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CloseOur star ratings explainedNothing provides a clearer picture of how good our customer service is than direct undiluted feedback from real customers. This gives each dealership a regularly assessed rating out of 5 that you can see at a glance.

Here’s how it works.The Star Rating is based on an email survey that we ask customers to complete 10 days after they have taken delivery of their vehicle. A group of customers this size gives you an accurate and credible picture of customer service at Arnold Clark, delivered by the people best placed to evaluate it.

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