Philips HDR312 TiVo 30-Hour Digital Video Recorder
Overrated
I purchased a TiVo personal TV receiver from you and received andinstalled it on March 5, 2000.<br />It is now about 4 months old and gave me a message that it couldn't connect by phone since June 14.  So it is running out of programming data.<br />I found it to be an excellent product so I hardly minded paying $800 for this piece of junk.<br />A call to TiVo service reveals that the modem is no longer working.  So 1 month out of warrantee they want me to pay $100 for a replacement TiVo.  Will this be a new one?  How many hours on the disc on the TiVo they will send me?<br />Lets see, 10,000 internal modems at $20, no lets get the cheap ones for $15.  So what if they don't last, some dummy will pay $100 to replace it.<br />They have the nerve to sell an $800 piece of electronic equipment that lasts just past the 3 month warantee.  And you sell it too.<br />I paid $800 for my first Sony Betamax.  It worked for 4 years without repair.  I have 6 Sony Trinitron TV's now.  I will buy another product from Phillips when they sell something that gives value for the money.  I expect that will be never.