Apex AD2600 Progressive-Scan DVD Player
Blonde Ambition
I could sum this DVD &quot;player&quot; in one word, but I think it deserves three.....<br />HORRIBLE HORRIBLE HORRIBLE!<br /> I would have gotten more and longer enjoyment out of setting my dollars on fire.  The player was bought as a gift for my dad... first time DVD owner.  He had problems with it the first month he had it, but was too embarassed to tell me.  He used it about 8 times and the DVD player stopped working.  It would spin any of the DVDs.  He finally told me a little over 3 months after he had it.  I then called APEX knowing it had a 1 year warranty.  HA!  I tried for 2 days to get through customer service.  All I received was a busy signal.  When I finally got through (on my dime), I was on hold for 2 hours!!  No wonder they don't have an 800 number with all the complaints they must receive.  <br />After finally getting through, I was told the year warranty was on PARTS only.  The labor wouldn't be included.  Neither would the shipping of the product.  So when all was said and done, I would be paying just as much to repair their faulty DVD player as I did to buy it initially!  Not to mention, customer service was very rude on the phone and offered no alternatives... just an &quot;oh well, what do you want me to do about it?&quot;  Uh, maybe stop selling merchandise that is crap.  Or at the least back up your equipment.  <br />Shame on you APEX.  I will never buy a product by this company again.  If I could have given a negative score to this product, I would. If I ever hear of a friend wanting to buy something from APEX, I will do everything in my power to steer them away from it.  Not only did you lose me as a current and future customer, you lost anyone I may talk to as well.