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Our outlets don’t run smoothly by chance, but it is thanks to our store managers who fully manage and control of all restaurant operations.
Our Assistant Manager’s main role is that of assisting Restaurant Managers in all management tasks. Assistant Managers also have the responsibility of assuming supervision of the planning teams, their training and recruitment and their respective controls. Our Area Managers are key employees who support the Shift manager both at managerial and operational levels.
Crew trainers at McDonald’s transmit their expertise to new team-mates, allowing them to master the various workstations found in all of our restaurants.

The primary mission of all of our Crew Members is to ensure customer satisfaction by performing various tasks within our restaurants including preparation, production, cleaning and counter service in according to McDonald’s standards. Apart from directly managing staff, which average around 75 employees per store, our Restaurant Managers are responsible for controlling profitability, optimising restaurant management and overseeing sales, human resources and team management in their respective stores. They are expected to manage and ensure the smooth-running of specific areas such as the kitchen, the McCafe or the counter. Assistant Managers at McDonald’s are expected to be quick thinkers and sound decision makers and possess the natural capabilities of leading the team. Additionally, shift managers are responsible for overseeing that adequate maintenance of equipment is carried out, keeping track of their outlet’s inventory and monitoring the quality of products supplied.

All of our Area Managers represent a link between the Shift manager and the rest of the team whilst ensuring that all hygiene and safety standards are maintained throughout their shift. Our Crew represent an essential component to the McDonald’s operational chain and are also responsible for taking and preparing orders as well as collecting payments.

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