Syntax Olevia LT20S 20-Inch Flat-Panel LCD TV
service / support problem
I am rating this unit one star due to an on-going service/support problem I am experiencing with the unit.  After a year of very light use, the unit lost 1200 pixels - \\"stuck\\" on purple all the time. Manufacturing problems can occur to an otherwise good product, but the true test of a company, in my opinion, is it willingness to stand behind their product and resolve their customer's issue.  This is especially true with a new brand which has not yet established a track record.  To date they have been unwilling to work with me, but I am hopeful we can work it out - I'll undate my review then. <br /> <br />Techically, the contrast range of this LCD is not capable of showing both deep blacks and highlight detail at the same time.  This makes movie watching a poor experience, but I've found it suitable for general viewing, children's cartoons, etc.   <br /> <br />Of course, once you loose 1200 pixels, the picture quality doesn't matter that much and you can only hope the company will support you! <br />