Sony SVR-2000 Digital Video Recorder
put a surge protector on the phone line leading to the unit
and you may never have modem problems again.  I wrote a review of this unit in December 2001; I won't rehash all of those details here.  I write because our modem died again this past summer, right after a thunderstorm (just like it did last year).  The similarity of circumstances made me realize that the thunderstorms probably had produced a power surge on the phone line that was connected to our unit, knocking out the modem each time.  Now we have a surge protector [X] on the telephone line leading to our unit, and I have a feeling that our modem problems are a thing of the past.<BR> <BR>I am really surprised to read all of the negative reviews about SONY; while having the modem fail was annoying, each time it did, SONY fixed our unit for free (even the last time, when it was no longer under warranty).  Although owning this unit has not been hassle-free, SONY has been great about remedying any problems we have had with the unit, and we are always thrilled to have our unit back.  We love having Tivo.