Panasonic CT-27HL14 27" TAU Series HDTV-Ready TV
Would be a great TV -- if it worked
To make a long story short, this TV died on me in less than a year.   It turns out that something is wrong inside the picture tube, and it must be replaced.  Looking here, this seems to be a common problem.  The tube itself is under warranty, but the authorized repair shop is so far away, and the labor costs are so high, that repairing it is not cost-effective and it's a giant paperweight after only eleven months of ownership. <br /> <br />The only authorized repair place is fifty miles away, and there's is no way I can transport this on my own.  After spending about $200 on a diagnostic and travel for the repair technician, I find out that the total repair cost to fix the TV will be $450, about the replacement cost. <br /> <br />Panasonic customer support is *horrible.*  I spent weeks trying to get someone there to help me.  Three times I was told that my issue had to be forwarded to a \\"field service technician,\\" and that he would be contact me within 24 to 48 hours.  No one ever did.  Only two months later was I finally able to get someone to help me.  Panasonic has an \\"unsatisfactory\\" rating at the Better Business Bureau. <br /> <br />So now I'm going to go buy a Sony.  I'm sure it and I will be very happy together.