Turn Off Forgot Password and Request Sign In Details Option

On the My Schools > Preferences page, you can select to turn off the "Forgot Password" and "Request Sign In Details" feature for Heinemann Flight administrators and teachers. This includes administrators and teachers added manually through the platform and those added via rostering.

Note:

      By default, this setting is turned on because that allows your administrators and teachers to request their sign in details, set personalized passwords for the utmost level of security, and reset passwords when necessary.

      If you plan to use single sign on (SSO) solutions (details provided in Rostering Service Help – SSO Considerations ), then you will want to turn this setting off and provide your users with their SSO endpoint and login path instead; that way, your users are not sent an email related to platform-specific password reset. If you plan to use Google SSO, see Rostering Service Help – Set Up Google SSO Connections for details.

      Administrators imported using Flight Rostering Service can be set up without rostering rights, which restricts their access to rostering functions, such as adding and editing user accounts and classes and managing preferences. If you do not see these options in Flight and require this access, you must consult with your district rostering administrator for assistance.

 

For further details, see the instructions below.

To turn off the forgot password and request sign in details feature:

 

1.    On the left panel of the My Schools page, click Preferences.

 

The Preferences page appears.

Preferences page

 

2.    In the Login & Authentication section, clear the first check box for Allow teachers and administrators to use the Forgot Password and Sign In Details features.

Note: Only turn this option off if your organization uses a single sign on (SSO) solution for log in and wants all users of all role types to log in using SSO only.

 

 

3.    Click Save and Update. A success message appears confirming that the changes to preferences are saved.