Philips 27PT6441 27" Stereo TV with QuadraSurf Remote and RealFlat Screen
Same old story.
Bought this television in January of 2005.  Loved the style, the picture, the sound, everything.  Looked great in the living room. <br />One day in September, I came home and hit the 'on' button.  Nothing happened.  Checked the owner's manual.  Checked on-line.  Contacted  <br />Philips.  No help there (no big surprise as I have read on this board).  Went to Circuit City (nee Radio Shack) and bought the fuse <br />(two for four dollars was the price, I believe).  Fixed the television and have had no problems for the past two months.  Would be happier with a television that had a track record like the one I  gave my mother (bought in 1991 and never a problem). <br /> <br />Would I buy from Philips again?  Probably not.  Not so much because of the television itself.  I am good with my hands and enjoy the challenge of taking things apart and making them whole.  What bothers me about the experience is the total lack of customer service.  I sent emails and letters to Philips (tried phoning but got stuck 'talking' to a machine) with nary a reply. <br /> <br />The television gets 5 stars for style, sound and video but the durability issue brings the final score down to minus one.  Philips gets minus ten for service.