Hughes HSYS-E4532 Platinum Series Deluxe Dual LNB, Dolby Digital, DIRECTV Satellite System
I've never hated any this much in my life.
We had a local advert in our paper stating local stations and 130 directtv stations for [$$$] per month additional charge if you need extra receiver(s) plus [$$$] reimburshment on installation fee.It has been a complete and utter nightmare from the day the equipment arrived.  First they sent the incorrect dish after everything was installed and the service was activated. To cancel and go back to cable would have cost an additinal [$$$] plus no reinbusement.  To correct the THEIR problem they would have to send out a new dist for the price of [$$$] to get the local stations. After several weeks the new dish arrived and getting it installed took an act of God.  Direct TV never notified the installers that the work would be done for free seeing that it was Direct TV's mistake in the first place. After another week they got the problem straighten out. I sent in all the necessary papers as instructed by their customer service department. Signed copies of all the work done by contrators, check numbers Etc.  A few weeks later i get a very nasty letter from Direct TV stating that i WILL NOT RECEIVE MY REINBUSEMENT do to they need a copy of my monthly statement. I told them i don't get a statement, it's taken directly from my visa account. They still REFUSE to pay back the [$$$] as stated in their contract.Since these units were installed i also got alot of tiling and freeze framing in the picture. After several phone calls again they agreed to send out new receivers. I just got done connecting these receivers then called DTV to activate them. They DON'T WORK. I can no longer get my local channels. DTV doesn't know what the problem is so a technician has to come out next week and fix it.If it wasn't for the money i had inverted in DTV i would yank the system out!  Be warned DTV is NOT worth the hassel. I would not recommend DTV to anyone and i've sent letters to our Attorney General in Connecticut about this company.  The attorney General had an artical in the newspapers about the scam that DTV is now running.  Of course i read that after the initial installation.  These people are ONLY interested in getting your money and have NO intention of giving you the service that they advertise.DTV is a COMPLETE SCAM and the people that work there are NOT TO BE TRUSTED.  Believe me this is the WORSE investment i ever made in my life and  the problem won't go away.