SVA VR-20 20-Inch Flat-Panel LCD TV
Warning on SVA TVs
I bought the SVA VR-30 LCD Flat panel less than a year ago.  About 10 months after owning it there were thousands of green pixels that appeared over anything dark on the picture.  This would come and go but progressively got worse.  When I called SVA customer service to have someone come out and look at my TV, while still under warranty, I was rudely informed by their \\"customer service\\" department that they only have technicians in La Brea, CA. and no one would be coming to service my TV. Instead I was expected to pay to pack it and ship it out to La Brea, CA. FROM NY.  This cost me $219.35.  They were not going to pay for the shipping and made a point of telling me if nothing was wrong with my TV, after their inspection, that I was also going to have to pay to ship it back.  So, I ship it out and pay the $.  Well, big surprise... they claim there is nothing wrong with my TV and now I have to pay them to ship it back to me.  ARE YOU KIDDING?  Pay $438.70 to get back a TV with green pixels everywhere?  This is the worst customer service I have experienced in my life with any product EVER.  They refused to give me the name/address of anyone other than the two condescending rude individuals that you get when you call on the phone.  When I pointed out that on amazon.com it states that they will service my TV in MY HOME they blamed that on amazon.com.  Yet, 3 months later they are still in the section with in home service for large TVs.  Do Not Buy This TV nor anything from SVA unless you enjoy paying for products that don't work and being treated as if you are the one in error.  I'm buying a Sony tomorrow.  I will never buy a SVA product again.