CyberHome CH-LDV 712 7-Inch Portable Progressive-Scan DVD Player , Silver
Very Dissapointed
I purchased this player about 5 months ago used it on 2 trips and was very pleased with it. In between using the unit I would store it back inside the box and packing it came with. However when I went to use it for the 3rd time 1/2 way thru the movie it stopped working and spinning the dvd that was playing. When I pulled out the manual to find out what it could be there was nothing pertaining to this problem so I started looking for a phone number only to find out there wasn't one. So I had to go online send an email and wait for a reply only to be told that the dvd player was still coverded under warranty but the labor was not. Therefore I would have to send them a check/money order for $89.95 (for labor) along with the unit and they would send me a new dvd player witin 10 to 15 days. Remind you the money is for labor however they are sending me a new unit. So while talking to them I asked if this was problem they were having with this player and the reply was that it was a common one. So now I am forced to send the money or end up with a dvd player that does not work or let someone else try and fix it.