Magnavox MPD700 7-Inch Portable DVD Player
Customer Service
I completely agree with the customer who said they received poor customer service.  I had almost the exact same situation happen to me and I am still waiting to get my refund for the extra battery I did not receive in time for my trip.  I love the dvd player but Magnavox/Phillips needs to rethink their Customer Service Call Center employees.  It is a shame that every person I spoke to was giving me different information.  Please try to train your employees on all the same information.