Panasonic PV-D4754S Progressive Scan DVD / VCR Combo , Silver
Think Twice
This unit worked for one day before it konked out. While it was easy to set up and gave excellent pictures, when I went to turn it on the second day, the power wouldn't come on.  To make matters worse, the warranty info states you must ship Panasonic's Texas Service Center at your expense if you are going to get it fixed. Then to add more insult to injury, they say that if they choose not to repair your new unit, they will ship you a refurbished unit and now a new one. Using this equipment for 90 minutes only to have the unit fail is unacceptable.  A new unit should be sent to replace this one -  not a refurbished unit. This is a very poor warranty and exeedingly poor customer service. <br />I'm going to contact their customer service unit to see if I can get this serviced loaclly, but this poor level of quality control is unacceptable. If I wish to return the unit to the shipping company, I am out the original shipping charges, plus the additional shipping costs to get it back to them.<br />Check out all of the warranty and return policies before you purchase.<br />Follow-up. July 2nd. I was able to contact J&amp;R Music Customer Service. They were friendly and quite helpful. I am in the process of exchanging the broken unit for a new one.  Hopefully the second one will work.