ReplayTV RTV4516 Digital Video Recorder
Should be called "Repair TV"
I purchased my Replay 5080 in late December 2002.  Initial setup was a breeze.  However, the problems soon started.  I was unable to speak to any human in technical support until early Jan. 2003.  I think the entire company closed for the holidays. After speaking to multiple support reps, my machine worked for 2 more weeks. The next \\"glitch\\" was in the software.  They were aware of the problem, but did not have an answer.  I shipped the unit back (at MY expense) and received a refurbished unit within 10 days.  This unit worked for all of 3 weeks.  It froze and no support suggestions could get it running.  This time it took a week and multiple calls to get a supervisor to OK the return.  (At least they sent an airbill this time to pay for the return). I am still waiting for my 3rd unit.  This is their last chance.  I would not suggest buying Replay TV until they figure out how to make their units a little more reliable.I feel I know more about fixing this product than some of their tech support staff.