Samsung LNR409D 40-Inch LCD Flat Panel HD-Ready TV
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All of the below are nitwits.  Not because they are whining (they have a decent gripe), but because they are doing it HERE.  This is a forum for PRODUCT reviews, not review of AMAZON.  Ding them at Yahoo, Pricegrabber, and ResellerRatings.  Don't give the PRODUCT 1-star because of your bad MERCHANT experience.