Philips DVD727 Progressive-Scan DVD Player
Broken after four months
I purchased this unit in February, 2004 and now now 4 months later, I get &quot;NO DISC READ&quot; when a disc is inserted. The warranty is limited to a 90-day free exchange - since mine has expired, there will be a $29.99 exchange fee should I decide to ship it back (at my cost). Is it fair to have to pay to exchange a supposedly good dvd player that breaks down after just 5 months? Philips' customer service comments were basically just a canned apology for the inconvenience.