Sungale DVD 8500 Progressive-Scan DVD with Karaoke , Silver
Sungale/ Amoisonic -- A Descent to the Underworld
My journey with Sungale and their incredibly crappy products began almost a YEAR ago when I purchased the Sungale 8208 (now discontinued).  The first machine had a faulty menu and I was sent an upgrade disk that promptly fried the machine.  The next one I got died after a month with the DVD still in it (explain that to Blockbuster!).  The next machine did the same thing.  By then they could no longer replace the 8208 so for the amazingly low sum of 39$ I could get their NEW model, the 8500.  Well, this has shown up at my house sans manual, sans control and currently the menu screen is flipping around the TV with the colors inverted (and yeah, it was hooked up correctly).<br />SO, after all this time I'm still waiting.  Oh, did I mention the 20-45 minute wait times to customer service (the ones that keep you on hold so long the battery drains from your phone?) or the unanswered emails? <br />I am locked in a Sysiphean battle I probably have no chance of winning, but I doggedly keep calling, keep returning the product, keep fighting in the hopes that SOMEDAY I will get a Sungale product that works. <br />My only hope is that you who are reading this will buy something, ANYTHING but a Sungale product.