Mintek MDP-1770KIT 7-Inch Portable DVD Player Kit
Died after 3 months, company WILL NOT REPAIR OR REPLACE
First of all, this unit is the same as the Magnavox MDP720 series, so my Magnavox review is applicable to this device.  They are the exact same player. <br /> <br />I am very upset at Magnavox right now. I received this player on Christmas Day, and it died in mid-March after less than 20 hours of use (the disc spins but never loads, while the drive makes terrible grinding noises).  I tried 10 different discs before declaring the device dead.  I called Magnavox to ask about repairs and was extremely INSULTED by their reponses and policies.  Get this. <br /> <br />This unit, a portable player with many moving parts, which is expected to get banged around through transport and reasonable use (it's a portable unit), has only a 90 DAY WARRANTY.  90 days. Not a year. Not even 6 months.  Only 90 days.  Guess what happens after 90 days?  THEY WILL NOT REPAIR THE UNIT AT ALL.  Your ONLY available option is to exchange the unit, through them, for a 'Discounted Exchange Price'.  HA! Would you be surprised to know that their 'Discounted' price is MORE THAN I PAID FOR THE NEW ONE IN DECEMBER? What a lousy excuse for service!  They will not budge on this, and they do not offer any kind of repairs. <br /> <br />My call to Customer Service was quite disappointing as well.  I was transferred from person to person, spent nearly an hour on hold (over and over), and went through four people.  At first, I was told by the phone representative in Manila (overseas, of course!) that the unit would be replaced for free. That's what I was expecting to hear, and I was pleased. They asked me to fax my proof of purchase, which I did. When I called back, I ended up speaking to three different people, each of whom had a different story.  In the end, I was told that my 'ticket number was changed', that they DO NOT REPAIR these units at all (they always just replace the defective ones, IF they are still under warranty - the paltry 90 day warranty, that is), and there's nothing I can do but buy another one - either from them (more expensive than Amazon!!!) or from someone else.  There is no likelihood whatsoever that I will buy another player from Magnavox, portable or otherwise. <br /> <br />My advice is to STAY AWAY from this piece of junk.  You will only be disappointed. If it malfunctions after 90 days, you will be left with a worthless and unusable player.  Magnavox was entirely unhelpful, and their return policy is absurd.  You will regret buying this player if even the slightest problem arises.  Stick with a brand that you can trust - one that has a reasonable warranty and that treats its customers with *respect*.  <br /> <br />I will never, for the rest of my life, buy another Magnavox product of any kind.  Of this, I am completely certain.  You should take my advice. <br /> <br />What a disaster. <br />