Desay DVD Player (DS501) (DS501)
Lasted 6 weeks
The unit is incredibly clumsy. Often the door will not open unless the unit is turned off and on. The picture is not terrible and the remote primitive. No matter, though, because when I turned on the unit today the startup image was split in half and a large triangle appears in the middle reading PSCAN!<br /><br />The only contact for Desay -- and this is confirmed by Circuit City -- is an email address that bounces back with an error. Circuit City (Amazon's partner in selling this product), was unwilling to provide a refund, reluctantly offering a store credit. This is the second recent problem I've had with a return to CC that should have been a breeze. The first was for a memory card reader that was so out of date that it would not properly read recent cards. Circuit City's claim that they provide no-hassle returns is, in my experience, nonsense.