ReplayTV RTV5040 40-Hour Digital Video Recorder
No Problems - Very Happy
I haven't had to call their customer support but I have had zero problems. Everything worked right out of the box. I am recieving my first tv show from someone on the other side of the country right now! The Ethernet port is the difference!<br />If you own a Macintosh because it's easier or you like to call tech support instead of figuring it our yourself your probably better off buying a TIVO. If you are a bit techy then the Replay is the only way to go.