Sony DVP-NS975V Up-Scaling DVD/CD/SACD Player
I regret my purchase
I bought this player when if first came out (or soon after).  For the first 9 months - I would have been a big supporter of this player. <br />My player died after 9 months - no warning.  The problem is common to those listed on the internet. <br /> <br />Sony's response motivates me to give this player away (when I get it back from the repair center) and buy another brand. <br />   <br />I paid $40 to ship to Sony repairs. After 2 weeks I still don't have an answer from Sony - site first said that a replacement was to be mailed after 5 days. Five days later it stated that I'll get an answer after an additional 10 days.  <br /> <br />Here's the text from the site: \\"The Sony product that you have inquired about is currently with a technician. The repair has not yet been completed. Repairs take approximately 10 working days to complete.\\"  <br /> <br />Sony's customer service response is that I should have received a call or e-mail from the repair center.  I spent 45 minutes on the phone with Sony only to hear that someone will call or e-mail me.  Its been two days and I'm still waiting for my e-mail or call.   <br /> <br />My opinion is that this problem is not that rare and happens without warning - you are taking a chance and if you do buy it, hopefully it dies during the warranty period.  If mine died 3 months from now, I'd probably be out of luck.   <br /> <br /> <br />