GoVideo DDV3120 Dual Deck 4-Head Hi-Fi VCR
Defective product, no support
Defective product - The DDV3120 cannot keep time unless a tape is in the second deck, but it is not mentioned in the owner's manual, you have to check the web site.  This is a documented (online only) problem with no solution.  I have tried for five months to register online or talk with tech support to register.  The online registration page has changed, but still does not work.  The phone tech support people are polite, but only refer you to the web site.  Site surveys don't generate a response.