Toshiba 42HP83P 42-Inch TheaterWide HD-Ready Plasma Flat-Panel TV
Defective Product and Customer Support Stinks
First the good: <BR>-the picture quality is good, the colors are rich. <br />Now the bad: <BR>-the speakers produce distortion<BR>-you cannot save settings associated with different inputs. This means every time you switch from one type of feed to another (watching a movie on DVD to watching regular TV via the satellite), you have to change the relevant settings. This gets to be time consuming and tiresome.<br />Now the unacceptable:<BR>From the day I purchased this TV I have had sound synching problems. Sometimes the sound is off by as much as a second. My experience with Toshiba Customer support is very similar to the experience other reviewers have had: Toshiba tech support arranged for a local shop to examine the TV. They reported the problem to Toshiba and nothing has happened. I have had the TV almost two months now. Worse is, every time I call Toshiba to check the status, they cannot tell me anything, not even when they expect to repair or replace the TV. <br />My hoped for outcome from this will be that I will be able to return the TV and I will then purchase another brand, probably the highly rated Panasonic TH-42PA20U