Samsung DVD-V8500 DVD/VCR Combo
Samsung DOES NOT CARE.
This unit was a piece of junk.  The DVD player quit reading DVDs only a couple months after purchase.  I contacted Samsung and they said all you have to do is pay for shipping of the unit to SASCOA, E. Providence R.I. (my nearest repair center)and they will repair the unit and ship it back.  There the unit sits.  They don't pay for return shipping - you do (they didn't even tell me it was repaired - but they did tell me when I called that \\"Wow, I'm surprised they haven't sold it on you, they're authorized to do that if it sits for more than two weeks\\".  Samsung didn't care who told me that I only had to pay for one way shipping, SASCOA is very unprofessional and they pretty much told me they don't care about the consumer, they work for Samsung.  I will never buy a Samsung product again, no matter what the reviews.  Customer service is poor at best.  They only want your money, not your return for more products.