Sony SVR-2000 Digital Video Recorder
D.O.A. dead on arrival
This is not so much a review of the Sony SVR-2000 as it is of Sony. I bought a SVR-2000 and began the setup. When the unit was powered on the first screen of the setup opened and then stopped dead. I powered it off and restarted with the same result. The manual had no real help at all for this symptom but referred me to the Sony web site and phone service number. The Web site had nothing of use to this problem so I called the service number. After working through the menu to get to the point where I needed a service technician I got elevator music. Lots of elevator music. It was about 45 minutes before a person came on line. After explaining the problem he said there was no way to fix the problem locally. I would have to mail the unit to Boston with me paying the postage on this 12 hour old unit.<br />I contacted the retail outlet for a replacement unit. They did not have any working units in stock. The only units they had were other failed units that had been returned. I got a full refund. I love the idea of TiVo but think I will go to someone other than Sony for my unit.