Initial CDS-160 Car DVD Player , Silver
Worst Compnay!
This company has by far the worst customer service I have ever received.  The product description states that this unit comes with the AC cord, but when you get the box, it does not.  The instruction book states that it is optional, which would lead any moron to think that it is at least available. <br /> <br />When I called the phone number listed right on my registration card, they didn't even know about this model!  They argued that the unit must not be made by them.  The guy on the phone kept asking me if the unit actually said Initial on it and asked me why I thought they made it!  When they figured out that this is indeed their model, they then went on to argue about the AC adapter.  They said that it does not come with the adapter.  I asked if I could buy the adapter, they said they don't make an adapter.  I said it is listed in the manual, they argued again and said they don't make the adapter and did not know what I was talking about. <br /> <br />The guy helping me sounded high or drunk and was horribly rude. <br />There's much nicer units out there for just as good of price.  I would suggest you find a more reputable manufacturer before buying. <br /> <br />