Sony SVR 3000 - DVR - TiVo - 80 hour(s)
Had to send the unit for repairs
Tivo is a great service when it works, as is this DVR.<BR>Unfortunately, the service stopped receiving program information after 10 days and now I am having to send the machine back to Sony for repair. Actually, Tivo says it is a Sony hardware problem. Sony says it is a server problem or some other Tivo service problem. But Sony will still let me send the unit to them to check. Now I am wishing I had a Tivo unit so they would not be able to pass the buck.<BR>UPDATE:  Sony Customer Service said it would take 6 days to get it back from repair.  It actually took 4 weeks.  (Tivo give me a one month credit for their service).  I had to pay to send it to the only Sony Service Center in the country that repairs it.<BR>But the good news, it does work now.  So, I am happy and keeping my fingers crossed that it will keep working.  The Sony Service Center said they made an \\"electrical adjustment\\".