ReplayTV 5160 Digital Video Recorder
Disatisfied to say the least
I purchased the RTV 5080 in April of this year. When it works it works very well. However if there is a problem you can forget about their customer service. In the past three weeks I have spent in excess of 10 hours on the telephone with their version of customer service. If the problem can not be fixed by someone in India working from a scripted text, you are not going to get it fixed. I have a very basic system, it requires a telephone line to communicate to it's server. However you also need a telephone line to communicate with India, so...... I am not satisifed with my unit, I am now in the process of trying to get a refund so that I can purchase a TIVO. I did not purchase TIVO originally, due partially to the Replay TV's lower monthly charge, however the old saying hold particularly true in this case, you do get what you pay for.