Zenith L20V36 20.1-Inch 4:3 LCD Flat-Panel EDTV (Silver)
Bad, Bad and Worse
I was looking for the most inexpensive 20&quot; LCD TV I could find for my bedroom. What I found is not my father's Zenith. It's flimsy junk. I wish I had seen the remote control before I purchased it, it looks like something that would come with a $19.95 boombox (the label with the numbers and functions was all wrinkled up to boot). What a mistake. I'm sorry I didn't see the first review on Amazon prior to purchasing it. The image contrast is terrible (it seemed ok when I looked at one in the store). Bright areas cause image distortion and then there's distortion for no reason at all. Most things look like a bootleg VHS tape.  The Zenith website support is horrendous! Their forms don't work. Their bulletin board is useless and comes up with &quot;file not found&quot; errors. It's impossible to submit a support form without a logon error. So, I called their 24/7 support. The person who answered the phone couldn't be more disinterested, unpleasant and less helpful. I wish I had a recording. They had no clue or suggestions as to what could be wrong. Im assuming they've heard this before, because they were quick to tell me it needs repair. They tell me that there aren't any people who can come to the home to fix the set &quot;there's no one out there who knows how to fix these things&quot;. They want me to unmount it (It took me 3 weeks to find someone to pay to mount it on the wall) and send it back to them. This is $1000 item, not an electric toothbrush, I would expect a little more from them. However, I guess we all have to get used to the new millenium version of customer service.  Maybe I wouldn't have been so angry, but the attitude of the &quot;customer support respresentative&quot; was just over the top. I will NEVER buy a ZENITH or LG product again. I was penny wise and pound foolish. I'd rather have lived with my old TV until I could've puchased a Sony or Sharp for a few hundred dollars more. THINK TEN TIMES before you buy Zenith or any other items which appear to be a bargain. Do your homework. The above review is my oppinion based on my experience.