Samsung HP-S4253 42-Inch Plasma HDTV
Samsunt HP-S4253
I purchased this plasma via Amazon after extensive research in store and by reading many reviews on-line.  The purchase and delivery process went smooth.  That's where my good comments stop and the problems began.  The TV had a great picture, awesome in fact, but there was an audible buzzing sound as soon as the TV was hooked up.  Time Warner came to my house 2x and gave their equipment a thumbs up.  In fact they brought their own plasma, high def TV and hooked it up without a problem.  This is when Samsung's \\"authorized\\" service people came into the picture.  After 2 trips to my house, they took the tv away for service, brought it back 11 days later, and it still buzzed.  I refused to accept delivery.  The service people are now trying to blame the wiring in my house or the cable equipment(again).  Samsung has to this point refused to give me an exchange or refund my money. Seven weeks after purchasing this product in good faith, all that I have to show for it are an increased cable bill (for high def) and a mounting plate on the wall where the tv should be.  I make these comments about service, because when you buy a product like this, the service is an important component; just as important as the product itself.