7      Voting Site: Help Station Procedures

In this section, along with help station procedures, we provide the recommended or “Best Language” for election officials to use when engaging with voters.  Election officials should use the same words to discuss the same circumstances across the state to ensure an informative, uniform and statutorily grounded interaction with voters.  In this resource guide, the language is noted in the blue shaded boxes. In the Station Guide, look for pages with the “Best Language icon.”

The help station is the place for private discussion with voters about irregularities. A voter is to be directed to the help station when there is a registration issue or other reason the voter is unable to receive a regular ballot. Provisional voting or precinct transfers are typically handled at the help station.

A Station Guide must be displayed in a manner that voters approaching the Help Station.