Supported Operating Systems: Mac
The Monitoring Agent has been tested on the following Mac Operating Systems:
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Key |
Feature |
Notes |
Operating Systems supported in the current Agent |
||
| Supported |
Tested on this Operating System as part of Quality Assurance processes and all defects will be fixed |
|
Compatible |
We do not test on this Operating System and defect fixes may not be prioritized |
|
Deprecated |
We no longer test, develop or provide support for this Operating System. |
|
|
Not Compatible |
Feature is not compatible with this Operating System |
|
Deprecated Operating Systems
We no longer test, develop or provide support for the following Operating Systems or variants. The below table lists the last version of the Agent to support this Operating System. Please note that these Agents are no longer under development and are provided as is.
| Operating System | Supported up to Agent |
|---|---|
|
OS X 10.9 |
|
|
OS X 10.8 |
|
|
OS X 10.7 |
|
|
OS X 10.6 |
|
| OS X 10.5 |
Take Control
The Take Control host, installed on device's requiring assistance, is available for the following Operating Systems.
Take Control Host |
Agent Version (From) |
Operating System (From) |
| Take Control for Windows (TeamViewer)* |
1.3.0 |
OS X 10.7 |
| Take Control for Windows (SolarWinds)^ |
2.1.0 |
OS X 10.9 |
The Take Control viewer, installed on device's providing assistance, is available for the following Operating Systems.
Take Control Viewer |
Operating System (From) |
| Take Control for Windows (SolarWinds)^ | OS X 10.9 |
* Take Control (TeamViewer) connections are only available from Windows device running the Take Control (TeamViewer) viewer.
^ Take Control (SolarWinds) connections are available from Windows or Mac computers running the Take Control (SolarWinds) viewer.
Automated Tasks
The option to run custom Automated Tasks on Mac computers was introduced in Mac Agent 2.3.0.
Agent v2.0 and 2.1.0
Introduced real-time architecture and the technologies that make real-time monitoring possible (expand the 24x7 Check frequencies from 5 minutes through to 120 minutes). When selecting five or fifteen-minute monitoring for a Workstation, the Agent will synchronize with the Dashboard every thirty minutes to upload results, retrieve Automated Task and feature deployment settings etc.
If using the five or fifteen minute frequencies, a comparison with its previous result is made every time a Check runs. Where a change is detected this is immediately reported back to the Dashboard (please note that only the results are uploaded and this does not trigger a full synchronization). If no change is detected, the Check results are uploaded during the next synchronization upload cycle.
The Mac Agent is currently only available for workstations.
Backup & Recovery
Backup & Recovery was previously known as Managed Online Backup.