CyberHome CH-DVR 1500 Progressive-Scan DVD+R/+RW Recorder and Player , Silver
Audio and video are out of sync with each other
I purchased this unit back in March of 2004 from HSN. When I got the unit, I was immediately turned off at the picture quality via the unit's tuner. The tuner volume was also very low. I was also upset with the fact that the audio and video were out of sync with each other. This was more evident when watching programs through the unit's tuner, but it was just as frustrating when I tried transferring old VHS home movies to DVD. It is noticeable, believe it or not. It's like watching a Kung-Fu movie where the voices don't match the lips. I even noticed this on the unit's playback of pre-recorded DVDs, although it was less noticeable with these. In November of 2004, I sent the unit back to the factory and exchanged it for their updated 1530 model. The unit I received had much better picture quality through the tuner, and the volume was very loud (just what I wanted). However, the problem of the audio and video being out of sync still existed both through the tuner, and also when I recorded VHS tapes to DVD. This is the biggest turn-off so far with the unit. I am going to assume that all of these units are like this because I doubt this was a freak accident that both models had this same problem. If you already own this unit, do yourself a favor and look for this \\"audio and video out of sync\\" problem. I guarantee that you'll see it. It's so darn annoying. I don't think I will ever purchase another Cyberhome product again. Also, their customer service is terrible. It took them almost six months to finally get back to me after badgering them continually via email and their toll-free \\"leave a message\\" number. My suggestion is, do an Internet search on the next DVD Recorder you're thinking of buying, and read the customer reviews. Had I read the Amazon.com Cyberhome 1500 reviews in advance, I would have never purchased it.