Batterygeek 9V~12V, 60WH Ultra High Capacity Universal DVD Battery/ Charger 9-12-60
Be Careful About Erroneous Information ...
Before I purchased, I did research by checking the specs for the \\"BG 9-12 60\\" on the batterygeek website.  For this product, it stated a maximum draw of 4.0A.  With this in mind, I purchased the product.  When I received it, the information on the back of the unit stated a max of 2.5A.  I submitted a question to customer support (FYI, Batterygeek does not have a telephone number listed on their website for after-sale customer support).  The response was that the unit currently supports 2.5A but engineers are working on a new version that supports 4.0A. <br /> <br />They have corrected their website information for this product, but I wonder how many other customers have been mislead in a similar fashion? <br /> <br />I have asked customer support to contact me, but thus far no response over the phone or in writing.  I may be waiting for a very long time. <br /> <br />Like another reviewer wrote:  \\"WHAT CUSTOMER SUPPORT?\\". <br /> <br />It seems once they sell you something, getting Customer Support is hard to get.  It would be great to have a toll-free customer support phone number!