Apex AD-1600 DVD Player
Makes a great door stop, no wait, it can't even do that!
Picked this unit up at Best Buy here in Canada about six months ago as a spare DVD player in the family room. This unit may have played a total of ten DVD's before the only thing it could display was &quot;NO DISC&quot;. I thought no big deal take it back for repair /replace @ Best Buy. They informed me to call Apex, day 1 sat on hold for 30 min before gave up so I sent an email to customer service, day 2 no response to e-mail, day 3 no response to e-mail, day 4 no response to e-mail so I called back and only waited 20 min this time before an Apex support tech in formed me of the following:<br />They will repair the unit for $39.95US (about $60 CAN)<BR>But you must ship it to them in Ontario California?????<BR>So you would be looking at $30US return (about $45 CAN)<br />Quick math that is $105 CAN to repair a unit that cost $89.99 CAN? <br />****APEX IS TO BE AVOIDED **** Next time I will spend the extra $20 to get a reputable name brand unit.<br />Very disappointed in both APEX and Best Buy for offering this garbage to the public.