DVD Player / Vcr Combo
Bad Product, Sleezy Company
Received as Christmas gift 2004,  the Sylvania SSD803 DVD player stopped working spring 2005 (VCR still worked fine.) I'm home at most one day per week, and I don't always watch tv, so I didn't exactly overuse it. When I called the help line they knew exactly what was wrong (the guy on the phone said he dealt with the same problem \\"constantly\\".)<br /><br />The next six months became an education in stalling tactics: I would produce the requested documentation, leave town, and come back two weeks later to find they needed something else. Finally Sylvania refused to replace the SSD803 but told me they would pay for repairs -- up to the cost of the item -- at an authorized repair shop. The repair shop didn't want to touch it for that price, and said he had trouble getting Sylvania to pay him.<br /><br />After months of this the warranty ran out and Sylvania then refused to do anything, claiming I should have dealt with the matter when the item was under warranty. I called the store where the giver bought it (SAM's Club) and, though they were not required to do so, they reimbursed me instantly, apologized, and asked me to donate the item to a school or any other group who needed a VCR.