JVC XV-FA900 7-Disc DVD Player
Bad JVC Customer Service
I bought this unit as a Xmas gift for my wife. Out of the box we have had problems.  The system crashes, hangs and freezes on DVDs MP3 and other formats.  The user manual is terrible and after 2 weeks of frustration we tried to return the unit (to JVC).  JVC has a policy that if the unit is over 30 days old they will not return the product.  As I bough this gift in November, my only option is to have it repaired.  The unit has now been in the shop for over 2 weeks as they try to \\"get parts\\", \\"new chips\\" and \\"reload the firmware\\" whatever that means.  <br />This will be the last JVC product I purchase.  <br />Buy a product from a vendor who stands behinds their equipment.  If you've ever wondered where the \\"refurbished\\" units come from... I suspect that mine will be soon added to that pile.