Humax DRT800 DVD-R/RW Recorder/TiVo Series2 DVR Combo
Humax DVR800 w/ DVD recorder is not ready for Primetime
I bought my DVR 800 in November.  The Tivo service is awesome but the Humax Box is terrible.  There was a problem with the IR Sensor on the DVR.  I had to push the remote control buttons several (10+) times before it made a connection.  I called Humax, the customer service rep. said they are having problems with the IR sensor. She asked me if I had the latest software version on my machine...I did.  So she sent me a new remote control.  The remote was not the problem.  I called back and they sent me a replacement (new or used) DVR800.  <br /> <br />The problem still exists.  With the replacement unit - I have to press at least 5 times and I have to be physically close to the unit.  It's very frustrating.  I should not have to press the remote buttons more than twice to initiate a command.  <br /> <br />I bought a 40hr Tivo unit for a relative and it works great.  So I know it's not the Tivo service or the remote control.  <br /> <br />The Hard Drive and the DVD \\"recorder\\" works great - I was able to burn movies on a DVD and record shows with no problem.   It's just that the unit does not pick up the remote control signal easily.   <br /> <br />Not sure what I am going to do.