ReplayTV RTV5040 40-Hour Digital Video Recorder
Not Ready for Prime Time
Well, I bought one of these for someone else, and after a lengthy install, got it to work as it should. Then I bought one for myself and it would not change channels on my satellite TV receiver, so I could not record anything except for the channel my satellite receiver was set to at the time. The tech support department (outsourced to India) took many hours of simple-minded guessing to finally tell me it was defective. If I had any experience with the product, I would have known much sooner that they had next to no idea what they were doing. I have rarely, if ever, experienced worse tech support. I ended up returning the item for a refund.<br />If you can get yours to work, it is a great product. If you need to rely on Sonic Blue tech support, you should forget it and return the item unless your time is worth nothing and you have hours of it to waste.