Philips 37PF7320A 37-Inch Widescreen LCD HDtv
Poor response by Philips to broken TV less than 5 months old!
I really liked this TV when new and it was working.  Image quality was very good and remote easy to operate.  A big negative was the quality of the bass sounds - these would rattle the case at certain frequencies - and it wasn't as if I had the volume very high either. Unfortunately the TV (less than 5 months old) has been broken for the last four weeks waiting for a part from Philips.  The authorized repair shop is still waiting for a back-ordered part from Philips. I have been told by Philips that I must allow twenty *business* days before I can request that the order is expedited (i.e. the local repair shop ask Philips to get them the part more quickly - but what good that will do if Philips don't have the part themselves I just don't know!).  I think that expecting the customer to wait 4 weeks for a repair item is unacceptable.  Add on to that that Philips expects the customer to wait a further 4 to 5 business days for 'customer relations' to call them. <br /> <br />I'm currently investigating how I can return this TV to Philips and buy a TV from a different manufacturer.