CyberHome CH-DVR 1500 Progressive-Scan DVD+R/+RW Recorder and Player , Silver
Cyberhome 1500 video recorder
If you are considering the purchase of a Cyberhome CH-DVR 1500 recorder, caveat emptor, \\" let the buyer beware.\\"  Great price, great features, poor product.  The bottom line is that you get what you pay for.  We have had this unit in operation for no less than 5 months.  We recently encountered a problem with the tray not ejecting.  Despite going through the manual and trying literally everything in the book, the tray would not budge.  The display lights up \\"open\\", but the tray does nothing.<br />Now, if you attempt to contact Cyberhome's support. forget it.  You will get a message that they are unable to contact you within 24 hours.  However, they do not tell you exactly when they will get back to you.  Don't hold your breath.  I have been waiting over two weeks, with no response.<BR>There is no contact number for support.  If it breaks, you might as well forget it.  You have lost your money.  <br />A DVD recorder may have a great price and tons of features, but if it has a life expectancy of less than 6 months, why bother?  This product is a piece of junk, and has no right to be in stores such a Wal-Mart or Best Buy.  Indeed, I visited a Wal-Mart store last night, and every CH-DVR 1500 had been repackaged, indicating returns of the unit.  <br />I have pretty much resigned myself that I have lost my money on this unit for 5 months operation.  I will now research for reliability, and be sure that I purchase a service contract for my next purchase.