Konka KD1800U1 DVD Player
Buyer Beware - Avoid the Konka DVD player!
My wife and I received a Konka DVD player through Amazon for our wedding and it has been a complete nightmare.  The first player we received had real trouble tracking CDs and DVD playback was heavily distorted.  As a new vendor from China, Konka has no established service outlets in the United States so there is nowhere you can take it for warranty service.  I wrote a letter to Amazon to see if they could be any help given their historic focus on the customer experience.  Amazon then sent me a series of cryptic responses (e.g. &quot;We received your e-mail and appreciate your comments.  Please let us know if there is anything we can do to help.&quot;) which were obviously generated by a computer.  No help.<br />Then one day we mysteriously received another Konka from Amazon (without having asked for one) and upon installing it discovered that it was completely defective and incapable of any playback.  <br />Unless you're a glutton for punishment I suggest you avoid the Konka DVD player and consider buying from a vendor with a legitimate service network.  By Murphy's law, if there are no easy ways to service the player, it will break.