Lite-On AllWrite LVW-5005 DVD/CD Recorder
The worst "customer service"
I bought a LiteOne DVD recorder in November 2005.  The day I set it up and tried to use it, it malfunctioned (end of November 2005).  LiteOn asked me to send the product back to them, issued an RMA. I shipped it back at my expense ($23.00 via UPS to California)-- As of today, January 9, 2006, I still am waiting to get it or a replacement back.  Do not buy a product manufactured by this company unless you don't care about throwing your money away.  Their customer service is horrible.