Sony SVR-2000 Digital Video Recorder
Love TiVo, Sony not so much....
My husband bought me the Sony TiVo unit  for Christmas after we had been wanting this for a long time. Set up was a bit tricky, especially since the access card that came with the unit was somehow flawed, as was the phone line connector they included. Then we had to wait for Directv to send us another card. Also, since we wanted the &quot;Dual Tuner&quot; capability ( TiVo is not really that useful unless you HAVE that ability... lets you watch LIVE tv while recording something else, otherwise you can only watch something you have already recorded while recording live tv....) we had to have an installer come out to set up the lines from our satellite dish to the new unit. Sony never responded to my husband's complaint about the flawed access card and phone connector in the unit we bought. I have read other complaints about Sony here so this seems par for the course. The unit is very nice looking, and TiVo itself is VERY cool. My biggest complaint though is the remote for this unit. It is HORRIBLE! There is no possible way that anybody at Sony even considered having a real person try out this remote design. It is VERY difficult to manage. The battery end is bulky and heavy, but the front end is thin and light making this thing unbalanced in your hand and more difficult to maneuver. They also made it wide across the middle instead of  narrow, so it's even harder to hold. You have to hold it at the bottom end because of the weight, but the buttons you use most are at the top, and are TINY. I just find the whole remote hard to manage. <br />Bottom line, love TiVo service, but think Sony and their design folks need some help.