Toshiba D-R4 Multi-Drive DVD Recorder
FREE FIRM-WARE UPDATE FOR D-R4
My unit like many others, broke after a few months.  I was told by customer service that I would have to ship it in and pay 70.00 for a repair.  Thankfully, I called back and got the help desk who informed me that there is a free firm-ware upgrade for this unit. <br /> <br />They shipped it free, it took 30 seconds to install and the unit is working perfectly now.  If it continues to work so well, I'll change my rating to 5 stars.  Time will tell. <br /> <br />I would highly recommend contacting Toshiba for this upgrade which is free. (I called the 800 # and pressed prompt #4)