CyberHome CH-DVR 1500 Progressive-Scan DVD+R/+RW Recorder and Player , Silver
CYBERHOME MISTAKE
I purchased this recorder in December 2003. It worked well for about a month. Then locked up. I called about four times on the telephone. Left my number with no response. Emailed with no response. Finally called and got a tech rep. He was helpful, we tried various tricks to open drawer. No luck. He said ship it and we will repair. I shipped to Los Angeles area at my expense. It was back in 7 days as promised and worked adequately. Sometimes it seems to not respond to commands, other times it just doesn't do what you want. Sometimes DVD+RW disks don't play on other machines, even new ones. After 11 months it locked up again. There are suggestions for unlocking it on other web sites. None of the suggested methods worked. Including opening the cover and carefully pushing the button hidden on the DVDR component in the right front corner of that component. It is suggested that you can send your machine in with about $80.00 and they will repair it (in the one year labor warranty period I guess). I have given up and am researching a new machine, perhaps a Lite-On, which has similar specifications. In my opinion if you buy one of these recorders, they are still on the leading edge of technology and a three year service contract would be a good investment. Many other machines, in the same price range have one year parts and labor warranties. After reading many reviews of this unit on various web sites it looks to me that my experiance has been the experiance of many buyers.