Westinghouse LVM-42W2 42-Inch 1080p LCD Video Monitor
Buyers Beware - Still a lot of bugs to work out!
I purchased a LVM-42W2 in April (2006) and had the issue where it locks up and you have to unplug the unit to get it to turn back on. When this unit locks up, the power button on the remote and on the side of the monitor will not turn it on. It usually happens when it has been turned off for 4 or more hours (but not always). In April I paid $2400 for this monitor. In June (2006) I saw the price drop to $1500 so I decided to try it again. I figured the issue may have been resolved. WRONG!!!    The only thing that had changed was that Westinghouse Tech Support now admitted there was an issue. They say the monitor needs a firmware (software) upgrade. They put me on this magic list to get one. They say they are using a third party (IAI) who will come to my home and install the upgrade. Over a month has passed and still no call from IAI.     Westinghouse Tech Support impressed me...at first. They always answer the phone and have an English speaking person to talk with. Unfortunately, they have still not been able facilitate this magical firmware upgrade...over 30 days and counting! I suspect even if they do upgrade the firmware, it may not fix the problem. Buyers beware!    Has anyone out there received one of these firmware upgrades? The rumor is you need version 1.19 or higher to fix the power issue. When I called Westinghouse to confirm the version that would fix the issue, they did not even know. My first one was running version 1.11 and my second one was running version 1.16. Both had the lock-up issue.