Zenith D60WLCD 60-Inch LCD Projection HDTV-Ready TV
Good while it lasts, terrible to repair
The TV is great while it lasts in my case two years and then developed the blue spot and green/yellow tinge. Every other negative revue posted here seems to be in the same boat. I was quoted $2995 for the repair. Clearly if everyone that has purchased this TV is having the same problem then there is a design fault and we should have our TVs replaced with a comparable non defective product, like that will ever happen. $3,000 to watch this TV for a mere 2 years and it is now cost prohibitive to repair. Shame on zenith, I will never buy another zenith product again.    UPDATE- MY EXPERIENCE WITH LG ELECTRONICS CUSTOMER SERVICE:  I recently contacted you to obtain service information for my tv which had developed a blue spot and now a full screen green tinge, you gave me the recommended service agents, they picked it up and told me it will cost $2995 to fix, that's more than what I can buy a new one for. How is it that after just 3 years under normal operation a tv can require so much repair that it is cheaper to buy a new one? Clearly this is a defective lemon! What recourse do I have from Zenith in correcting this problem? Regards Freddie    REPLY:  Dear Freddie, Thank you for inquiring of Zenith Electronics. We sincerely regret that you have experienced difficulties with your Zenith Product. All electronic equipment requires maintenance from time to time despite the most exacting quality control standards at the factory. While we constantly strive for better ways of keeping maintenance to a minimum, occasional failures can occur. The manufacturer's limited warranty is designed to take care of any failures in the early life of the unit. Once this warranty has expired however, the consumer becomes responsible for any repair. Your unit is now approximately 2 years out of the manufacturer's warranty. Regretfully, we are unable to assist you with any of the expense of this repair due the expiration of the manufacturer's warranty. Thank you again for contacting LG Electronics. Neil E-mail Administrator Customer Interactive Center LGEAI    RESPONSE TO THIS:  Thank you for your comments please forward this email to the president of LG Electronics as I feel that it is his decision on how he wants to proceed.     With all the negative revues here on amezaon.com,  mine now included on this particular model of television it is clearly a design fault and this needs addressing by LG Electronics.     I want my television fixed; I did not pay $3000 dollars to have a TV for 3 years this is absolutely unacceptable and unethical.     If my television is not fixed I intend to contact FOX News here in Florida, they have a show called Help Me Howard, who's a lawyer that addresses companies poor business practices on local television.    In addition I will report my findings in the incident with LG Electronics to the better business bureau and in addition start a website for all owners of this television to add their comments and experiences of it and looking at amazons' negative revues this would not benefit LG Electronics in any way shape or form.     You made a bad product it's clearly flawed, you need to address that and replace that bad product, the negative impact already is extremely damaging to your company.     Again I want a television that works, that is what I paid your company for, please advise me on how you want me to proceed?