Philips HDR312 TiVo 30-Hour Digital Video Recorder
Tivo Just  Tells You the Good -- Not the Bad
1. Tivo documentation and advertising does not say that you CANNOT watch a channel and record another channel simultaneously. This can only be done if you have a VCR attached and play or record through the VCR. Their docs and ads say &quot;...VCR can be used as an archive device.&quot; Sure! 2. Probably, best answer to their problem would be to offer a second unit at a higher price with two tuners and tell the facts. 3. Their tech support is very polite but does not always follow through. You are suposed to get an update nightly; actually weekly is more like it. 4. After five weeks and 40 phone calls to Tivo, I still cannot get my channel lineup sychonized with what is showing. Yes, my cable company is not very cooperative, but Tivo should do what is necessary to solve my problem. They take my $9.95 monthly! 5. Good idea for a product but too early and TOO HYPED! 6. Thanks to Amazon for allowing me to vent my ongoing problem!