RCA D40W20 40-Inch HDTV-Ready Theaterwide Television
Technical Support Stinks
Bought my TV in May. Loved owning it. Then it broke. Found out picture tube had a design flaw in it that allowed fluid to slowly leak onto the circuit board. Turned it on one day and the whole thing just popped and turned off. Circuit board shorted out frying most of the interior.  It has been 2 months now and still haven't gotten it fixed. Not the repair guys fault. Thomson Electronics, who is the maker, is taking forever to replace the parts. My repair guy who was recommended by Thomson, said I should just try and get a new TV since most of the parts need to be replaced. Thomson doesn't like that idea. They say it <BR>is not their policy.  Got off the phone today.  May take another 10 days before they even find one of the parts.  I will never recommend or buy a Thomson product again.  By the way I think they make RCA and Proscan as well.  They also settled a class action law suit two years ago in Minn. regarding faulty picture tubes.<BR>KP