Philips DVP642 DivX-Certified Progressive-Scan DVD Player
No disk problem within 5 months
I've called Philips (800)744-5477 after going thro the computer I finally talked with a lady, which she asked me for the model # and the serial #.  Then she told me that I'm out of warranty and asked me for my credit card # so I can get charged $15 an hour for customer support.  I asked her if they would fix the problem, and she told me that she won't know.  So I asked her about what I heard on the internet about the $30 exchange and if she knows about it.  She asked me to hold and then forward me to another department.  The gentlment came on the phone and asked me for my credit card #, I asked him why.  He said that they're the one who sends them out (DVP 642) for $32.01 shipped.  I couldn't belive that they have a department to just send out DVD players.  He told me the they know about the problem, but since the warranty is over that they can't do anything about it.  So I paid him and he promissed me that this one well run forever.  I guess I just have to wait and see.  Total cost $32.01 + S/H <br />