Toshiba SD-V391 Progressive Scan DVD-VCR Combo , Silver
This is a marginal product with a bad warranty
I will be brief.<BR>Bought this new on October 19, 2003.<BR>Noticed it did not read some DVD's at times, or would take forever to initially read a DVD.<BR>When I pulled DVD out and reinserted it would then usually play.<BR>Started getting some pixalation on some DVD's.<BR>The above disks played perfectly in my good Pioneer DVD and also a cheap computer DVD player. Decided to take it back for service or an exchange. <br />Went to American TV and Electronics where I bought it to return the unit after only 4 and 1/2 months. They informed me that the warranty only covered parts after 90 days and they would have to charge me for labor.<BR>In fact they wanted 40$ up front to &quot;register&quot; the service request and this would allow them to &quot;diagnose&quot; the problem. They would then call me and tell me how much it would cost to get it fixed.<br />Now mind you this is a low end $200 VCR/DVD unit.<BR>They wanted $40 now and more later to get it fixed.<BR>I could buy a new DVD unit for less than $100 easily that would be just as good.<br />Moral of story:<br />This is a piece of cheap junk. I would agree with others that the drawer and drive mechanism seems very cheap and inconsistent. My guess is that the laser alignment was poorly designed, period.<BR>The display of info for both a VHS tape and a DVD was awful.<br />Second moral of story: Don't buy anything from American TV and Electronics. Complete jerks who obviously are scamming people on service.