Go Video DP 6240 6.2-Inch Portable DVD Player
Worked for 1 year. Tried to Replace w/ no help from GoVideo
I actually had no problems with this unit for a year. I REALLY liked it, until one day I grabbed the wrong AC adapter (of LOWER voltage) and plugged it in for like 15 seconds. After that the AC power never worked again. The battery, like other reviews state, only works for about 15 - 20 minutes when fully charged.<br /><br />I wrote an e-mail to the GoVideo customer service and after a week, no reply. Then I called GoVideo and waited 20 - 30 minutes for someone to answer. They told me they would fix it for $90 - IF I STILL HAD A RECEIPT! Who keeps a receipt for a year?? Oh yeah, the customer service was not only a long wait, but kinda rude.<br /><br />It was completely my fault that the AC outlet no longer works. I guess if the price was right I buy another one of these DVD Players. I never really used the battery, I preferred just plugging it into my car's AC outlet, so the extemely short battery power span didn't bother me.<br /><br />Due to the poor customer sevice by GoVideo, I just went down to Wal-Mart and got a new player for less that came with a warranty that covers any & all damages.