App Navigation and Usage
You can choose the target section from the top left menu and the options from the top right, with the main window reflecting your selection.
My tickets |
View tickets assigned to you (default: configured in Settings, Start up). |
Helpdesk |
View tickets for all customers. |
Ticket requests |
View ticket requests. |
Create ticket |
Populate the required information to create a ticket for a Customer. |
Schedule |
View the appointment list and calendar. Add appointments. |
Customers |
View customer information.
|
Contacts |
View and add Contacts for all customers |
Activity |
View all customer activity. |
Settings |
Enable or disable the following settings as required or select the Home screen: Notifications:
Authentication:
Start Up:
Reset all filters. |