Panasonic DMR-E20S DVD Recorder and Player, Silver
Long term reliability questionable
When I first purchased the Panasonic DMR-E20, its performance was excellent. Picture quality was outstanding. The only negative comment at this time was the &quot;way over complicated switch actions required&quot; for different functions and the silly joy stick on the remote control. But soon, the switch actions became second nature and all was well. For awhile. When the unit was three months old, I discovered it would no longer play RAM discs I recorded on this unit. When I questioned Panasonic tech support on this, I never received a reply. Thinking it was a flaw with RAM discs, I switched to DVD-R discs. At five months, the unit would no longer record on those either. The unit just shuts off with no error code. Still have not receive a reply from Panasonic tech support. Last night, I ran a complaint report on this unit and discovered this is a common read failure with the DMR-E20. The unit is still under warranty and I'm sending it back for repair/replacement. I understand that DVD recorders are new and I expected some bugs with the new machines. What I didn't expect was the lack of support or answers from Panasonic. Due to this, I can not recommend the Panasonic DMR-E20 as a good buy. 2 stars, buy at your own risk.