Apex GB65HD09W 65-Inch Projection Widescreen HDTV
Not working right out of the box - arghhh
I took delivery of my GB65HD09W 65\\" on 2/13/2004.  As soon as the delivery guys had it out of the shipping carton, I plugged it in to check for any issues.  Immediately, I had multiple, rolling images that made the it impossible to even attempt fixing convergence (another issue) via the menu.  Apex customer support has a max queue of 10 calls; if they receive more, you get a busy signal.  Good luck with that lotto system if you need help.  After leaving the set on several hours, the picture morphed into something readable still with very bad color separation (RGB).  I was still excited, since I knew I could at least correct this with the convergence utility off the menu, but when selected the utility would not run - it would just return me to the same menu screen with the convergence option.  I tried unplugging for several hours, but it is now bad again with all sort of 'test patterns' it displays, along w/ a convergence that won't work...what a POS.  I now wait for customer service to find a shop that will come on-site to my house (NW of Fort Worth, TX) per their warranty to fix.  I'll post details on the resolution (assuming there is one...).<br />Update: 02/19/04 - called customer service again yesterday (took literally all day to finally not get a busy signal) to get a status on a service call to my house.  They had no information on my initial call(!) and took all my information again.  They say I will hear from them or an authorized repair shop by end of week.  If I don't hear anything, I will call again end of day Friday (tomorrow) for a status.  Stay tuned (no pun intended)...<br />Update: 02/20/04 - Called Friday end of day and it appears the service center called one repair shop in my area (no answer at that location, I already tried and told them) and gave up.  I refered them to other cities they can try.  At my urging, they have escalated my call - I wait to see what that really means.  I will call Tuesday 2/24 for another update.<br />Update: 04/08/04 -My repair shop received(!) the new parts last week and installed them on Monday - it's now mostly fixed except:  There is a red blotch right in the middle of the screen about 1.5\\" by 1/4\\".  Also, in wide screen, the left side is losing part of the picture, but I think this is adjustable somehow.  The picture, now working, looks fantastic.  The conclusion to all this is - this TV is a gamble, for how long it will last and if something goes out, you will be out of a TV for 2 months waiting on parts (if you can even find a repair shop).