ReplayTV 5160 Digital Video Recorder
Where's Customer Service?
Received my 5160 today with much glee but so far I am sorely disappointed.  I connected all the right cables and lines and started the setup process only to be shut out before I could begin.  The telephone connection could not be completed! I got some isoteric error number and no other explanation.  Do I need the area code? I tried that, no luck.  Try another beginning phone number for them to search, no luck.  The line is fine, I have no idea why it won't connect.  <br />I tried customer &quot;service&quot; 4 times now and have been put on hold for over 20 minutes twice (I couldn't wait any longer) and now I can not even get though.  Very Poor!<br />I will update this message if I get any satisfaction.<br />MJR