Samsung HLR4667W 46-Inch Widescreen HDTV DLP TV
My Service Problems
I am VERY dissatisfied with the on going current repair problem.    11 days after March 30th the repairman arrived with the long awaited lamp that Samsung diagnosed was the problem.    The lamp did not repair the TV. The serviceman says the ballast is bad, will have to order one. ANOTHER WEEK OR SO!!!    The serviceman said he was told by his office not to leave the new lamp in TV even a ballast was going to be replaced.    My first complaint is why not leave the new lamp in TV to protect the new ballast and save Samsung and me another service call in the near future for replacing the lamp which is sure to fail soon.?    My second complaint is why can't you keep the service agencies supplied with  common spare parts that usually break down.?    I am becoming very unhappy with Samsung and the repair process.    Well here it is April 18th. The serviceman made another stop this time with a new lamp and ballast. GUESS WHAT NO FIXIE!!    He said now it will have to go to the shop. Probabaly another week or so. I called Samsung and they said \\"We have to allow 30 days from the 1'st service call and then if not repaired they will send me a new TV. Gee I wonder if I could ask for a different model as I found out I have the older Osram light engine where bulbs are outrageously priced. If you ever buy one of these be sure you have the Phillips light engine inside or has the lamp replacement listed as ....0826A on the side of the TV which indicates a Phillips engine.