Toshiba SD-V593 Progressive Scan DVD/VCR Combo with HDMI
Ha!  This Machine is Unreliable
After reading some of the reviews a few months I reluctantly purchased this machine because it had the features I wanted.  I was reluctant to buy because of the difficulty many reviewers on here expressed about set-up and getting a picture. <br /> <br />I had no problem setting it up and it used to work fine.  However we've had it a few months now and the machine does not recognize DVD disks.  I've read other online reviews today of Toshiba's other DVD products and it seems that their products give up after a few months. <br /> <br />I've always been a Sony guy and have bought MANY things over the years from them without any problems (as with any company I'm sure Sony does have some occaisonal defective products, but I personally have never come across any).  At any rate I can not recommend buying any Toshiba DVD products based on my  limited experience and what I've read. <br /> <br />I went to Toshiba's web site to see if they offered trouble shooting.  It seems logical to devote some space on the web site that lists the various error messages with suggested actions.  The web site does not have this.  I did look at the owner's manual, which does offer some trouble shooting, but it does not cover this particular error message.  Toshiba's customer support is open M-F, 10 am to 7 pm Eastern.  I'll call them when they're open.  Obviously customer support is another weak point of Toshiba.  I'm in California so I'd have to call between 7 am to 4 pm California time, and I'm either on my way to the office or already there.  So their hours of operation for most people in the Western US is inconvenient.   <br /> <br />To be fair I do not know Sony's customer support hours (or if they are better) but that's only because I've never had a problem with Sony or had a reason to call them.