RCA DS4220RE Dual-LNB DIRECTV System with Free Pro-Installation
Great product, terrible installation
The DirecTV system itself is fantastic!  However, if you live in the Chicago area, you would do better to wait for a different promotion.  The so-called &quot;professional free installation&quot; is anything but professional.  Apparently Amazon contracts out the installation work to a company called Digivision, who in turn, subcontracts the work out to local installers.<br />The first installer was to arrive on Aug. 27th (the system was shipped to us on Aug. 10th).  He called that day to inform us that his car broke down, and he had no idea when he would be able to make it.  He never called again, and never returned our calls.<br />Then, I contacted Digivision to get a different installer.  I called him on 3 different days last week, and never had a call returned.<br />Totally frustrated, I stopped by our local TV repair shop to ask if they do satellite installations.  They did, and came out the very next morning to complete the installation.  So, the &quot;free installation&quot; cost me $199.