Philips HDR212 TiVo 20 Hour Digital Video Recorder
When it works
I love the concept of the product.  It's great when it works.  Today, I'm sending it in because they say the hard drive needs to be replaced.  I don't know if I will send it in.  The exchange price is almost the cost of a new one.  Funny how it waited one month after the warrenty was up.  This one is really the fourth one that I've had.  The first three didn't work out of the box.  In order to get this one, I had a very patient Best Buy employee go through their stock until we found one that did work.  In the end, there was only one left on the shelf.