Panasonic TH-50PX60U 50-Inch Plasma HDTV (2006 Model)
Damaged In Shipping
Eagle trucking delivered this tv to me yesterday and I had to refuse it. The driver for Eagle was great.  Brought into my home, unpacked it, and was very nice.  Unfortunately, the glass was broken in several spots. <br /> <br />I immediately went to go through the returns process on Amazon and kept getting errors saying \\"they were sorry for the inconvenience but were working on the problem.\\".  After searching the site for what felt like a year, I finally found a customer service email address and sent them an email about the return.  I tried to do the return process again this morning and got the same error. <br /> <br />I sent the email yesterday and have yet to hear back, although it says it takes 24 hours for a response.  This is where Amazon lacks a bit.  I have purchased many items successfully through Amazon but their customer service isn't responsive enough in my opinion.  I would feel much better  having heard something immediately on a $2500 purchase. <br /> <br />I plan on trying to get a replacement and hopefully it will get here not damaged.