Toshiba 57H82 57-Inch 16:9 HDTV-Ready Projection TV
Great picture, Poor product support
Recieved our 57H82 Toshiba monitor on approx March 7.  Great picture quality! very crisp, clear images. Very good sound quality for a television. Unfortunately the set broke after only 2 hours.<br />The tuner and convergence modules both went out. Two month later the television is still broken.  Numerous calls to Toshiba Product Support has been of little help.  Although, they are very polite on the phone, the product support personel have acutually have done very little to fix the problem. When I pressed one supervisor if six weeks (six weeks at the time of the call) to fix a big screen repair was acceptable, he stated that \\"The television will be fixed as per our warranty. But, our warranty does not specify how long it will take\\".<br />Currently:<BR>*The set is still broken.<br />*One part is still on backorder - they can make new sets but can't get me a replacement part for mine.<br />*The price has dropped [$$$]since I bought it.<br />*20% of the warranty has now been used waiting for Toshiba to fix the problem<br />*I'm missing the basketball playoffs and will probably miss the Championships<br />Great picture quality, very good sound.  But you play Russian roulette if your need product support.