RCA DS4120RE DIRECTV System
My advice: call Dish Network
The consumer comes last at DirecTV. The last time DirecTV changed the cards in our receivers they sent a DEFECTIVE product.  The rep in tech support told me the first round of MASSIVE FAILURES occurred weeks after the cards were shipped.  Despite the hundreds of calls from irate consumers, the company refused to issue a recall.  Now they are experiencing yet ANOTHER round of failures, but management stubbornly refuses to issue the necessary recall.  I thought corporate America had finally learned the importance of customer service; I stand corrected.