Sony KD-30XS955 30-Inch FD Trinitron WEGA CRT HDTV
Fails to Power Up
It will not display a signal when you turn it on. You have to turn it off and then on again to see anything. I tried to remedy this through Sony. <br /> <br />Their on-line and phone technical support was spotty. The on-line support automaticlly sends out a reply w/o a person reading it. I received a totally irrelevant response and complained. <br /> <br />They apologized saying their artifical stupidity did not send a helpful reply. The 1st human e-mail response did not solve the problem. The 2nd human response said, \\"Please note that the Sony KD-30XS955 is designed in such a way that, in order to turn on the television and view the programs, you need to press the POWER button on the front panel of the television and then press the POWER button on the supplied Remote Commander.\\" <br /> <br />That's stupid. Allowing electricity through the switch via front panel button or remote makes no difference to the TV. Also, by pressing the front panel button to turn it on and then pressing the power button on the remote, the TV turns OFF. What's the point of that? Last, the owner's manual does not say to do this nor that it is designed this way. This tech needs re-training. <br /> <br />After 2 more respones, they turned me over to phone support. The phone tech honestly tried several ideas to isolate the problem and troubleshoot it. In the end, he told me the fault was not the TV but my aerial antenna.  I disagree. <br /> <br />I get my HD signal over the air. A 2nd analog TV, RCA, gets the signal all the time, every time on power up. This Sony is replacing another analog RCA that never had a problem getting a signal from the same antenna either. <br /> <br />In closing, I spent over US$1000 for a device that ONLY works by turning it on-off-on.