Get Take Control Connection: get_take_control_connection
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Service name: get_take_control_connection |
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URL |
https://SERVER/api/?apikey=yourAPItoken&service=get_take_control_connection &required_parameters=required_parameters [&optional_parameters=optional_parameters] |
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Description |
Creates a Take Control Connection file for use in devices running Take Control (TeamViewer) only. |
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Parameters |
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Post Variable |
Description |
Type |
Required |
Options |
Default |
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Optional. Returns a description of the service. |
boolean |
no |
true |
0 |
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deviceid |
The deviceid of the target device for the Take Control session. |
integer |
yes |
0 |
0 |
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Example Service Call =get_take_control_connection |
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https://SERVER/api/?apikey=yourAPItoken&service=get_take_control_connection&deviceid=DEVICEID |
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Example Response |
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Success returns a file otherwise returns an error message |
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Fields Description |
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No xml returned on success, file returned on success |
| Example Associated Service Calls | ||
| Parameter | Call | URL Format |
| DeviceID | list_devices_at_client |
https://SERVER/api/?apikey=yourAPItoken&service=list_devices_at_client&clientid=CLIENTID&devicetype=server |
| list_servers |
https://SERVER/api/?apikey=yourAPItoken&service=list_servers&siteid=SITEID |
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| list_workstations |
https://SERVER/api/?apikey=yourAPItoken&service=list_workstations&siteid=SITEID |
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| SiteID | list_sites | https://SERVER/api/?apikey=yourAPItoken&service=list_sites&clientid=CLIENTID |
| ClientID | list_clients | https://SERVER/api/?apikey=yourAPItoken&service=list_clients |
Initiate Take Control Connection from MAX Service Desk, Autotask and other helpdesk software
The get_take_control_connection API call can be used in MAX Service Desk, Autotask via LiveLinks and in other helpdesk software to initiate a connection to the target remote device without logging into the monitoring Dashboard; reducing the time taken to access the device and begin investigating issues. Please note that the TeamViewer Integration is only available for Windows devices.
User Audit Report
The get_take_control_connection API call automatically generates an entry in the User Audit Report against the Agent Key for the account.
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Action |
Date/Time |
Details |
Username |
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[Added] |
25 Mar 2015 10:49:54 |
Take Control Session: Client: Demo Client, Site: Demo Site, Device: USDEMOSERVER |
agent_key@login.it |
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