Magnavox MPD820 8-Inch Portable DVD Player
Great quality DVD player when it works
We started off with a lot of bad luck. We received the portable DVD-player just before our vacation and it was broken. We took the manufacturers advise, had it checked for $10 and be told that the DVD player cannot be fixed. We freaked. A $350 DVD player that doesn't work. We called Magnavox, which is simply Philips, one of the worlds biggest electronic companies. You expect a good service but instead we were surprised. We could send it back. We had to pay for the transportation costs and if we were lucky we would get a new one within the next 3 weeks. I was shocked. There was warranty on this product and the malfunctioning was beyond our fault. What a bad service! In my desperation I contacted Amazon.com. I want to give them ***** stars for their service. They send us a new one before our vacation. Free shipping. The broken one I send back for free as well. No costs involved!!! The kids were happy, we were happy and I know that I will buy with Amazon.com again. But a Magnavox/Philips product? I don't think so. Since all the products are so similar and the price ranges are very close I think a company like Philips or Sony should at least stick above the rest by giving an excellent service in case their products don't work.  <br />In the meantime we have enjoyed the portable DVD player. Sometimes it has trouble reading the DVD's. We shut it down and start it again and most of the times the problem seems to be solved. 8\\" is a good size DVD-player and makes it possible for the kids to view it well from where they are sitting in the car. The screen quality is good, sound is not perfect but we hook the kids to headphones and that works well. Overall it doesn't seem to be a bad product ... when it works.