Seagate Technology 200 GB USB 2.0 and FireWire External Drive ( ST3200823A-RK )
Worst product I have ever used -- Nightmare
I have a 300 GB hard drive that I just bought January 2005.  A week ago, the drive took a dump and I have been contacting their tech support back and forth.  I even tried their FAQ section and mentioned it to the tech people.  Still, they gave me the same things I need to do and nothing new.  With regards to their data recovery, do not try it as I was told by their people that it is steep ($500-$1200).  That's too much to pay when it is their own product that gone bad in the first place.