Philips 42PF9966 42-Inch HD-Ready Flat Panel Plasma TV
Poor customer service, also no remote control
I just received this tv and I also found no remote control in the box.  Called Philips Customer Service and found them to be totally unhelpful.  This TV has a good picture but for $3000 pricetag, a remote would be a nice thing to have.  As of now, Philips Customer Service is unsure when I will get a remote and wouldn't even consider sending me a cheap $10 one to at least change the channels.