This item will be sent through the Global Shipping Programme and includes international tracking.
Once you've committed to buy, please make payment within 7 days otherwise your order will be cancelled. Your order is not complete and stock is not assigned until payment is received so items can still be bought by other buyers.
Please make sure you order the correct item as orders cannot be altered after the order is paid for.
You will need to wait to receive the product and then return it to us, at your own expense, for a refund.
Emailing us after ordering or adding a different address in the delivery notes of your paypal payment does not count as supplying the correct address. Postage prices on our eBay listings apply to Mainland England, Wales, and the Scottish Lowlands ONLY.
For courier deliveries outside of these areas, please contact us for a quote before buying.
Unless otherwise stated in the item description, your order will be sent either by a courier company such as DPD or by first class post with Royal Mail. Most first class post arrives within 1 to 2 working days but sometimes can be longer so please allow up to 10 working days for all post deliveries.
Unless otherwise stated in the item description, your order will be sent by a courier company such as DPD or Royal Mail.
We can usually deliver to all areas of mainland UK and Northern Ireland, however some items may incur an additional charge for Northern Ireland and Scottish Highlands. Each item has an estimate of the delivery time in the product description beside the picture. If Next Day Delivery is not offered beside a product, it may still be worth giving us a call - we may be able to help.
1) a€?Next Day Deliverya€? or a€?Next Working Day deliverya€? both mean the same thing: any orders placed by 2pm on a working day (ie Mon a€“ Fri) will be delivered on the next working day. 2) Unfortunately, any additional Next Day Delivery charges (when a delivery attempt is made on time) cannot be refunded if you decide to return the goods.
3) If you want to order more than one product and Next Day Delivery is not available on all products, we may not be able to deliver your Next Day product next day.
If you order more than one item, items with a faster delivery time may be delayed (unless you have paid extra for Next Working Day Delivery, in which case we will either deliver everything Next Working Day, or we will split your order so that the product for which you have paid for Next Day Delivery will be delivered next day).


If one item is described as out of stock, please make 2 separate orders if you require in-stock items delivered immediately. If you request delivery on a specific date, we will usually be able to attempt to deliver on that day, however we're dependent on our carriers and therefore we cannot absolutely guarantee delivery on a specific date.
You can cancel your order in writing at any time up to the end of 7 working days after the goods arrive. If you've ordered more than one item, please check the contents of your delivery and compare it with our packing note to ensure that all goods have arrived.
We do of course make every effort to ensure that your order will arrive within the delivery times shown on the website.
We fully comply with the Distance Selling Regulations, which give consumers buying by mail-order the right to examine and test items at home as they would in a shop. We were impressed by the design of these modular compost bins; they incorporate a host of features for keen composters! If the item comes direct from a manufacturer, it may be delivered in non-retail packaging, such as a plain or unprinted box or plastic bag. If you supply the wrong delivery address through paypal then we will not be able to alter it before dispatch and it will be sent to the delivery address you have supplied. If you are not in when they try to deliver, they will either leave your goods in a safe place, or usually leave a card letting you know there has been an unsuccessful delivery attempt and giving you a number to call to rearrange delivery or an address from which you can collect the parcel.
We have about 99% success rate, but sometimes circumstances beyond our control will make it impossible for our couriers to deliver next day.
Alternatively, contact our customer service team before you place the order and wea€™ll let you know if we can ensure that your Next Day order is not held up by other items on your order. Royal Mail say that 90% of first class post deliveries will arrive next day and this matches our experience. Sometimes our couriers will be happy to leave your order without a signature (at our risk, of course).
We pack our goods extremely carefully and damages are rare, however, once you have signed for the goods it may not be possible to prove that the damage occurred before they came into your possession.
For this reason, we'd rather you didn't take a day off work to wait in for the couriers: a better alternative is to have the order sent to a work address. Delivering at a specific time is very difficult for a courier company - this facility is available but it is usually very expensive. Unfortunately, couriers just aren't set up to give this level of service - it is possible, but it will usually cost us at least an extra A?20.


If your order has already been despatched, or we are not able to prevent the despatch of goods, you can always return them under our 7 day returns policy (see below). Simply let us know by email and after having received a returns number, send the item back to us.
If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. If there is a safe place where the items can be left (eg 'round the back' or 'in the garage'), please let us know at the time of ordering. Larger orders for first class post items may be sent by courier to ensure reliable delivery. If the goods are left without a signature, we must be notified of any damages or shortages within 24 hours of the delivery taking place. If you cancel an order before despatch, we will give you a cancellation number which you should retain in the event of any subsequent enquiry. In addition, anything where you are specify for example a colour or size that is not described on the website is a€?made to ordera€™.
Note that if you've ordered more than one item, we sometimes send by more than one courier, possibly on a different date, but this should be marked on your packing slip. Should your order be delayed or fail to arrive when expected, please contact us immediately and we will do our best to resolve any problems.
We'll give you a complete refund including any standard cost of delivering the items to you. You'll be given a chance in the checkout procedure to leave instructions that we will pass on to the carriers, although please note that we cannot guarantee they will always adhere to them. In the event of a late delivery, we will of course refund any additional charge you have paid for next day delivery, however, late delivery does not of itself entitle you to cancel your order. However, they can't always guarantee to deliver to any particular part of your property - with large orders (for example hurdle fence panels) it may not be possible to take them round the back.
Please note that for some large or heavy items, it may be impractical for carriers to deliver to a specified point and may limit delivery to kerbside. You can start with one, but we'd recommend two (Bin and Module) to get the benefit of being able to easily turn the heap from one bin to the other.



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Comments

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    09.01.2016

  2. 454

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    09.01.2016

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