Go Video VR2940 DVD Recorder/VCR Combo
Great item when it worked
I was so pleased with this recorder the first week I had it till it started to freeze when shutting it off. It was user friendly and quality of picture and sound was great.  I could live with the freezing  when shutting it off but it started freezing when converting a tape to a DVD and  at the end making  the DVD  useless after spending the hours converting it. It just got worse and worse so I was wasting time and money on the blank DVDs. White glove customer service is a joke. I've been calling for weeks and they claim an overload of calls to call back and when I did finally get a real person they couldn't help. Unfortunately my last alternative was to send it back for a refund to Amazon. I'm now afraid to exchange or purchase another GoVideo product due to this bad experience with them.   However, I will say I never once had a problem with Amazon. They are great as far as prices and exchanges and customer service.