TiVo TCD540040 Series2 40-Hour Digital Video Recorder
DO NOT BUY THIS!!
where do i start?  we had so many problems with this product and this company.  first of all, \\"40-hour\\" is an outright lie, unless you record programs on the lowest quality, which has totally unacceptable video and audio quality.  we set it up to record \\"first-run\\" episodes of some recurring programs and it never listened to that and recorded ALL episodes, thereby filling up it's memory with programs we didn't ask for.<br /><br />we needed to return the unit because the sound wouldn't work 90% of the time.  when we called the company, they said they charge a $60 \\"exchange fee\\"...to return their own faulty product!  at best that's very, very shifty and at worst it's probably against consumer-protection law in 38 states.  after being on the phone with them for 15 minutes, they agreed to take the product back if we paid for the shipping.  again, costing the consumer at least $20 for something that is the fault of the company.  they know how much the shipping costs and they had my credit card information.  how hard is it to do the right thing and credit my account for the return shipping?<br /><br />we bought a wireless adaptor that was listed as compatible by linksys, but TiVo didn't have the driver required for the upgraded model.  we had to return the adaptor and find the outdated model elsewhere.  so basically, TiVo doesn't sell the components required to run their own product and when it comes to TiVo components, the word \\"compatible\\" means \\"nope.\\"<br /><br />all the way around, the TiVo product and the TiVo company are jokes.  I give it a year and the TiVo service will only be found in other manufacturers' DV-Rs.