Sony KV-32FS320 32-Inch FD Trinitron WEGA Flat-Screen TV
Bad experience!
I purchased this Sony KV-32FS320 TV from Circuit city on 16th September and they delivered it next day and we were very happy to find the excellent picture quality, the Memory Stick Media slot lets you display photos etc.   <br /> <br />Our happiness has not lasted long, on 26th October (within 40 days after purchasing) the TV stopped working automatically and there is no sound and picture. We called Sony service and talked about the problem. To our great surprise they declined to send their service team to in-home service as they said they dont have in-home serive in our area eventhough we are eligible for in-home service(Concord, NH !). They asked me to contact their authroised dealer some 30 miles away. It was great pain to get them online as their phones were always busy! After making my case with the serivce centere, there was no response from them for many days. Calling Sony Customer service many times yeild no result as they asked same question again and again and nobdoy there know how to solve my problem ! IF you are expecting 'Sony Standard' in their Customer serivce, then dont buy any Sony stuff anymore. I am one of the loyal customer for Sony products many years as most my electronic items are Sony. I am so disappointed with the performance of Sony now. I dont know what to do with my TV now !! <br /> <br />