CyberHome DVD Player
Great when it worked, but.....
We bought this product on the recommendation of a friend, as it was dual voltage and could be programmed to play DVDs from any region (we move around a lot).       It worked great for the first 4 months, then one day had no sound. Although I spent 40 minutes on hold to Cyberhome's customer support line, they were helpful and I was able to get it sent to their warehouse for repairs the next day (albeit at a cost of $10 in postage out of my pocket!). I was pleasantly surprised when it arrived back within 2 weeks and was working.       Famous last words...it worked once. The next day, the power wouldn't even come on. Tried and tried but to no avail. Decided it was time to e-mail customer support again, this time requesting that they pay the postage. I am currently waiting to hear from them regarding this. If they won't come to the party, I figure we'll just trash it and get a better player.       I'm really disappointed that we've had problems, because it really was a great little unit when it worked!!! I hope we just got the lemon and that others are pleasantly surprised by the product.