Philips DVD727 Progressive-Scan DVD Player
Avoid Philips products entirely
I will never buy another Philips product again.  I have owned my Philips DVD player for approx. 4 months and it is now nothing more than a dust collector because IT DOESN'T WORK! Philips also has the worst customer service and warranty I have ever encountered in any industry.<BR>It only plays when IT feels like it, which is few and far between.  I keep getting a no disc error message, and it will not play new DVD's right out of the box.  I called Philips customer service to have it fixed or replaced.  That is an adventure in itself.  First, you get someone on the line who can barely speak English and you can hardly understand.  If you are past the 90 day warranty period, you have to pay $39.99 + shipping charges, and send it back to them.  I can buy a brand new one for that price.  And that is if only you have saved your receipt.  No receipt, you get nothing but a big headache.  <BR>I told the customer service rep. that their products should last longer than 90 days, and she replies to me \\"you should have bought an extended warranty\\".  What a bunch of crap.  <BR>Folks, save your money and never buy a Philips prodcut unless you plan on dying within 90 days, because thats all it will last or the warranty is good for.<BR>Spend a few extra bucks and get a GOOD DVD player with a decent warranty.