GoVideo DV1030 DVD/VCR Combo
It's Fine Until It's Not
Granted I wasn't looking for top-of-the-line when I got this combo viewer, but I did want something that works.  It did, at first.  I actually got to watch three whole DVD's before it started skipping.  Then it just started saying there was no disk to read.  That, unfortunately happened about two weeks after the 90-day full warranty ended.  I've been exchanging emails with their customer service.  They sent me the packaged responses--which basically said to email a representative--three times before a (actually, two)representative(s) got back to me.  The first one suggested a lens cleaner.  A lens cleaner requires either an accessible lens or that the machine recognize a disk is there.  Since neither of those things is the case, I really have to wonder at the genius behind the response.  Simultaneously, another customer service representative answered saying I should call them to find out where to send the machine and that I would have to pay for labor and/or parts (and, of course, for the shipping), depending on where I was with the warranty.  That means I'll have to pay labor.  I'm just guessing, because, admittedly, I haven't made the call, yet, but my bet is the whole process would cost me more than the machine did in the first place.  This thing is a piece of garbage, and the way they treat their customers reflects the same devotion to quality.