Apex AD-1600 DVD Player
Malfunctioning Unit --- Poor Support
This DVD Player seemed like a great value...super features for a low-end price. However, it had an intermittent failure. That showed me Apex Digital's lack of commitment to the customer.  With the unit you receive a bright yellow paper telling you what to do if you have problems.  I chose the web support option.  After several days of no response I call the Customer Support number (which isn't toll-free).  The recorded message told me to call a DIFFERENT number for a DVD Player (again, not toll-free).  I spent a long time on hold listening to how important my call is, and why don't I use their excellent WEB support. The phone rep said it wasn't their problem since it was so recently purchased...send it back to Amazon. If you are looking for an expendable unit at a low price, this might be for you. Based on one experience, beware if you are looking for a bargain price on something that will last until you are ready to move to the high-end, name brands. Fortunately, Amazon's support is very good.