Philips DVDR75 Progressive-Scan DVD Player/Recorder
I got a LEMON!  Phillips support is terrible.
DO NOT BUY THIS PRODUCT!  I cannot tell you how angry I am with Phillips after purchasing this [$$$] paperweight.  When it arrived, the DVD tray would not open.  I re-read the manual just to make sure I had not done something wrong.  Then I called Phillips customer service.  I called five different times over four days, and each time the operator barely spoke English.  We had a hard time just communicating, much less fixing anything.  Each time they had me go through the step of unplugging it-plugging it back in, and also taking it in and out of \\"dealer mode.\\" When that didn't work, I was told I would need to talk to someone in the \\"DVR department\\" whose hours were only 9 to 5, and guess what, I was at work during those hours.  Anyway, someone from that department was supposed to call me back, but they never did, so I had to return the item to Amazon.com for a refund, which was no picnic either by the way...<br />Needless to say, this was very frustrating for me.  A [$$$] item and the tray won't even open.  Un-freakin-'believable.