ReplayTV RTV5040 40-Hour Digital Video Recorder
Extremely Unsatisfied - I just returned mine - Don't Bother
From the posted reviews, it seems like there are two outcomes for purchasers of the Replay TV.  Either it works perfectly out of the box - and the user is ecstatic, or it fails miserably.  No middle ground.  I'm one of the latter.<br />After spending two hours hooking it up (you will notice inconsistencies between the quick setup guide, the manual, and the onscreen instructions) and trying multiple alternatives for connecting, the picture quality was similar to watching something in sepia tone.  I tried the first of four calls to Customer Support (was on hold for two hours without an indication of wait time, until I was disconnected - presumably because support hours were over.  I tried twice more over the next two days (all prior to Christmas) and never could get through.  On Christmas night, after 1 1/2 hours of hold time, I did get a person - after another 1 1/2 hours of troubleshooting, including being put back on hold on a number of occasions, the resolution was to send it back.  (at my own expense, with a minimum 10 day turnaround time.  It was clear that this turn-around time would not impact the normal 30 day return policy for Amazon.)  At this point, I've decided I've invested far too much energy into a product (and company) which is not ready for the consumer market.  For the limited time that I had it working, I would echo other reviewers comments about difficulties in changing channels, lack of knowledgeable support, and most aggravating -- the 4 day window for activating the product.  If the product is not activitated within 4 days, not only does the channel guide features not work (which is understandable), but you will not be able to use the TV without disconnecting the device.  I should also point out that customer support does not reply to emails either.