Zenith C32V23 32-Inch Flat-Screen Integrated HDTV
Have to replace module after 2 yrs at $500
We bought a Zenith in Nov of 2003, the first set we brought home the case of the set was dented and cracked. Best buy replaced it and delivered the second set 12/11/2003. In Nov of this year the picture started going dark or it would strobe. Called Zenith and they said it was the Dish recievers. Replaced the Dish recievers and by the time they arrived picture was totally black and the new recievers were of no help. Tried to get a service tech but no one wants to come here to fix it. The tv is too heavy for us to take to them. Finally found someone willing to come for $70.00 to look at it. All the service tech's I spoke to said it was more than likely a module that needs replacing, $500 with labor and parts. Now do we pay $500 to fix and save us the trouble of finding a place to dump the old one as well as having to pay for delivery on a new set or go ahead and pay $1000 for a new set plus delivery charges??? Quality of the product and service are very questionable. I did speak to a supervisor at Zenith who said they would extend the warrenty on the picture tube, but as this is most likely not the problem it is little consulation. She did help in getting a service tech to come out to us. Hopefully will be here next week.  I would try another brand. Zenith now isn't the Zenith that was the product of years past that you could depend upon.