On the My Schools > Preferences page, you can select to turn off the "Forgot Password" and "Request Sign In Details" feature for Heinemann Flight administrators and teachers. This includes administrators and teachers added manually through the platform and those added via rostering.
| Note:
– By default, this setting is turned on because that allows your administrators and teachers to request their sign in details, set personalized passwords for the utmost level of security, and reset passwords when necessary. – If
you plan to use single sign on (SSO) solutions (details provided
in Rostering Service Help – SSO Considerations – Administrators imported using Flight Rostering Service can be set up without rostering rights, which restricts their access to rostering functions, such as adding and editing user accounts and classes and managing preferences. If you do not see these options in Flight and require this access, you must consult with your district rostering administrator for assistance. |
For further details, see the instructions below.
1. On the left panel of the My Schools page, click Preferences.

The Preferences page appears.

2. In the Login & Authentication section, clear the first check box for Allow teachers and administrators to use the Forgot Password and Sign In Details features.
Note: Only turn this option off if your organization uses a single sign on (SSO) solution for log in and wants all users of all role types to log in using SSO only.

3. Click Save and Update. A success message appears confirming that the changes to preferences are saved.
