12:56:51 From Erika Cuccaro : Hello Ed! :) 12:57:18 From Erika Cuccaro : Quit that government job and start writing! :D 12:57:32 From Erika Cuccaro : Also...go hug your mama. :) 12:57:52 From Erika Cuccaro : LOL 12:57:58 From Erika Cuccaro : Would you have believed yourself? 12:58:38 From Erika Cuccaro : Love it! 12:59:19 From Erika Cuccaro : Not sure! I would have been tempted. 13:00:34 From Ana Reisdorf : Hi! 13:00:52 From stallwitz2 : Hi all! First timer here - Carrie 13:01:01 From Erika Cuccaro : Hi Carrie -- welcome! 13:01:06 From Erika Cuccaro : Hi Ana!! :D 13:01:17 From Kelle : Hi there 13:01:19 From Ana Reisdorf : I would tell myself to forget all the boyfriends and travelled more or lived abroad. 13:01:40 From Erika Cuccaro : Hey Kelle!! 13:01:48 From Kelle : Hi Erika! 13:02:06 From Ana Reisdorf : I had the resources, just the wrong priorities! 13:02:13 From Patti : I would say follow your dreams faster! 13:02:20 From Ana Reisdorf : NO! 13:02:35 From Erika Cuccaro : LOL...Ana 13:02:39 From stallwitz2 : I would say love yourself first before trying to love others. 13:03:40 From Ana Reisdorf : W; Have another book deal on the table. And for 50% more than my last one! 13:03:46 From paulconnolly : W - become more organised, better at planning 13:03:53 From Kelle : W: Several people have been responding to my LinkedIn marketing 13:06:04 From Ana Reisdorf : P: Going through the marketing modules. 13:06:13 From Hannah : P: Just got my new game plan! Excited to dig into that this week. 13:06:14 From paulconnolly : P - focus on zone of genius/website/inbound 13:06:17 From stallwitz2 : P - embarking on my new plan from Ed 13:06:17 From Erika Cuccaro : P: revising my web content to reflect my niche as discussed last call. 13:06:18 From Kelle : P: Going through the content marketing multiplier module 13:06:35 From Jacob Thomas : W: I’ve been working hard at WEP. I need to start going through the LinkedIn training 13:06:37 From Erika Cuccaro : Hi @Hannah! 13:06:48 From Joe Dyton : P: Re-writing my website copy to better explain to prospects what I do, and why they should hire me. 13:06:50 From Patti : P: Trusting the capacity tracker rather than my delusions! 13:06:58 From Hannah : Hi @Erika! 13:07:19 From stallwitz2 : ha ha @Patti! I’m with you! 13:07:55 From Hannah : @Patti haha! same! 13:07:56 From Erika Cuccaro : Oh Patti...I hear ya!! 13:10:21 From Ana Reisdorf : Q: I want to talk about following-up. 13:10:23 From Jacob Thomas : Q: Curious how you would handle going after direct competitors to clients I currently have. I have a few clients that I’ve hit an income ceiling with. Some of their competitors are bigger and (I think) have more funds. Since I’m very familiar with the subject matter, I’m wondering if there is a good way to test the waters as far as new clients go without dropping my current client immediately. Does that make sense? 13:12:01 From Hannah : Q: Can we talk through that client I need to let go? Discussed in the FB group. 13:12:21 From Lisa Stockwell : How to deal with a client who loves meetings and mostly needs support for chaos in her company. I want to be supportive, but I now have 8 hours of meetings not attached to specific projects that I can bill out. 13:13:12 From Hannah : @Lisa :0 8 hours?! Yikes 13:14:28 From Kelle : Q: One of the people who connected to me via LinkedIn asked right off about rates. I responded with that info, and they nicely said it was too high. I expected that since they asked about that right off, but is there another tactic I can use in that situation? 13:25:27 From paulconnolly : I can see Jacob twirling an imaginary moustache, evil genius-style. 13:41:22 From Ana Reisdorf : I used a baby as an excuse to start my writing career. Babies are a good excuse 13:47:49 From Hannah : @Jacob haha! 13:50:24 From stallwitz2 : Me too @Ana! My new daughter was the perfect excuse to quit my regular gig and become a freelancer. 13:58:40 From Joe Dyton : V: The email conversation; introductions, how/when to follow up, etc. 13:58:43 From Patti : V: working w competitors 13:58:46 From Ana Reisdorf : V: About how to talk to a competitor 13:58:59 From stallwitz2 : V - I have a similar problem as Lisa with a new client. I’m trying to manage her expectations and let her know I’ll have X# of management hours per month. 13:59:44 From Kelle : V: How to balance current clients and their prospective competitors 13:59:49 From Hannah : V: Your encouragement to be courageous and move on from this client/tips on how to frame it in my email. 14:00:01 From Kelle : Thanks for the explanation 14:00:37 From stallwitz2 : I am now hourly but trying to shift to retainer. 14:08:14 From stallwitz2 : Q: with my new client that I’d like to shift to retainer, how do I do that since she knows my hourly rate? I feel like it’s all going to be about # of hours now. 14:13:48 From Hannah : Q: I saw your video response to Ruthie about pricing projects outside of XYZ deliverables. You talked about internal hourly rate +20%. Can you talk a bit about value pricing? 14:18:46 From Team Gandia : For Carrie: https://library.smarterfreelancing.com/grow-operations/retainer-agreements/ 14:26:29 From stallwitz2 : Thanks all! I’m heading out to pick up print project for new client. Fingers crossed it looks better than she’s expecting! 14:38:14 From Lisa Stockwell : T: add monthly meeting time to my point system. 14:38:19 From Ana Reisdorf : T: There is no "secret" to how to follow up. A; Send more warm emails and follow-ups! 14:38:22 From Hannah : T: Pay attention and look for opportunities for strategy 14:38:22 From Lisa Stockwell : A: same as above 14:38:32 From Kelle : T: Increasing rates and service bundles incrementally can reduce stress 14:38:41 From Erika Cuccaro : A: write rough draft of web content...no excuses! :p 14:38:47 From Joe Dyton : T: How to bring up uncomfortable topics with clients. A: Continue to work on my new website copy. 14:38:53 From Patti : T/A: Develop a bundling approach for strategy work 14:38:56 From Hannah : A: Get into my refreshed action plan 14:39:16 From Kelle : A: Finish off the content multiplier