MOTOROLA V170 PREPAID TRACPHONE CELL PHONE
Satisfied Customer
Overall I am very satisfied.  Good feature set; nice display; simple to operate; good signal quality in my area (Chicago metro) - even from my office buried deep within a building with lots of machinery.  I'm a light user and was already a Tracfone customer.  Bought this when I saw their promo for a free phone (refurbished) plus bonus minutes with a 1-yr contract.  Previous phone (Nokia ) was several years old; worked fine but battery life was poor by today's standards and I wanted something smaller/lighter; was also tired of having to add minutes every 60-days.  Got the V170 phone and 250 units plus another 200 bonus units with the 1-yr. agreement for $100.  Even though they say the phone is refurbished, it appears to be a new unit (came with a new battery for sure but if there's a blemish elsewhere then I can't see it).  Customer service was excellent; they extended my 60-day service period on the old phone while I was waiting for the new phone to arrive - rather than forcing me to add minutes to the old phone to keep it active.  Activation was simple enough; I called customer service and they transferred my phone number and minutes from my old phone and even gave me a little extra (they rounded up the total to 500 minutes).  Service kicked in about an hour later.  Their call center is obviously overseas but their reps are generally quite fluent in English (with an accent) and courteous - and I've always found their service to be prompt.  I've been using Tracfone for several years now and would recommend them if you only need a phone for light personal use. <br />