Apex ADV-3800 Progressive-Scan DVD-VCR Combo
Mediocre compatibility and Atrocious customer service
I bought this DVD VCR combo a year back. It worked fine untill I lost its remote control. And believe me, Apex DVD/VCR combo without remote is like a hand without fingers! you can hardly use all the features in this unit.  <br />Now the real pain began...I ordered a replacement remote from Apex in April 2004. Now its October and I still haven't got it. I am doing followup w/ Apex every week for last 3 months. I tried all tricks (pleading, getting mad at them), everything, but its a typical customer service answer: This remote is on backorder and we will ship it as soon as it is available. So after almost 6 months of wait, I am still cursing at their customer service! <br />This combo is not at all compatible w/ some top of the line home theatre systems. Like Panasonic, I tried every option, even paid a technician to get my new HT system to run w/ Apex DVD/VCR combo. But again, failure.  <br />Good deal is not always the best deal! Quality is not cheap. I suggest, putting extra bucks will get u a better product(Like Sony, Kenwood).