-related advertisement on a Radio Service.
These online-advertising efforts across Radio Services do not result in you seeing more advertisements, just more relevant advertising, and they allow us to provide you with free content and services on Radio Services. We hope you value our efforts to show you content and advertising that more closely reflects your interests.
Some of the advertisements you see on Radio Services are delivered by third parties. To learn more, please read our overview on third party online advertising.
Some of the advertisements you see on the Radio Services are delivered by third parties who also collect information through their own cookies, web beacons and other similar technologies about your online activities, either on our Services or across the Internet, in an effort to understand your interests and deliver advertisements that are tailored to your interests. These third parties include advertisers, advertising agencies and ad networks that may collect information about you when you view or interact with one of their advertisements and may collect information about your online activities over time and across different websites.
In addition, some of these companies are members of the Network Advertising Initiative (“NAI"), which offers a single location for consumers to opt out of receiving tailored advertisements from member companies. To learn more and opt out of information collection by NAI member companies, please visit the NAI Consumer Opt-Out page. Also, through the Digital Advertising Alliance ("DAA"), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of and greater control over advertisements that are delivered based on their online behavior across different Radio Services. Radio is committed to complying with the DAA's Self-Regulatory Program for Online Behavioral Advertising. To learn more and make choices about interest-based advertisements from participating third parties, please visit the DAA Consumer Opt-Out page.
If you opt out of having your information used to deliver advertisements tailored to your interests, you will continue to see advertisements on our Services, but these advertisements may not be as relevant to you.
Your video content viewing activities may be collected through your use of the Radio Services. By viewing our video content, you are consenting to share your video activities with others, including what videos you have watched on the Services. Sharing this information will allow you to take advantage of social networking and other features on the Services.
Social Networking Services
Radio has partnered with certain third party social networking companies to offer you their services through certain Radio Services. For example, you can use third party social networking services such as Facebook, Google+ or Twitter to share information about your experience on our Services with your friends and followers on those services. These social networking services may be able to collect information about you, including your activities on a Radio Service, and they also may notify your friends, both on Radio Services and on their services, that you are a Radio user or about your use of the Radio Services, in accordance with applicable law and their own privacy policies.
By using your Radio Services account with a third party social networking service, you consent to share information about you, including video content that you have watched on Radio Services, with your friends and followers on those services. You can limit how third party social networking services share your information by visiting your social networking services’ websites and updating your privacy settings.
In addition, Radio Services may request your permission to a) access and collect information available from your social networking account; and b) post information to your friends on your behalf. When you connect your social networking service with your Radio Services account, you authorize Radio Services to access certain information about you from your social networking service to provide content and services, including to help us tailor our communications to you and develop rich online content and services across the Radio Services. The information Radio may access from your social networking services is governed by the privacy policies and settings of those third party services.
Video Measurement Services
In addition, third party market research services such as Nielsen may access information about you through your social networking services. You can limit the information that such companies may access by visiting your social networking service and updating your privacy settings. Click here to read about Facebook's participation in Nielsen’s measurement services, and here to learn how to opt out of Nielsen measurement services on web browsers.
If you send a written communication (including an email) regarding the programming or operation of a Radio radio station, your communication may be placed in the public inspection file of that station or made available via electronic file access at the station. In either case, your communication may be subject to review by members of the general public, as required by Federal Communications Commission ("FCC") regulations. Be advised that we are not responsible for information that may be disclosed if your communication is made available for review by members of the general public in compliance with FCC regulations.
Residents of the State of California may request a list of all third parties to which the Radio Services has disclosed certain information during the preceding year for the third parties' direct marketing purposes. If you are a California resident and would like such a list, please contact us at http://www.entercom.com/contact. If you are a California resident under 18 years of age, and a registered user of any website where this policy is posted, you may request removal of content or information you have publicly posted. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you posted and there may be circumstances in which the law does not require or allow removal, even if requested.
For all requests, you must put the statement "Your California Privacy Rights" in the subject field of your request and include the name of the Radio Service with respect to which you are requesting the information. You must also include your full name, street address, city, state, and zip code. We will not accept requests via telephone, postal mail, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Information We Collect
Children can enjoy content and features on Radio Services without directly providing contact information. However, children who wish to participate in sweepstakes, contests, and certain other special activities may need to provide information such as first name, user name, password, email address, date of birth, city and state of residence, and gender.
If we knowingly collect, use or disclose contact information collected from a child, we will provide you notice and obtain parental consent in accordance with applicable law.
We do not condition a child's participation in an online activity on the child's providing more contact information than is reasonably necessary to participate in that activity.
Use of Information
We use the information we collect consistent with the services requested by the child. For example, we may use information provided by the child to:
We may also use a parent's contact information to communicate with the parent regarding the child's activities on Radio Services. For example, if a child wins a sweepstakes or contest, we may use the parent's contact information to conduct prize fulfillment.
Disclosure of Information Collected
Parents' Choices and Access to Children's Information
Parents may review the contact information we have collected from their child, refuse to permit us to collect further contact information from their child, and request that any contact information we have collected be deleted from our records.
To review, update or delete your child's contact information, please contact us. You may also send your request to the postal address listed below. To protect your child's safety, we ask for proof of your identity. We may deny access if we believe there is a question about your identity.
Please note that certain information cannot be deleted because of other legal obligations, such as FCC requirements.