Sony DVP-NC600 5-Disc Carousel Changer
Frustrated
I received the DVP-NC600 as a gift for Xmas 2001 from my wife.  I had a Sony 5-disk CD hanger that I bought in 1994 that worked like a champ (I gave it to my folks), so I was initially excited about the gift.  It almost immediately started with problems, mainly on 'track shuffle' it would shut itself OFF after about 20 minutes of play.  Now it will shut off periodically when just playing a single CD.  It also struggles with some DVD's to just keep up - often 'freezing' the video out while the drive churns through the disk to retrieve the data. This isn't just with rental disks - it happens with new disks as well.  Sony customer service told me to &quot;unplug it for 1 minute&quot; to reset the memory, and a factory service under warranty did not resolve the issue.  As a loyal Sony customer (I have a STR-D560Z receiver), I am more than disapointed in how things turned out.  As an design engineer, the &quot;unplug it&quot; advise was a joke - the product obviously has a bug.