Toshiba 50H71 50-Inch HDTV-Ready Projection TV
Bad product with worse services
I purchased this product from Costco. It was borken the third days. I called two of their service centers to look at it. Both recommend  me to exchange for a new one. Since I have to pay the delivery (Costco doesn't delivery big item TV), I called Toshiba customer support and try to get the refund for the delivery. They just refused and their attitude was very bad. Since I got a defective product up front and I just want to exchange for the same product, it is fair to ask for refund for the delivery. Toshiba support doesn't want to even accommendate this. It is very bad customer relationship management and their attitude is just arrogant. I won't recommend this product based on my experience with both the product and its services.