ReplayTV RTV5516 160-Hour Digital Video Recorder
Bait-and-switch! DNNA changed the rules after the sale!
Well, I'm sure I am not the only one in this situation. Purchased a ReplayTV unit on 12/17/03 for $149 which stated on the Circuit City website, plus a notice on the product's box, and a notice INSIDE the box that the unit INCLUDED 3 years service with the purchase of the unit. DNNA (Digital Networks of North America), the owners of ReplayTV have effectively decided that what they put on their products means NOTHING! As of their press release on 12/21/03 (note after I made my purchase), they announce they are changing to a subscription. Oh, and today on their website, they announce that those who purchased these ReplayTV units will have to pay either $13/month or $300 for a lifetime subscription. If not they will be deactivating the units and they will become an expensive doorstop. They are doing nothing but putting the blame of their fiasco of changing their pricing on the retailers. Heck, until 12/21/03 the ReplayTV website even stated that ALL 5500 series units INCLUDED 3 years service. <br />I hope those who purchased one like myself for a Christmas gift have a good answer for the person you gave this to as to why they need to pay more to use it even though it clearly states on the package and in the package that 3 years service is included. Have a Merry Christmas from DNNA!<br />Better not deal with a company that changes the terms of their products and doesn't live up to their product advertising or contents AFTER you purchase it.