Apex AD-3201 DVD Player
lasted less than 9 months!
We bought this particular dvd player so we could watch foreign films purchased abroad in October 2001.  It started malfunctioning within a month of purchase, with the picture and sound \\"sticking\\" or \\"pausing\\" for a split second every minute or so, which is very annoying!  I emailed the customer service people with the problem, which they diagnosed as a misaligned crystal and directed me to customer service via telephone.  It took me 6 months to get through to a person on customer service!  We both work and go to school during the day, so finding a time between 9-5 M-F to call Apex was a horrible inconvenience, and the call was NOT a 1-800 number... each time, I'd sit on the phone for 20 minutes, repeatedly pressing \\"1\\" to avoid being bumped out of the phone queue, and would finally get so fed up that I'd leave a message, as directed by their phone system.  My calls were never returned, and now that I finally got through to one customer service guy (July 2002) and now that we're past our warranty (90 days), we're going to have to pay $40 for them to even look at it, and additional $20 to have our remote control replaced, without which, it's not possible to watch foreign DVDs.<br />Don't waste your time or your money with this company.  We've decided to keep the $60 plus postage we'll have to pay for the repairs and put it toward a new one from any company but APEX!