Philips HDR312 TiVo 30-Hour Digital Video Recorder
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First, let me say that I LOVE the whole concept of  being able to control live tv. I was really excited when I picked up my Tivo! Unfortunately, I didn't have a very good experience with it at all.<br />1) I did not know that  there was a monthly fee involved (I guess this serves me right for buying  it in retail from a clueless salesperson who didn't know anything about the  product).<br />2) When I did find out about the monthly fee (upon setup of the  product), I went ahead and registered for that fee. But I'm concerned about  how my credit card &amp; personal information was linked to the Tivo serial  number. Isn't Tivo getting into targetted advertising? How will this affect  me?<br />3) After a week, my Tivo died. I had a long run-around with their  support people (not to mention the attitudes I had to put up with) that  didn't solve the problem.<br />All in all, I returned it. While I liked the  idea of the product and the look of the interface, I got lost in my usage  of it and then it up &amp; died.<br />I'm looking at the ReplayTV product from  Panasonic (who has a great reputation in video products and reliability!).