ReplayTV RTV5516 160-Hour Digital Video Recorder
Now I control my TV !
The product arrived amost 10 days after I ordered. It arrived with a scratch on the top. The initial setup took me about 15 minutes; mostly on routing the cables between cable box and TV. The wireless RCA phone jacks did not work. I am now looking for wireless LAN solution so I don't have drag 25 ft of phone line across my family room. <br /> <br />Overall, the product looks sharp and well built. The setup is straight forward enough that I did not need to call support which is a good thing . The navigation and control via the remote control are easy and trivial - my 10 years old figure it out in 5 minutes. The feature set is better than TiVo which is the main reason I chose Replay. <br /> <br /> <br />The bad parts: call for activation took more than 20 minutes - I eventually figured out the right key and activated the unit over the web. Weekday-only non-800 support line is a bad strategy and will continue to turn away many would-be customers. The channel program update process occasionally hanged and need a yanking on the power plug to recover - not fun to reach back to the unit with a tons of wires in between.