Samsung HPR5052 50-Inch Flat Panel HD-Ready Plasma TV
Buyer Beware
Unit was broken out of the box.  Bottom half inch of pixels are dead and there is a solid white line of pixels at the top in all video modes. Picture is shifted up such that the top half inch of the picture is cut off.  Unfortunately, I did not notice the dead pixels during delivery since I didn't have a cable hookup for it yet and there was no damage on the box. To top it off, two days later the internal gasket at the top of the plasma glass fell down and was hanging about a foot and a half into the display on the inside of the glass rendering the TV unwatchable.  <br /> <br />If you read the fine print three levels down in Amazon's return policy, you will see that they refuse to accept returns on TV's larger than 27\\" regardless of how badly broken.  Even in violation of Maryland law requiring an Implied Warranty of Merchantability.  Amazon was unsympathetic and referred me to the manufacturers warranty.  They assured me I would be \\"completely satisfied\\" with Samsung's customer support.  Wrong!! Four phone calls, one service visit and a month and a half later, I still do not have a working TV.  I call Samsung every week and each time they tell me that someone will call me back immediately with the status. Each time they never do. <br /> <br />As far as the panel goes, I am unimpressed.  The menu is cumbersome, instructions are poor, and I haven't been able to get the Program Guide function to work with a Cable Card. Picture quality is only average.  There is an annoying bright blue circle about 2\\" in diameter surrounding the power button in the front.  The light is on at all times and serves double duty as an indicator for infrared remote activity.  It can't be turned off unlike the annoying power-on \\"melody\\" that thankfully can be turned off via the settings menu. <br /> <br />I also own a Panasonic 50\\" plasma that I bought last year.  I love this panel and I am really sorry I bought this Samsung.  I was trying to save a few bucks for a secondary unit.  You get what you pay for. I don't recommend Samsung, nor will I ever buy from Amazon again.