Sleep8 FAQ
Sleep8 CPAP cleaner - Frequently Asked Questions
Q: How do I clean the Sleep8 device?
A: If the device becomes soiled, you may wipe it clean with a dry cloth. Do not get the device wet, as doing so will void the warranty.
Q: Can Sleep8 clean my BiPAP supplies?
A: Yes. Sleep8 can be used to clean any PAP's (Positive Airway Pressure) mask, as well as it's heated or non-heated tubing.
Q: Does my Sleep8 device have a filter? Do I need to replace it?
A: The only filter you need to replace is the filter on your bag. To do that, just buy a new bag – that’s it. We recommend getting a fresh bag every 90 days. To buy a new one, click here.
Q: Can Sleep8 clean heated and non-heated tubing with no additional adapters?
A: Yes. Sleep8 will clean all CPAP tubing, heated and non-heated without any adapter needed.
Q: Will Sleep8 discolor my mask?
A: That depends. To avoid any discoloration of your mask, it is important you wipe your mask with a clean cloth or CPAP wipe, prior to placing it in the Sleep8 Filter Bag. Certain oils from skin or cosmetics can discolor when making contact with ozone.
Q: What is ozone?
A: Ozone is known as “activated oxygen,” also known as trioxygen, due to the fact that it is comprised of three oxygen atoms.
Q: Can Sleep8 clean my mask and headgear, even when other cleaners cannot?
A: Yes, Sleep 8 will fully clean any CPAP mask and straps, including the Fit Lift Mask by Respironics.
Q: May I use a different mini USB cord charger?
A: Voltage capacities can be different on other chargers. Therefore, Sleep8 cannot warranty the device if it is charged using a non-Sleep8 charger The Sleep8 charger is UL listed and calibrated to provide the best current flow to optimize battery life.
Q: Can I travel with the Sleep8 system?
A: Yes. Sleep8 is portable and can be easily packed in a suitcase or carry-on bag for air travel.
Q: What is covered under the Sleep8 warranty?
A: The Sleep8 device warranty covers manufacturer defects for 24 months for units purchased 11/01/2019 or later and 18 months for units purchased before 11/01/2019. The charger warranty covers manufacturer defects for 1 year; and the bag warranty covers manufacturer defects for up to 3 months. For more details, [see the Warranty page included with your Sleep8.]
Q: Does Sleep8 work with the unique DreamStation Go 12mm tubing?
A: Sleep8 is currently enhancing our bag design to also universally support DreamStation Go 12mm tubing. As a workaround, you can use your DreamStation Go mask tubing adapter to safely connect to your Sleep8 bag. You can leave your mask inside the bag during the cleaning cycle. For specific questions regarding your masks and compatibility with DreamStation Go tubing. please contact our product specialists for additional support.
Q: How Long Does the Sleep8 take to charge?
A: The unit takes about one and one-half (1.5) hours to fully charge.
Q: Does the Sleep8 device use chemicals to clean?
A: No, your Sleep8 device converts room air into ozone, "activated oxygen" (O3), by adding one little molecule of oxygen, an atom. There are no added chemicals, solvents or liquids used by your device to clean.