Apex GB-5108 51-Inch Projection TV
Good Value if the TV worked as designed
Buyer beware if you intend to purchase.<br />Why? Simply...some problems with the TV I purchased.<br />1. The Clock failed to keep correct time, therefore the 'Timer' functional was useless.<BR>2. The factory setting for the Convergence was way off, and therefore it requires the owner to converge the RGB lines. Not a big task, just time consuming. Nevertheless, once converged, excellent Picture quality and from DVD very nice. When I placed the TV in Standby mode for 1 - 2 hours, all the user settings were lost. So back to converging the screen again and again and again and storing the data/info but it constantly failed to keep the settings. My eyes were burnt from looking at the grid pattern. BTW the right side of the screen was next to impossible to converge had to suffer color distortion at the edge. I contacted the retailer and told them I had problems and they suggested that I contact the local 'service dealer'. I tried numerous times, but Apex customer support's phone line was always busy and could never get through. Apex's website was no help either in find the local service dealer contact info. Beginning to spot a trend here --- my opinion 'poor customer service'. In the end the retailer got the information for me. I contacted the local technicians to they had to order parts after consulting with Apex in CA. This took serveral days.  After a week of waiting (definetly not 'over nighted') the technicans installed the parts, but it didn't resolve the problems! The technician confirmed with me that they had been in touch with Apex technical support and they were doing what was suggested. So, back to the drawing board, and back to Apex Tech. Support, the local service dealer had to take my TV into the shop. 2 weeks later, still no TV in my house, more parts (Again not 'over nighted')and technicians tell that the clock now runs fast +3 minutes gain in a 1.5 hour period. I guess it's better than a loss of time?  Not!<BR>The technican didn't confirm or deny with anycertainy wether or the convergence is fixed. I got to test that out myself I suppose.<br />At the beginning of the problems I emailed Apex but it appears that the email was never received. Oh well.<br />Bottom line. The picture is great if your TV runs OK. Maybe I am the unfortunate one out of a thousand, or ten, or five --- whose's to know. <br />Advice, really check out the TV before buying. I rated the TV low because of the poor service I received. I always beieve problem can be resolved in a timely manner, but not apparently so in this case.<br />So I plan to return the TV to the retailer and tell him not to carry such promblematic TV which should help avoid customer frustrations in the future for them.<br />Live and learn eh? Hope you do better than I did.