Toshiba 40H80 40-Inch HDTV-Ready Projection TV
Toshiba does not care about their customers
I placed an order for a Toshiba 40H80 on July 8th and my television arrived just a few days later on July 12th.  There was no physical damage to the box, but after opening it and plugging it in the TV would not turn on.  Although the television never worked Toshiba said they do not have a policy of replacing products.  They will only repair a defective item.  I called every authorized service center in my area (one was on vacation) and the other two were both working on another Toshiba widescreen HDTV doing the same thing as mine (power light comes on solid for a few seconds and then blinks - no sound, no picture)and could not figure out what the problem was.  My television could not be picked up by a service center until July 23rd at which point the technician told me that based on his experiences dealing with Toshiba it would be optimistic of me to hope my TV would be back in my home, working, in two weeks.  Still, regardless of the fact that my TV never worked and should not be expected to work a month after it was delivered, Toshiba refuses to send a replacement.  Eventually the TV will be repaired and brought back to my house.  I will have a broken machine that has been hauled out of my apartment, down a flight of stairs, strapped to a trailer with no packing materials, driven across town, REFURBISHED, and then made the same trip back into my apartment.  I paid for a new machine and will have a beat-up, refurbished machine.  Toshiba is not interested. I would like to include impressions on picture and sound quality, etc....maybe in a couple of months, eh?