Refurbished LG Electronics LRM-519 Digital Media DVR/DVD Recorder with 160 GB Hard Drive
LG=Good; LG Tech Support=Bad
This product came much sooner than expected. Really good. It was in the condition as stated for refurbished... yes there was some information from previous user on the HD, but geez... that was easy enough to wipe out. I initially had difficulty in setting up the unit to download the program guide via phone line.. so I called LG tech support 800 number. What a loser I had.. curt, monosyllabic answers \\"yea\\", \\"Yep\\", \\"No\\", \\"Uh-Huh\\" (well that's two syllables, but you get the point). All he could really tell me to do was to perform a factory reset and try again, or (oh boy!) I could send them a check for $65.00 and mail the unit so they could 'look' at it. I elected to give it the old college try myself, and after a few false starts, was able to connect the unit via my broadband network and Whallah! Unit works great, does what it says it will do. For the refurb price, I am very pleased with the product. If you're thinking of getting this unit, be aware that you cannot run it unless and until you connect to Microsoft for the Program Guide. If you don't already have broadband, (forget the phone line... what a waste of time) and some technical savvy in network setup, then you're likely to get frustrated and send the unit back. But when it's set up, it's a peach. Highly recommend.