Sharp LC-37DB5U Aquos 37-Inch HD-Ready Flat-Panel LCD TV
So So
Received product and installed on a wall mount set up was easy required 3 people. Product had a great picture and the HD feature worked fine with the indoor ant. Problems started first day, set would turn off and on unbid but the power light stayed on. Thought at first it was cable company problem but found out it was a set problem. This went on for a week then the set went off power light stayed on and power could not be turned off with remote or switch, had to unplug the set. Called SHARP customer support and they scheduled an in home repair per contract guarantee. In home repair turned out to be set removal no attempt was made to repair in my home. Now set is gone guarantee is still running and SHARP says 3 work weeks is normal acceptable turn time if parts are available, if it is gone longer they may extend the guarantee time. Sent email to SHARP technical support asking if they were aware of this type of problem received no reply. Set met my expectations, quality of product and customer support is iffy at best. If you get a good one I think this is an excellent set longevity questionable.  UPDATE 2/2/06  Set returned from repair no better than when it left,called sharp they sent someone to my house and replaced the MAIN BOARD. That has made no imporvement and now volume is no more than a whisper when turned to max. SHARP seems incapable of determining the cause of the problem but they refuse to replace the set.As stated set great if you get a good one but if you get a bad one this MFG is not good on customer satisfaction.   UPDATE 2/3/06  After 7 contacts and 2 failed repair attempts SHARP has agreed to replace the set with a new one and as this model is no longer in production it will be replaced with an upgraded 7U model. I can expect replacement in 7/10 working days.  Final 2/21/06  New set has worked flawlessly since its arrival on 2-17-06. I don't notice any difference in picture quality from this set (7U) too the one it-replaced (5U) but it does havemore features. After an unfortunate start with this product I am satisfied with the one I have now and would recommend it.