Toshiba 27AF45 27" Flat Screen TV (Silver)
Eagle Shipping Stinks!
I ordered the TV and anxiously awaited delivery.  I called Eagle Global Logistics to schedule an appointment.  Since they only deliver during the week from 9-5 (I guess they expect people to take off from work to wait for them), I was promised the first delivery appointment on Saturday morning and was told I should have the TV by 11:00am.    At 12:15, they told me they were running late since their driver didn't show up for work, but another driver will bring it and will be leaving the warehouse shortly.  Well, 1/2 hour later, I got a call from the driver who told me that he was using his personal vehicle to deliver the TV, but the box wouldn't fit in his car, so he uncrated the TV and noticed it was damaged.    I was informed I had to contact Amazon to arrange reshipment.  I can't understand why on earth Eagle would not deliver a TV in a delivery truck and why they would take it upon themselves to remove the TV from the box without my permission.    Amazon said I should hear from them in a few days regarding the reshipment.    Bottom line:  I ordered the TV a week ago, wasted 1/2 day waiting for the delivery, and still don't have it.  I also have no idea when I can expect the reshipment.  I also requested that Amazon use a more reputable shipper, such as UPS or FedEx, but couldn't get a promise from them.  I also couldn't get any commitment on compensation for my inconvenience.  What I did get, however, is a big hassle.    I rated the item as 1 star because I still don't have it and can't judge.    -----    Well, I received the replacement TV and really like it.  Amazon gave me a $20 gift certificate for my inconvenience, but still sent the TV with Eagle.  It was not without hassle, though; Amazon and I both had extreme difficulty contacting Eagle -- the receptionist would transfer the call to the scheduling department, but the phone would ring endlessly.  This time, thankfully, they used a delivery truck.    Anyway, the TV is great; I really like it.  If I had tofind a fault, it would be the remote control.  It has to be pointed directly at the TV to register.  I have a Toshiba VCR/DVD combo and the remote could be pointed anywhere.    I recommend the TV, but still hate Eagle Global Logistics!!