Gateway 56" Widescreen HD-Ready DLP Rear-Projection TV
DO NOT BUY THIS...YOU WILL REGRET IT
In a nutshell...let's just say we have a 56\\" paperweight in our living room. I originally LOVED it. Great picture quality. The TV was very good to us. Then the bulb went...$400 for a new bulb. Fine, whatever. THEN, hell broke loose. We noticed that the picture would sometimes flicker white in some spots. We knew it wasn't the bulb. So I called Gateway (another reason not to buy it...Gateway has HORRIBLE support. AND they are dumb as beets). The woman told me that it was the optical lense, and that part cost, gulp, $2,400!!! Now, when we bought this TV 3 years ago, we paid $3,000, why would I pay almost the same price for one part? I then asked her how much it would be to have someone come out a fix it. She said another $500. WHAT?!?! I told her I might as well buy a newer, BETTER TV that won't be so expensive to fix. That's when I spoke to customer service. This was the best part. He said these TVs aren't meant to last more than a year, and that they are meant for people who don't watch that much TV...for people how just like to have it sit and look pretty in their living room. Now, is that the DUMBEST thing you've ever heard? I told him that we love to have people over, to entertain. So we are not allowed to have that size TV? They sold me a $3,000 piece of equipment knowing it was going to break ina year? This shouldn't be happening after only 3 years. Please, don't buy from these people. They are rude, unhelpful, and full of it.