Philips DVP642 DivX-Certified Progressive-Scan DVD Player
Worst customer service, But Nice DVD Player
I bought it brand new 2 months back and today I found that no button is responding. I called the Philips and they said it is not under warranty. Since i have all the paper work and orginal reciept they said thats fine but in our system it is not showing under warranty.     Later on they agreed to think about it after sending the registration card. I will update the review after their response.     you are lucky if you don't have to call customer service.     Update: After many calls they have aggreed to exchange the player with new one. Yesterday I recieved new DVD player. It works well, not complaints now at all.