HCL Campaign log file names and locations
Log files record information about the HCL® Campaign web application, listeners, utilities, flowcharts, and operations.
Note: The <campaignSharedHome> that is mentioned in the
following table is a shared location that was specified at installation time. It is
configurable at
Campaign|campaignClustering|campaignSharedHome.
<Campaign_home> is the location where Campaign is installed.
| Log file | Description | Default name and location |
|---|---|---|
| Flowchart logs | Each flowchart has its own log file, named CampaignName_CampaignCode_ FlowchartName.log. | Single-node listener:
<Campaign_home>/partitions/partition
[n]/logs/<flowchart>.log Clustered listeners: <campaignSharedHome>/partitions/partition [n]/logs/<flowchart>.log |
| Web application log | Events generated by the HCL Campaign web application. | On the web application server: <Campaign_home>/logs/campaignweb.log |
| eMessage ETL log | Events generated by the ETL process that coordinates eMessage offer integration with HCL Campaign. | <Campaign_home>/logs/ETL.log |
| Import Error log | Generated if errors occur when a call is made from HCL Campaign to the Engage ImportAPI. | <Campaign_home>/logs/ImportError.log |
| Engage ETL log | Processed email events and the ETL to DtlcontactHist and Response history table in Campaign system Schema | <Campaign_home>/logs/EngageETL.log |
| Listener log | Events generated by the HCL Campaign listener (unica_aclsnr). In a clustered configuration, each listener has its own log file. | On the listener server: <Campaign_home>/logs/ unica_aclsnr.log |
| Master listener log | Cluster-related events for activities related to load balancing, heartbeat, node selection, and failover. (Clustered listener configurations only.) | <campaignSharedHome>/logs/ masterlistener.log |
| Campaign Server Manager log | Generated if errors occur when running the Campaign Server Manager utility (unica_svradm). | On the listener server where the utility is run: <Campaign_home>/logs/unica_svradm.log |
| Cleanup utility log | Generated if errors occur when running the cleanup utility (unica_acclean). | On the listener server where the utility is run: <Campaign_home>/logs/unica_acclean.log |
| Session utility log | Generated if errors occur when running the Campaign session utility (unica_acsesutil). | On the listener server where the utility is run: <Campaign_home>/logs/unica_acsesutil.log |
| Sessions log | Information about server connections when flowcharts are opened. | Single-node listener:
<Campaign_home>/partitions/partition
[n]/logs/ac_sess.log Clustered listeners: <campaignSharedHome>/partitions/partition [n]/logs/ac_sess.log |
| UBX log | Events downloaded from UBX in event tables of Campaign in Campaign System schema. | <Campaign_home>/logs/UBX.log |
| Web connections log | Information about user connections to the HCL Campaign system database. When a user log into HCL Campaign, information is logged to the ac_web.log file. | Single-node listener:
<Campaign_home>/partitions/partition
[n]/logs/ac_web.log Clustered listeners: <campaignSharedHome>/partitions/partition [n]/logs/ac_web.log |
| UBX tools log | Generated when RegisterEndPoint utility executes to register IBM Campaign as a UBX endpoint. | <Campaign_home>/tools/UBXTools/ubx_tools.log |