Philips DVDR985 Progressive-Scan DVD Recorder and Player
Phillips DVDR985 Progressive-Scan Recorder/Player
I bought this dvd recorder through Amazon.Com about 1 1/2 years ago.  It worked pretty well at first.  I was able to transfer some of videos to dvd(personal use).  They, Phillips company sent me an extended warranty policy offer for $200+ just before the warranty expired.  I then began having problems with it.  Did they know something that I didn't?  I have been in contact with the company and their trouble shooters(in Jamaica). The person I spoke to says it is a software problem.  I was sent an upgrade disk which it didn't recognize and the dvd kept running like it was on a loop.  It says it doesn't recognize a disc and will not record nor will it play any, for a while the door wouldn't open.  They won't fix it but gave me the phone number and address of a company that will.  That company is 200 miles away in Portland, Oregon.  First of all the machine cost over $1000.00 at the time I bought it.  Second, how can I be assured that it can be repaired if it's a software problem.  Third,why should I have to pay for a software problem that seems to be causing enough trouble that they have to send out update disks?  Fourth, I don't think this Phillips dvd recorder is worth the powder to blow it to hell.  Fifth, I have not received a word from the company as to how they might want to resolve this.  Any body want a PHILLIPS DVDR985 hardly used dvd recorder?  I'll sell it for a lot less than I paid for it and you will now just exactly what you are getting. Amazon.com I am not happy!!