Sony KDL-V40XBR1 BRAVIA 40" XBR(R) LCD Television
SONY SERVICE SUXS
Actually i bought this TV online at another site. 4 months later it's still sitting on my living room floor & has never worked from day one! Sony's treatment of me has been disgusting. They don't want to fork out for the expensive replacement part so keep the service contractors coming back & forth trying all sorts of things. Logical solution would be to tell the service guys \\"Hey try this, this, & this but if they don't work then here is the part to take with you to install so we don't have the customer waiting & inconvenienced.\\"But NOOOO, Sony don't give a damn about their customers. It's impossible to reach anyone at Sony apart from a telephonist at the customer service # & when you do get someone with authority they don't return your calls in a timely way & are inflexible, unhelpful & just plain unsympathetic or concerned with making customers happy. My advice? Don't buy Sony because if you have a problem with your appliance their service is almost nonexistent. Also don't buy any large appliance online. Buy it at a local store where you can easily return it if something goes wrong. Needless to say i will NEVER EVER buy Sony again!