Eddie Bauer 7" Slim Portable DVD Player PE702
Horrible Return Policy
Target has a terrible return policy for its electronics - most are subject to a 15% restocking fee even if you just open the package! I would purchase all of your electronics elsewhere.       I purchased this Eddie Bauer portable DVD player on sale. Unfortunately, Target does not have a working model of this player - it's just one of those mock players that do not show the quality of the picture. To make matters worse, most of the big electronic chains do not carry this Eddie Bauer model, so I had to buy this DVD player sight unseen.       I have seen better picture quality from comparably priced players (Mintek and Polariod). Although the battery lasts longer that some of the others, it doesn't come with much (e.g. no headphones or case).       Needless to say, I was not impressed with the Eddie Bauer (Audiovox) unit and wanted to return to so that I could purchase a Mintek or Polaroid player. I was told that there was a 15% restocking fee (my receipt said that it was SUBJECT to a restocking fee, although the clerk never mentioned a restocking fee), even though I only had it 1-1/2 days (during the week)which was just long enough to open the package to evaluate the player.       I appealed to Corporate Customer Service, but was told that there were no exceptions made and the policy was put in place to avoid customers using such products for special occasions and then returning them. Obviously I did not fall under this category, but they stuck to their no exception policy. I told them that they should at least provide a working display model, especially when purchasing portable (and expensive) dvd players where picture quality is key.       I would shop for all of my electronics and anything else subject to their rigid restocking fee elsewhere. There are plenty of other stores that are just as cheap and are more customer-service oriented.       By the way, I purchased a Mintek DVD player at Costco for alot cheaper that Target has it listed for, and they have a much more flexible return policy!