Apex GB-5108 51-Inch Projection TV
Always Busy Custmer Cervice, and of-no-use Web Site
I purchased this TV last October.<BR>One day in early March when I was watching on CNN Headline news,<BR>I noticed it suddenly got double image.<br />I checked a manual, and tried so hard to fix it but couldn't.<BR>There's a menu called &quot;Convergence&quot;, however,<BR>I can't move red lines horizontaly. So it's of no use at all.<br />You can ask question from their web site.<BR>But I've never had any reply.<BR>Also I could find local service centers in WV,<BR>one couldn't reach at all, and the other told me it's too far.<br />When I call to their customer service center (1-866-427-3946,<BR>I'd had pretty hard time finding that number on their website),<BR>it's always busy. I have to try, try, try, and try in order to<BR>speak to customer service persons.<br />And then, they told me a local (an hour away from home,<BR>even though I live in a capitol city!!) service center's phone #.<BR>I called them and made a reservation for repairment.<BR>But on the day they supposed to come,<BR>they called me and there should be another center nearer,<BR>and told me to call to hard-to-catch customer service again.<br />Ah, I gotta try again on Monday...<BR>I have no idea of when I can see clear (normal) image again.<BR>I would defenately not recommend this company's products<BR>from my experience.