RCA DRC8300N DVD Player/Recorder and VCR Combo
NEVER buy ANYTHING from RCA, GE or PROSCAN!!!!!!!
Were talking NEGATIVE stars here! RCA, GE and Proscan are all owned by Thomson Electronics which is no more than Thomson Pharmaceuticals, a French drug company that bought those three companies. Thomson seems to know exactly nothing about electronics and less about customer service. I hand-carried a defective DVD unit to a local Authorized Service Center. The runaround began. A part was bad. The part was ordered. The wrong part arrived. Part ordered again. Part arrives broken. Part ordered again. No parts available anywhere in the country for a 5 month old unit. They say they'll send a new unit. More than a month later new one arrives at service center. Outside box is in perfect shape. Inside box is smashed. Unit is tested and found to be non-functional. They put a smashed-up box in a good box and shipped an already broken unit. I haven't yet mentioned that the whole time this was going on I logged literally hundreds and hundreds of minutes of long distance calls to Thomson because they have no 800 number. After two and one half months had gone by altogether since I'd dropped it off, another new unit finally arrived. I took it, unopened, as well as the other one I'd bought back to where I'd bought them and they gave me my money back. I went to Best Buy and bought two Panasonic DVD recorders for 10 bucks less apiece. They've been working flawlessly ever since. NEVER buy ANYTHING from RCA, GE or Proscan! NEVER!! Unless you enjoy banging your head against a brick customer service wall for more than two and a half months. If you read this and you still buy ANYTHING from RCA, GE or Proscan, you DESERVE the screwing Thomson is going to give you. I will dance a jig the day I hear Thomson goes out of business. I hope this review helps to speed that process.