CyberHome Prism Home DVD Player
Nice little piece of work
I bought this unit because it looks cool, and was small and the right price. However, like a previous reviewer, upon hooking it up, I got the \\"no disc\\" message.  So, I hopped on over to the manufacturer's web site for tech support and found a few downloads for updating the bios and firmware.  These solutions did not work, so I emailed them.  Within a half hour I had a response and an RMA #.  So,I shipped the unit back to them, unfortunately, it was over the New Year's weekend so there was a delay in their receiving it.  However, they repaired my unit and shipped it back the same day they received it.  Now, it works just fine.  <br />It's easy to hook up, and plays just fine.  I wasn't happy that the unit came with a malfunction, but I was extremely happy with the timeliness and helpfulness of their customer service.