Panasonic DMR-ES30VS DVD Recorder/VCR Combo
AVOID ALL PANASONIC ELECTRONICS!!
Panasonic has the absolute WORST customer service in the industry! I had this unit for 45 days. When I got it, I had to wait two weeks to set it up because of business travel. So I had the unit actually set up and running for about 30 days. So a month and a half after I purchased it, the power totally went out. Nothing would turn on. I couldn't even get my DVD out. Panasonic said I had to take it to a Panasonic-approved repair place -- which I promptly did. In 3 months - yes, THREE MONTHS - those people still could not fix it. I asked for a refund and they refused. To make a LONG story short, I ended up turning the repair place AND Panasonic in to the Better Business Bureau. Every time I tried to get something done through Panasonic's customer service, they were absolutely NO HELP. I asked to speak to a superviser and there was not one that they would let me speak to. It was a totally horrible, miserable experience! After I wrote to the better business bureau, all of a sudden they sent me a check in the mail for the price I paid for the unit. WHAT A HUGE PAIN AND WASTE OF MY TIME!!!! To have a new DVD/VCR recorder combo last for one month and to receive that type of customer service is absolutely uncalled for! I will never NEVER buy anything with the Panasonic brand on it ever again. And you can be sure I tell everyone and anyone to steer clear of Panasonic as well!<br /><br />Don't waste your time or money on this unit!!!