Philips 27PS55S 27" TV
Philips 27&quot; Color TV, why don't you work!??!
I recently purchased this philips TV, along with the 704 DVD player, with dreams of component video images running through my head. Three flights of stairs and a bit of back pain later, i was sorely disappointed to find out that the component video function was not working. (the rca jacks worked fine) I spent over an hour on the phone with customer service, who although very polite, told me nothing that wasn't already in the manual. they pretty much told me that they had no idea what was going on, and suggested i take it back and return the defective product.<br />I purchased this product (along with the DVD player) for its low price and high quality inputs. However, being faced with moving a large tv back to the store makes me wonder if my money would've been better spent on something more expensive that would have worked as promised, without the headaches (and backaches) that this TV has brought<br />On the plus side, customer service was very polite, the TV is very aesthetically pleasing, and has decent sound for the built-in speakers. the remote and the manual, however, leave something to be desired. Even the customer service representative i spoke to was confused by the manual's diagrams when he pulled it up on the computer...not a very encouraging sign at all.