Philips DVD963SA DVD / SACD Player
disappointed
My 963 broke one week after I bought it. Though the warranty that came with my DVD player includes 90-day free exchange I was told by Philips costumer service that the player has to be repaired only. Well, when I received the \\"repaired\\" player from the Philips Factory Repair Center I found out that progressive scan didn't work. (It worked before the player was mailed to repair center). When I plugged the player to power outlet and touched it aluminum surface it gave me a mild electric shock.<BR>I figured that something went wrong at the repair center and that I wouldn't like to try to fix the player again. <BR>My attempts to exchange the player under the warranty have failed. Philips representatives told me that the warranty has been changed.<