Epson Moviemate 25 Projector DVD & Music Player Combo
GET THE EPSON MOVIEMATE, BUY ELSEWHERE
I am victim no.107 or thereabouts. I received the projector and subwoofer but no screen--like nearly everyone else who have voiced their experience, and the hundred some odd silent ones. I have nothing negative to say about the projector and/or subwoofer as they are definitely a great buy (assuming addition of screen) at under a grand. I had the Optoma MovieTime DV10 and the Epson is an all around better product (exclusion of component out is only bummer). <br /> <br />Unfortunately, Amazon repeatedly refused to take responsibility for the fact that the screen did not ship with the rest of the order; they first suggested the shipper was at fault, then they said it was the manufacturers responsibility and suggested I contact them to resolve the issue. The number they provided me with led to a recorded message from Epson that they were no longer offering telephone support on that line. Amazon offered to refund the purchase price but I don't want a refund, I just want the screen. And since the price jumped $200 overnight, I would be at a loss attempting to re-order. At one point I accepted an offer to replace the order (hope was that screen would ship with it this time). I hung up the phone with the promise that a new unit was going to be shipped. The next day I received an e-mail that rescinded the offer altogether, AGAIN suggesting that I contact the manufacturer! After several calls and too much time wasted I received an e-mail that stated the screen was located and would be shipping soon. 3 business days later I have yet to hear from Amazon or shipper. <br /> <br />My advice: Get the Epson Moviemate 25, it's an awesome deal for anyone looking for an entry level theater experience with an easy setup, and portable to boot. JUST DON'T BUY IT FROM AMAZON. BUY DIRECT FROM EPSON.