OPPO OPDV971H Digital HD-Ready Up-Converting DVD Player
is this the only company left with great customer support?
I am not going over a review on this machine since it has been done a lot of times.  This machine is great.  The only complain I ever had was the remote as everyone else did.  My problem with the remote is that in a dark room like mine you need a flash light to be able to operate it.  Well, to me that was a small price to pay since the machine is great and customer support is even better.  I went to their web site the other day and to my surprise I guess they listened to the complains and did something about it.  If you currently own the player all you need is the serial number and you can order a new remote for free, just pay shipping and handling.  I am almost positive that when it is time to upgrade my DVD player I will buy their new unit.