Philips 25PS40S CE 25" TV (Silver)
not on trouble shooter list
I own a philips 27 inch television, model 27ps55ss, one day a few weeks ago while surfing with the remote the channel froze on screen and there was no sound. Nothing I did to change the situation helped. I changed the batteries, but nothing, I couldn't turn off the tv using the remote. I even was forced to get up out of my chair and tried to turn off the tv manually. Still nothing worked, until I pulled the cord from the wall and started all over again.It worked fine for a few hours then the same problem happened again. I called philips 800 number and no one there ever heard of such a problem(lucky me). THANK GOD FOR COSTCO, NO QUESTIONS ASKED THEY REFUNDED MY MONEY AND I PURCHASED AGAIN THE SAME MODEL.(2 days later) so far so good. RAUL