Philips 17PF8946A 17" HDTV-Ready LCD Flat-Panel TV
TV Damaged - Lousy Customer Service
I received a defective Philips TV - when I took it out of the box, I heard what sounded like a piece of metal rattling around inside the TV. I received three 33-page manuals (in 3 different languages)on how to use the remote control, but NOTHING about how to set-up the TV! I was able to attach the TV cable to this hunk of junk, but found that the SOUND wasn't working! After 3 hours on the phone talking with 3 different Philips customer service idiots (each time I called, I asked for a supervisor, and was promptly disconnected!), I was told to return the TV - at MY expense - to ARKANSAS, of all places! After this frustrating experience, my opinion of Philips (and their products) is sub-zero. I rated this item as a '1' because there is no '0'. I rate Philips, and their policy, as a 'minus 100'.