Apex GT1417DV 14-Inch Flat-Screen TV/DVD Combo
APEX  - Poor Customer Support
I purchased this TV for a very good price as a floor model, my complaints are not so much against the product quality - but the companies Customer Support.  Since I purchased the floor model I was not given the Instruction Manual or remote control.  I have tried every avenue possible to obtain at least the Manual - faxing, calling, emailing from their web page.  I have been told twice that these items have been sent out, I don't think that should take 2 weeks.  Now when I call Customer Service the phone is either busy, your on hold for 45 mins. when your #1 in que or the office is closed. I found their web page [...] and am still waiting for them to  respond.  Because of the companies failure to support their customers, I'm very hesitant to purchase any more of their products.