ReplayTV RTV4516 Digital Video Recorder
Worst Support in the World!
BUYER BEWARE:  If you ever have a problem, there is very poor support. If you activate a unit using the monthly fee, there's no way to deactivate it via the web.  If you can get through to the support number (most days you get a message saying &quot;We are experiencing high call volumes -- please try again later&quot; and a hangup), count on at least several hours before you can talk to someone.  Email gets an automatic response.  Of the 10 or so emails I have sent, I have yet to get a response by a human.  The automatic responses are all but useless if you have a problem that isn't covered by the FAQs.<br />My advice:<br />STAY AWAY FROM ANY SONICBLUE PRODUCT.