ReplayTV RTV5040 40-Hour Digital Video Recorder
Worst DVR on the market
I've used now three different brands of DVR's, the first being the Dishplayer from Dishnetwork which worked pretty good. My second DVR was the Replay TV 5040 model. After troubles with set up it worked fine for less than 2 weeks. After hours with tech support and on hold they decided it was defective. I had to pay to send the unit back, a unit that was less than 2 weeks old! And then wait almost 2 weeks for another one. The second one didn't work at all, and I was given the run around by tech support, and by their customer care. I sent several e-mails and received only form letters back not helping me. I finally decided to return the unit and was given the run around again with several more hours on the phone, then I had to pay again to ship the defective unit back which never worked and had numerous problems. Quite honestly, this product has potential but is plagued with problems, and the customer support and tech help is the worst I've seen anywhere for any product! I bought a TiVo next, it installed easily, and has much better features, it's had no problems and I would recommend TiVo as the best DVR on the market, and ReplayTV should be avoided at all costs. Don't waste your time or money, you'll regret it in the long run.