Sony DVPCX995V 400-Disc DVD Mega Changer/Player (2009 Model)
Memory Loss
We recently purchased 2 of these units as we have over 500 DVDs. As you can imagine this took us almost 3 days to load. We noticed at first that when we would power up the #1 slot in both machines would be blank. We'd put the info back in and it would come up blank again next time. Yesterday we powered up one of the machines and it hung up in folder loading mode. When we finally got it turned off and powered back up again (which took hitting the power button on the machine itself) we were missing the first 7 titles. My husband tried talking to Sony today and they're saying they've never heard of this problem. Ironic because we heard the same thing that other reviewers are saying from them, that we would have to send the unit to Texas. Thinking of unloading all of those DVD's again, putting them back in the boxes and reloading all of them horrifies me. I would like to know if there are any reviewers out there that have actually sent the unit in, had it fixed and got it back with no flaws! I also wonder if it might just be a certain batch of these units that have this problem, however, I do not want somebody else's problem, i.e. refurbished unit in place of my new one in the event that Sony would even consider changing it out for me. I am very upset and disappointed about this whole thing. Now I am just waiting for the day that the whole menu disappears like so many others on here have had happen. Sony, you used to be great. What happened to you?