OPPO OPDV971H Digital HD-Ready Up-Converting DVD Player
Response from OPPO customer service
First, here's another favorable review which discusses the features of the OPPO OPDV971H and workings of DVI/HDMI in general.  Amazon doesn't want URLs in reviews, so do a web search for projectorcentral.com and \\"A Winning Digital DVD Player\\". <br /> <br />Here are a few answers received in email from OPPO's customer service regarding most of the complaints/concerns about this player in other reviews. <br /> <br />Quote: <br /> <br />[new, replacement] Remotes do not need to be purchased if the user is within their 30 day purchase period. If an Amazon.com customer did not receive new stock, they can forward us a copy of their Amazon.com sales receipt and we can send them a replacement remote and/or DVI-HDMI cable. <br /> <br />1. It is impossible to use a different tray for the loader unit we employ in the OPDV971H. The loader is actually one of the most expensive pieces of equipment in the OPDV971H, and is one of the best loaders in the world. Because we have been very happy with its quality, it is likely that this loader will continue to be used for future products. Additionally, the OPDV971H has yet to be returned for reasons associated to a defective loader. The tray, although flimsy in feel, is very robust. We liken it to being \\"Family Friendly\\" around the office. <br /> <br />2. When the OPDV971H was designed, the engineers did not have enough experience with the two hardware (MTK and Faroudja) to employ the Faroudja chipset for both the DVI and Component outputs. For this reason all upconversion could only be obtained through the DVI output. Future hardware will support Component based upconversion. <br /> <br />Progressive scan was removed from the OPDV971H from the very beginning due to a communication error between the Faroudja chipset and the MTK chipset. We have asked the engineers to re-evaluate its support (as in a menu toggle) but have yet to receive any updates. The OPDV971H was designed as a digital alternative, and some features, and support, had to be removed in order to meet this goal. <br /> <br />3. [audio] Synchronization is something that we have always aggressively pursued. We have a new firmware which will correct most synchronization errors. However, it will be some time before all synchronization errors (not associated to the mastering) will be fixed. <br /> <br />4. There is a single Breakpoint feature in the OPDV971H which allows you to resume the playback of a film which you powered down from. With any firmware released after November 22, 2005, you need to press Eject in the middle of disc playback. Press Power on the remote control. The next time you start the DVD player again, press Select when prompted. <br /> <br />Because of the hardware design of the OPDV971H, this is the best we can do in regards to a resume feature for a unit that has been powered off. Additionally, the same design decision is the one that only allows the Power button [vs. the eject button] to initiate the turning On/Off of the OPDV971H. This will be corrected in future hardware.