RCA DS4220RE Dual-LNB DIRECTV System with Free Pro-Installation
Waiting for installation.
I ordered this product along with the Direct TV w/ Tivo receiver ... I am still waiting for a representative to call me for my free professional installation.  The \\"see Terms and Conditions\\" state that I cannot call [the installer]directly, but must wait for this call which should happen in 7 to 10 days after purchase.  I could have easily gone to [a local electronic]and purchased these units and had installation scheduled right there, but found a better price here on Amazon.  I attempted to call [the installer]anyway, and they gave me a number for an installer used by Amazon, but they could not find me on record (either because Amazon uses more than one installer, or they have not sent my information on yet).  Anyway, I am still waiting for \\"the call,\\" and have sent an e-mail to Amazon requesting help (since I cannot find a phone number to call).  At this point, it's not worth it to purchase it through Amazon...I hope I change my mind when this is all over.  If it is not resolved soon, I will return all of my items and go to a local retailer.