CyberHome CH-DVD 300B Progressive-Scan DVD Player , Black
Rebate is a scam, performance is a sham - pissed off I AM!
First of all, when I was told of the promotion in late December 2005 I was sent a link that said it was $39.99 and a $20 mail in rebate would make it $19.99.  When I went to the page it was $46.99 - so a difference of $7.00 but since I am trying out Amazon Prime I didn't have to pay shipping and in the end it's still a $27.00 DVD player right?    WRONG!    I got it, and immediately cut off the UPS symbol and pasted it to the rebate form.  I looked for a place to paste the serial # (which was a sticker that I could not remove without ripping it) but there was none so I hand wrote it in.  I packed it and mailed it with DELIVERY CONFIRMATION so they could not scam me... WRONG AGAIN!  I get a postcard in the mail stating that my rebate was rejected because I didn't enclose the serial # from the box!    This was the biggest pile of horse$hit I've ever heard!  I called their customer service department and after a LONG hold I got a snippy representative that pretty much told me TOUGH LUCK.  I demanded her supervisor and she told me he was busy but that I would receive a phone call by that Friday.  That call I made was on Tuesday January 31st and no phone call ever came.    I called again and was told the same thing.  No response.  I emailed a complaint and was told it was received and it would be looked into.  No response.  I was then told to email a different department.  NO RESPONSE.    They are a sheisty company and when I told the girl that the sound often goes out, that it refuses to play some DVD's that are NEW FROM THE BOX I was told that I would need the original box to ship it to them!  If I had the original box I would be able to try to get my rebate!    What a huge WASTE of $$.  I was so angry with the customer service.  Please, invest another $20 and buy something that will not only WORK properly but that you can have exchanged if need be and if there is a rebate you will actually see your $$ someday!!! [...]    I personally think all of us that got screwed should find a way to do something class action and put these jerks out of business!