Philips HDR312 TiVo 30-Hour Digital Video Recorder
great but here's what you should know
I love Tivo!  It is a wonderful product and for the most part, delivers as promised.  Unfortunately, I have had a series of problems with my receiver.  Software problems occurred almost immediately.   Through a number of  conversations with TIVO and Phillips personnel, I received relief.  Within  three months of buying the product,  the hard drive died.  Again, the  people at Tivo were wonderful, if not a bit bureaucratic (I had to speak  with a series of people).  What I would not accept, and you shouldn't  either, is a rebuilt product!  In fact, the warranty states they have the  right to give you a rebuilt machine, in the first 90 days after your  purchase.  After that time period, they have the right to charge you for  labor.  This warranty is good for one year; at which time you are on your  own.  This is one lousy warranty!   Tivo is a product without moving  parts.  Being an enclosed box, the consumer cannot touch or manipulate the  machine.  Therefore, if something goes wrong with Tivo, it is not the fault  of the consumer!   I hope the decision makers at Phillips read this review  and change their warranty. The next generation of people who want to buy  this fine product deserve a fair warranty.  The  people at Tivo and  Phillips have been great to deal with.  Their warranty should be as good as  their people!