Philips 27PT6441 27" Stereo TV with QuadraSurf Remote and RealFlat Screen
Don't buy Philips anymore
Don't buy Philips products anymore. It seems hurting their customer base is the only thing that burned customers like myself and the rest of the people who bought this TV can do. A product recall or resonable offer to repair this TV in-house at no cost, is not going to happen. I just fixed my TV for 50 cents and it's working now. But do I want to do this fix every 6-7 months? NO. <br /> <br />Like the rest of the reviewers, my TV (27PT6441/37) worked very well, with excellent picture and sound for 7 months, and the delayed 5-8 second power-on-time was tolerable. The box design is also very nice. Then it just went dead one day.  <br /> <br />Of course there were not many reviews on this TV's manufacturing defect when I purchased it back in November, otherwise I would feel like an idiot for not doing my research. I called customer service and right away demanded they send and pay for in-house repair, regardless of their warranty, and the fact that everyone who bought this has the same problem. The guy politely said to take it to a repair center he gave me an address for, and said I should call back after it's fixed (and after I shell out my money for labor) to request any type of reimbursement. I kept asking if he shows anything on his screen about this product's problems, and he said he sees nothing! He also said that opening the TV would void the (worthless) warranty.  <br /> <br />The problem seems most likely to be a bad power supply fuse from all the reviews on the net, and I didn't need to find that out by hauling this gorilla to a repair shop and pay some endangered-species-TV-repair guy that Philips is keeping in business through their shoddy products and outrageous warranty details.  <br /> <br />I bought a 4 amp 250 volt slow-blow fuse from Radio Shack, where you get 4 for $2.xx  The correct type is small about couple centimeters long and has a single straight wire with a bead in the center (not the longer, coiled wire fuse). The TV has nine screws  holdingthe back in place (there is one in the AV jacks panel), and placing the TV on it's face on the ground, the back comes of easily, except that you need a special hex-type screw-driver to open the screws quickly. Making sure everyting is grounded and the power is unplugged, the fuse to replace is right where the power cord enters the curcuit board and changed easily with pliers. Needless to say, I don't assume any responsibility for those who may be electrically injured from attempting this minor fix. Get help from an electrician friend or DIY-type if you have never opened a large electrical device.  <br /> <br />I will wait and see if this lasts longer than 6 months. In the meantime, don't buy Philips products anymore. They deny this simple problem and offer a worthless warranty and customer service experience.