ReplayTV 5160 Digital Video Recorder
Great concept, Horrid support, Many report units failing....
I guess it's my turn, <BR>And I thought there was a &quot;possibility&quot; that the 5160's being a bit later (than the 5040's) were not going to RFH - guess i'm wrong again. Here I sit, listening to the    &quot;Thank you for calling, your call is very important to us, all of our representatives are currently assisting other customers, please hold on for the line for the next available representative&quot;    message. I called 800-993-5899 and it's my turn to wait and ponder. Geee - I was really enjoying watching that show, probably now gone forever. Now I get to spend hours on the line - to repack and ship (eventually after getting an RMA) - and to fight to get credit for the &quot;lifetime&quot; activation as it's been under a month. What a bummer. Well, I am getting off the merry-go-round. Cash back is the goal. I will &quot;play again&quot; after reading in this forum of joy and happiness in units with 6 months+ under their belt. Even then I would get a 2 year support contract. Anybody who wants a show sent from EDELSKE has my apologies - cant stop the reboot from hell. FAIRWELL WORLD OF REPLAY - BYE BYE COMMERCIAL ADVANCE. When you grow up I'll be back, but for now - it's just too much hassle and not worth the effort, grief, time on the phone, shipping bother, and worry about what the next one will bring. Others may choose to &quot;swap&quot; but for me, this is a TOY not an important item. I will miss it, but the VCR is reliable and &quot;fast forward&quot; will see me thru. BEST WISHES AND GOOD LUCK? (Hmmmm, that should not be needed with a half a grand+ device) and may your units work forever...........