Panasonic PV-D4752 DVD-VCR Combo
BAD!!! BAD!!!SPITS OUT TAPES
I have now owned two of these units and they both exhibited the same issue right out of the box. The unit will not accept tapes. The DVD works just fine but I cannot play a VHS tape. I took the first one back to the dealer and got a new one. This one did the same thing. I went back to the dealer to exchange it again and before I got a new one I had them try it in the store for me. It also did the same thing (spit out the tapes). They were bewildered. I took the one that I had to an authorized Panasonic repair place. They fixed it (so they said because I didn't even try it myself) by replacing the whole VHS drum assembly. I was so in love with this unit by then that I took it directly from the repair place back to the dealer to get my money back. Now I am in search of something better. PS: Panasonic was of no help over the phone on their customer service line and said they couldn't understand why my three units would not work and they had never heard of this issue before. They said that it was possible that the dealer was shipped a bad batch. I then told them that the first unit was bought at another outlet of this dealer 500 miles from the second. They did not have an answer and just said that I needed to have it repaired. PPS: The instruction book that came with this unit was very poor and dificult to understand.