Sony SVR-2000 Digital Video Recorder
Tivo Great /Sony service not so
I finally splurged on a Tivo with a $100 rebate as bait. I had a totally blissful one month with Tivo. Then suddenly the sound didn't work. Then sound off and on and full of static when on. I spent quite a while on the phone with tech support and they had me go through every possible connection and then the ultimate clear and reset the unit losing everything I recorded.<BR>Finally the sony agent agreed my unit was defective. Now comes the really hard part. You can't just take it back to the store you bought it from you have to mail it back to Sony as Sony has closed all the service centers in my area.<BR>I am waiting and hoping to have it back soon.