Motorola V600 Phone (T-Mobile)
Known Issues Motorola  V300 and V600 series
I used to work for T-Mobile. If you have problems with the phone, call the service center *while* your phone is acting up. Call the 800 # from a different phone. The rep will ask you a bunch of questions. 9 times out of 10 you will get a replacement phone. If it fixes itself while you're on the phone,ask the rep to note the troubleshooting and stay on the line while they notate your account. If the phone acts up the same way again you have a track record and it will be easier to exchange your phone. With the V600 and V300 series, if it starts dropping calls just turn it off and back on again once every 24-36 hours. If you're burning thru batteries, call Motorola if you're past your 90 day window but within 12 months. Remember, if you're nice to the rep they're going to do everything they can to help you, especially if you're to the point.