Philips 30PW8420 30" Widescreen HD-Ready TV
You're both right . . .
I also purchased from Philips outlet.  The price was excellent (saving $200 to $300), but I expected better refurbishment.  In other words, I expected it to look like new.  My unit had numerous scratches to the case.  The major problem was that it did not work properly.  After approximately 15 minutes of being on, the TV turns itself off.  I can forgive scratches, but if you're selling a working product, it should work.  With my particular TV, I get the sense that they received the TV as a return, and just turned it around for resale without any repair whatsoever. <br /> <br />The TV does come with a warranty.  I had to get a service code from Philips, but there are still plenty of service places in suburban Chicago to handle the work.  It's still out for repair, so I'll let you know what happens when it returns. <br /> <br />As for picture quality, it was outstanding considering the bargain price.  Excellent HDTV viewing, both from Comcast, as well as using an HDMI-upgrading DVD player.   <br /> <br />I can safely recommend the picture quality of the TV, but I can't say the same thing for Philips outlet.  You have to decide for yourself if the deep discount is worth the potential problems.