Getting Started

EB Academy

• ★ New to EB? Start Here!
• EB Basics: New User Training

Next Steps

• ★ Upcoming Webinars and Trainings
• Account Admin 101
• Quick Tips
• WEBINAR: Getting the Most From Your EB Account

Knowledge Base

FAQ

• ★ How do I call EventBooking?
• ★ Help, I can't get logged in!
• ★ My account has been locked. How do I get in?
• Why are there dashed lines around my event?
• How can I tell if my report is generating?
• Where did my hold/event go?

See all 16 articles

General

• ★ Sending a Hold Confirmation
• Adding or Editing Tags in a Tag Group
• Browser Tips & Tricks
• Calendar Hierarchies and Conflict Checking
• Changing Your Password
• Clearing the Browser Cache

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Activities, Journals & Notes

• Using the Journal

Address Book

• ★ Your EB Address Book
• ★ The Address Book Details Page
• Adding an Address Book Object to an Event
• Adding a Role to an Address Book Object
• Organizing your Address Book Objects
• Emailing a Group of People using Address Book Tags

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Alerts

• ★ Creating and Using History Presets and Alerts (WEBINAR)
• Creating an Alert
• History Reporting: All Event History
• History Reporting: Cancelled and Deleted Events
• History Reporting: Deleted Events
• History Reporting: Knowing When a Document is Added to An Event

See all 9 articles

Avails, Reports and Forms

• ★ All About Avails
• ★ Reporting Basics
• ★ Reports Deep Dive
• ★ Webinar: All About Avails
• Managing How your Events Display on Avails Reports
• Changing How an Individual Event Shows on Your Avails

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Calendar

• ★ Printing a Monthly Calendar
• ★ Publishing your Calendar to Outlook, Google, or iCal
• ★ Using Daily Calendar Notes
• Adding Contacts from the Quick Add
• Calendar Display Options
• Calendar Profile: Cancelled Events and Holds

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Documents & Media

• Adding a Document
• Making an Image Public
• Managing Documents and Media

Events

• ★ After Booking: Editing and Updating your Holds and Events
• ★ Booking Events in EB
• Adding a Contact or Company to an Event
• Adding a Function/Sub-Event to an Event
• Adding a Grouping with Events
• Adding a Grouping with Events Using the Quick Add

See all 32 articles

Mobile Site

• ★ Using the Mobile Site
• Creating a Home Page Shortcut on your Phone
• Creating a Request for Hold Alert
• iPhone or iPad is Logging Out of Mobile Site

Resources & Invoicing

• ★ Expanded Resource Quantity Options
• Adding Resources to an Event
• Copying Resources
• Invoicing Webinar
• Managing Departments
• Managing Discounts, Service Charges & Taxes

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User Management

• Activating a Disabled User
• Adding a User
• Disabling a User
• Resetting a Password

Widgets & Add-Ons

• ★ Customizing Your Home Page (WEBINAR)
• Adding Widgets to the Homepage
• Creating a "My Requests" Widget on your Home Page
• Creating a Request for Hold Widget
• Installing & Using ebLink for Outlook
• Using the Upcoming Events Widget

Third-Party Support Tips

• Activating ebSync for Google Calendar, Outlook and iCal
• Browser Maintenance
• Disabling Autocorrect and Autoformatting in Word 2010 & 2013
• Permanently Deleting Media Files in WordPress

Release Notes

• Release Notes: June 2017
• Release Notes: March 2017
• Release Notes: January 2017