Philips DVDR75 Progressive-Scan DVD Player/Recorder
dissatisfied
Beware! Stay away from this piece of junk and all products from Philips, a company which not only makes junk it also does not support their products in any way and, in fact, goes out of their way to avoid servicing them after they break! For the first few months this machine worked fine. Then suddenly the timer stopped working, and it would record a few minutes of the program and then shut down. Trying to get through to them on the phone entailed long waits on hold, and foreign operators who could not speak English and were totally unknowledgeable. It was finally determined that my only recourse for repair was to carry it into a service center, which I did, only to be told they had seen many others with this problem and did not know how to repair it! Eventually, after many phone calls and repeated stalling and failure to return my calls, they told me to send it to them---at my cost, of course. After sitting on it for a month, they sent it back with no comment, and of course not only no repair but now with an added problem; it failed to recognize discs it had previoisly recorded! After many more attempts to contact them before the warranty ran out they stalled and stalled until it finally did run out. Then they told me to mail it back in again. So far it has been over a month and I have heard nothing and do not expect much. After reading the reviews, I find this is a common experience with Philips. It is a company with a famous name which does not care about its customers, makes a poor product, and feels no regrets for ripping off its customers. One might expect better treatment after having paid half a grand with them. I will never buy another Philips product and advise all others to do likewise.