By clicking Confirm bid, you commit to buy this item from the seller if you are the winning bidder. By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Program terms and conditions - opens in a new window or tab. By clicking 1 Click Bid, you commit to buy this item from the seller if you're the winning bidder. You may optionally choose to filter your warehouse selection by selecting one or more of the below services.
The estimated delivery time will be approximately  7 - 10 business days from the time of order. How to Return: For an immediate refund (including shipping and handling), simply return your purchase at any one of our Costco warehouses worldwide. If you request a small parcel item be picked up for return, the item must be packaged and available for pick up in the same manner as it was delivered. If your order was delivered with "Curbside", "Threshold" or "White Glove" service, please advise Customer Service if you have disposed of the original package so that they may request the appropriate service for pick up. What is a Flexible Spending Account (FSA)?A FSA (Flexible Spending Account) allows use of the funds an individual has designated to be set aside pre-tax for medical expenses, typically with their employer, when selecting healthcare programs during the previous year. Note: Although the IRS sets guidelines for FSA programs, individual employers have the final determination of which expenses are covered by their FSA programs. Set a Reminder and we'll send you an email when it's time to stock up on items you buy regularly or seasonally, like air filters, fertilizer or mulch.


We promise to never spam you, and just use your email address to identify you as a valid customer.
Paula followed up with us after delivery and again after installation to check on everything. Our contractor had mismeasured but when you told him to simply move the columns before setting he was sooo relieved (me too).
I suggest buyers follow their tracking number and do not miss your notification call from the delivery company.
Import charges previously quoted are subject to change if you increase you maximum bid amount. The estimated delivery time will be approximately 7 - 10 business days from the time of order.
If you are unable to return your order at one of our warehouses, please contact Customer Service. We live in an odd area and give special instructions to the freight company but everything went off without a hitch. We have had it up for three weeks now and have had occasion to use it twice for a BBQ and a christening. There was no guesswork or cutting – all the hardware and notches fit together smoothly as advertised. I got a new phone so when our order arrived the shipping company could not get in contact with us and charged us $120 for two days storage bit of a bummer.


If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. Both were just dreamy owing partly to the weather but also due to the pergola and the ambiance. The bags that the hardware comes in ruptured during transit and we could not locate a some of the rafter screws so I had to make some trips to the ACEhardware. I suggest you consider the standarrd height rather than something taller if you want a cozy feeling. Setup went smooth and was surprisingly easy, although it took us a fair amount of getting up and down the step ladder.
The latice roof provides more than enough shade for us, actually can be too much, so my husband affixed them to a frame he crafted that allows us to easily remove them.
The one thing we did have to do was pour footings because we do not have a deck or patio to install it on.
On the vertical posts, only finger tighten the top nut at first,this makes the install easier.




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