ReplayTV RTV5040 40-Hour Digital Video Recorder
TERRIBLE customer service
The 5040 might be okay, if I could ever get it to work.  I paid this lousy company my [$$] to activate the service and my box refuses to register the payment.  Just try calling support to get the problem fixed.  I waited on hold for over TWO hours and finally was disconnected.  DON'T WASTE YOUR MONEY WITH A COMPANY LIKE THIS THAT DOESN'T HAVE ITS ACT TOGETHER, unless you just enjoy being frustrated.  Activating the service should have been seamless.  This company obviously didn't bother to test any of their systems.  But you'll love being told \\"how important your call is to them\\".  In fact, you'll get to hear that message about 10,000 times if you buy a ReplayTV unit.