ReplayTV RTV5040 40-Hour Digital Video Recorder
Refurb Unit = Miserable Experience
Just wanted to chime in with my ongoing experience with ReplayTV.  I purchased a refurbished 5040 off of their website at a considerable discount and the end result has been you get less than what you pay for.  Keep in mind this is a refurbished unit however I can't imagine you get better service if you have a new unit.  <br />To begin with there was a two week wait to get the unit.  When the unit arrived that was a large empty space where the remote and accessories should have been.  After a month and approximately 10 phone calls the accessories finally arrived.  Keep in mind the 10 phone calls were from me to ReplayTV.  Even though I was told that I would recieve a phone call or email with an update neither ever happened.  <br />Now that I have the remote I expected to dive right into recording however the ReplayTV doesn't seem to like my cable signal so I only get 20 - 30 seconds of video before the ReplayTV reports that I have no video signal and displays a blue screen.  I even was told to buy a signal amplifier and this hasn't helped.  <br />It has been over a month and the ReplayTV has been nothing more than a paper weight.  I buy tons of stuff off of the internet and this is by far the worst experience I've ever had with a company.  At this point I plan on returning the unit and I'm not sure if I want to try Tivo.  I just don't have time to troubleshoot ReplayTv's product for them.  In the end buyer beware.