Virgin Mobile Kyocera K9 Pay-As-You-Go Wireless Phone
Kyocera K9 phone has a bug, and Virgin cust service is lousy
I just purchased a Kyocera K9 yesterday  <br />I have called Virgin Mobile customer service a few times, including the intial activation of the phone. <br />There is a bug with this phone...You can't get the \\"telephone\\" ringtone to work, and all the other included ringtones are foolish techno jingles that you can't even hear on a noisy street. <br />Virgin mobile claims they are working on a fix for this, but I am surprised they would let merchandise out of the factory and onto store shelves this way. <br />Customer Service claims they have had many other complaints from customers about this ringtone issue. <br />Sorry, but I like my cellphone to ring like a REAL phone! <br /> <br />When you call, you typically get a daffy unimformed rep who doesn't have a clue! <br />The first \\"live advisor\\" as they call themselves, took down all my personal infomation incorrectly, and I had to make changes later at their website([...]) <br />It's amazing that they even charge you for voicemail <br /> <br />The other reps I called weren't much better. <br />Do yourself a favor, and go with a better prepaid carrier, such as Tracfone or Verizon