Pioneer DV-626D DVD Player
Major Disappointment
I bought a Pioneer DV626D based on the high praise I have read about the machine.  I have to say that during it's short life I was pleased with the performance, however, after about ten hours of use it decided to no longer open the disc drawer - which makes the product pretty much useless.  This wasn't the end of my disappointment, though.  The Pioneer authorized service provider insisted that I get proof of warranty from Pioneer before they could do anything for me.  Pioneer's Customer Service (800-421-1404) told me they don't warrant a product not purchased from an authorized dealer and that my claim for service was subject to investigation.  I was also told that it was MY obligation to determine if a dealer selling a Pioneer product was authorized by Pioneer to do so.  These terms and conditions are on the warranty card (although not in their advertising) so one effectively has to purchase the product, open the box and read the card to learn this bit of wisdom.  I have many higher priced consumer products that don't have this kind of anti-consumer restriction as part of their warranties.  It appears to me (my opinion only) Pioneer is more concerned about WHO you buy from than IF you buy their products.  Pioneer did ultimately approve the service but, given the reliability and approval process, I have now removed Pioneer products from my list for future consideration.