Sony KV-34HS420 34-Inch FD Trinitron WEGA HD-Ready CRT TV
Set broke within 2 weeks.
I purchased the Sony Wega model KV-34HS420 on December 14, and it was delivered to my home on December 17, 2004.  That was about two weeks ago and already the picture tube has failed.  The picture in all modes (normal, wide, zoom) appears to be in an \\"hourglass\\" shape.  I am trying to contact an authorized repair agent, but I have been told by Sony that even though the set is covered under warranty, I may still be charged for a housecall by the independent authorized service agent.    This is very frustrating, and I feel as though I have gotten no cooperation from the retailer or Sony.  The authorized repair agent is not answering their phone and they do not even have an answering machine for me to leave a message.  Frankly I had expected Sony to stand a little taller behind their product.    Update:  January 25, 2006.  We were eventually given a new TV by the retailer, after I decided to deal with their Sales department rather than their Repair department.  It's been over a year now for the replacement set, with no problems.