Philips DVD724AT Progressive-Scan DVD Player
Philips... NEVER AGAIN!!!!
I bought this product to go along with our HD big screen because was told that this was a great model. We paid $140 for it in January of 2003. worked fine. We maybe played 5 to 6 DVD's in it over a period of 5 months and went to pop in a DVD and NOTHING..No power to it at all. Wouldn't open or do a single thing. Took it back to Best buy where we bought it and they said we can sent it out but it will cost you. Came home and called Philips and they told me after 90 days they wouldn't repair or exchange for free. BUT if I want the will replace it for $39.99 and you have to pay shipping to get it there and back. So for another $60 I can get a new one. What a bunch of crap. Customer service is a joke!!