Effective listening workshops,leadership skills for managers book,school management committee training - New On 2016

31.08.2014, admin  
Category: Management Degree Online

Community members from different groups learn both to create a space where it is safe to communicate, and to foster the skills to do so effectively, including deep listening, open and honest questioning, understanding, and the giving of respect.
Effective listening is a skill that underpins all positive human relationships, spend some time thinking about and developing your listening skills – they are the building blocks of success. Hearing refers to the sounds that you hear, whereas listening requires more than that: it requires focus. Listening is not the same as hearing and in order to listen effectively you need to use more than just your ears. Effective listening involves observing body language and noticing inconsistencies between verbal and non-verbal messages.


Maintain eye contact but don’t stare – show you are listening and understanding what is being said.
Listening is the ability to accurately receive and interpret messages in the communication process. See our pages: Employability Skills and Customer Service Skills for more examples of the importance of listening in the workplace.
Effective listening requires concentration and the use of your other senses - not just hearing the words spoken. Active listening doesn’t come naturally, which is why this training course is ideal for all employees within an organization.


Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood – communication breaks down and the sender of the message can easily become frustrated or irritated. Studies have shown that, whereas speaking raises blood pressure, attentive listening can bring it down. Honesty about that history and its framing of our present circumstances is a prerequisite to creating effective restorative policies and systems change.



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