ReplayTV 5160 Digital Video Recorder
Good Idea, In Theory
My wife and I chose Replay over Tivo for basically one reason: the commercial advance feature.  The online record requesting is also a great feature.  We loved it.  Then the box stopped working for some unknown reason.  Luckily it was still under the store's warranty (purchased at Good Guys) and they replaced it in store, no problem.  The new boxed worked as great as the old one, unfortunately, as this replacment has mysteriously stopped working as well.  Now I am having to deal with customer service at SonicBlue which, while being kind, has no idea what they are doing.  It has been two months as of today and I still have not been able to get a replacement sent out dispite being told it was on its way multiple times.