ReplayTV RTV5040 40-Hour Digital Video Recorder
Grossly Unreliable; Miserable Customer Service
My unit failed three days after installation.  The machine locked up and rebooting did not correct the problem.  ReplayTV's poor customer service exacerbated the experience.  The representative was pleasant but lacked any technical expertise.  Her supervisor was downright insolent.  After considerable aggravation, I returned the unit. <br /> <br />The choice is simple: roll the dice with ReplayTV, or settle for Tivo and eliminate a possible headache.