Philips 42PF9730A 42-Inch Ambilight Widescreen LCD HDTV
Stay away from this and other Philips products
I have had this television since February 2006 and it has been a total disaster. I have the 42 inch but the 37 inch has the same parts so this review applies to that set as well. When I brought the set home I hooked everything up immediately. I wanted to have my cable box, DVD player, Xbox 360, PS2, and Sega Dreamcast all hooked up before I powered the set on...bad idea. After an hour of dealing with tangled wires I hit the power button on the TV...and nothing happens. The set was dead on arrival. The retailer refused to take it back and I was forced to deal with the \\"authorized service centers.\\"<br /><br />To make a long story short, it is nine months later, the set still does not work properly (but at least after a total replacement of the power supply it will turn on), and Philips refuses to take the set back because only one of my four trips to the authorized service center was considered a \\"major repair.\\" The following are the problems I have had with this set:<br /><br />1. No power<br /><br />2. Loose connection of HDMI wires (internal, not the plug on the outside)<br /><br />3. Blown out speaker<br /><br />4. Mysteriously loses signal and goes into \\"sleep mode\\"<br /><br />The worst part about it is the authorized servicers in the New York City area are totally unreliable. It takes weeks for them to get parts, they don't answer their phones, one servicer made an appointment (which I took a day off of work for) and never showed up, and servicers will frequently respond to complaints by saying \\"We will call you back\\" (they never do).<br /><br />This set is a complete mess. I will never buy another Philips product again. Stay away from this set and everything else that this manufacturer makes.