Toshiba 65H93 65-Inch Integrated HDTV Projection TV
Toshiba has the WORST technical support
From the time I took the TV out of the box, I have had nothing but a headache.  I called toshiba to let them know that I just took the unit out of the box and there are little black spots all over the screen.  They instantly directed me to a local \\"privately owned\\" service center who sent out a technician to look at it.  So far everything was going alright.  The technician found out that the black marks was just dust on the inner side of the screen.  The job was too big to dismantle the tv since it is 65 inches at my home so they had to arrange to pick it up to bring to the shop.  This wasn't that big of a deal till they got the TV.  Before they picked it up, the unit also began to turn itself off when it would like and would not respond to the remote or the buttons on the unit itself.  I would have to totally unplug the tv and then plug back in for it to work again.  So they picked it up and took it to their shop.  A month and a half later they finally return it.  Upon arrival I notice that the unit has quite a bit of physical damage to it.  The fabric grill covering the speakers was torn, the power button on the tv was missing, and there was a gash taken out of the frame on the front side of the TV.  The worst part of all was that there were still black marks on the screen and the tv has been powering itself down just like before they took it.  So not only did the service people beat up a brand new TV, but they also did NOT fix the problem that they had said was perfectly good now!!!  By this point, I was really angry.  I called Toshiba and they just directed me back to the service center who just wanted to try to fix the unit again.  This was absolutely ridiculous.  The TV is only 2 months old and I have only had it for about a week and a half, never in fully functional order.  I contacted Toshiba again telling them that I was totally unsatisfied with their service contractor and they would not do anything!!!!!!!   This was a brand new unit which is now looking like a beat up Television many years old.  Thank god I can still return the unit to the store where I purchased it.  I will never buy Toshiba again after this situation!!!!!!!  I have never been so unsatisfied with a company's custer dissatisfication.  I want everyone to know that Toshiba's warranty service is just \\"fix the unit\\", the replacement will never occur, even if the TV isn't even a DAY OLD!!!!