Toshiba SD2705 5-Disc DVD Player
Toshiba Compatibility Problems
The Toshiba SD2705 experienced audio delays when sending Dolby Digital code to my JVC 7010VBK receiver.  The picture was fine, but every time you paused, skipped a frame or pushed play, the audio would cut out for about 50 seconds.  I thought I configured something improperly and spent a great deal of time trying to resolve the problem on my own.  I brought both the DVD Player and Receiver to Circuit City (where I bought the receiver)where 5 home theatre sales associates and 2 hours later we still could not resolve the problem. The DVD player worked with other receivers and the receiver worked with other DVD players.  So I then went to Best Buy (where I bought the DVD player).  They told me that the Toshiba model has a problem with its digital optical and coaxial connections when connecting to certain receivers and I should call Toshiba.  Since I purchased the DVD player before the receiver, had it over 30 days and didn't get the extra warranty coverage with Best Buy, they were no longer interested in helping me.  I then contacted Toshiba by phone, waited 45 minutes to talk to someone who said they have never heard of the problem the Best Buy rep discussed with me.  In addition, the Toshiba representative was rude and somewhat condescending.  However, they did set me up for a warranty service call. I still have not resolved the problem but I think others should beware.  In my experience, the customer service at Toshiba and Best Buy is disgraceful and ineffective.  I will never buy another Toshiba product or shop at Best Buy.  Circuit City, however, were very helpful and very responsive and I definitely would recommend them to others.