Segmenting the Dog Food Market

The dog food market can be segmented in many ways. Many companies use the dog's size or weight, while others look at the type of nutrition a dog may need, such as food that is higher in calories for active, growing puppies or one that contains easily digested ingredients for ill or elderly dogs. But pause for a moment and consider: Why do people have dogs in the first place? And what do those reasons imply about dog food segments? One company researched this question and came up with the four segments shown in the table below.

Functionalist Family Mutt Baby Substitute Nutritionist

U.S. Central/South

Low income

Have children

Broad, suburban geography

Average to middle income

Have children

Coastal/urban

High income

No children

Coastal/urban

High income

No or few children

Several dogs

One medium dog

One small dog

Several large dogs

Low attachment;

outdoor dog

Little attention;

playful dog

High attachment;

fragile dog

High attachment;

energetic dogs

Basic, low-priced, dry dog food

Heavy usage; economical, bagged, dry dog food

High-priced or organic canned dog food; frequent treats

Many feedings; high-priced, canned dog food geared to dog's stage of life

Note the third segment, which consists of people who have dogs as substitutes for babies. You can imagine owners or renters of small apartments in a metropolitan area like New York City who fall in this category. Are these dog owners likely to be price-sensitive? Absolutely not—these "pet parents" want the best food for their canine companions! You can even imagine the kind of dog they are likely to have—a small, cuddly, furry dog— compared to a large dog that a rural farmer might have for practical uses. Asking why gives more insights into potential demographic and/or sociographic measures for segmenting consumers, such as feeding behavior and price sensitivity, than simply segmenting the market by the size or the type of dog.

Source: Adapted from Harvard Business School, "General Foods: Opportunities in the Dog Food Market," 578–162 by Scott Ward.
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