Apex AD-5131 3-Disc DVD Player
$40 Labor after 90 Days
I bought this player at July 2003, it stops working right before Christmas. When I finally got connected to the APEX customer support (1-866-427-3946 and it's always busy), the lady told me it's a defect on the Laser Pickup and I need to send it in and pay $40 labor to fix it.