Sony DVP-S530D DVD Player
Joined the club...
I am just another in the list of customers that spent big bucks for a product that never really worked. At this point in time, I have sent Sony customer service an e-mail and am curious to see what they say now that they have had numerous complaints and a few class action suits. If they just would take care of their customers in a reasonable manner, they would have a very loyal clientele. Since they no longer make this model, it is almost worthless to tell others not to buy it, but I think some models may still be out there. It seems as though some of the units built actually are OK, but I'm betting it is just a matter of time. There are several design flaws that can crop up and will given time. At first, I blamed my kids for the trouble, but I have since apologized to them. Bottom line: Be aware that Sony's DVD players have a history of problems and it appears as though their customer service is lacking. If any of the products that my company manufactures behaved like these, we would replace them, no questions asked. I now classify myself as a 'former' Sony customer.