ReplayTV RTV5516 160-Hour Digital Video Recorder
Support is horrible product does not work as advertised
I am a networking professional.  This box has serious issues with performance over a network.  The technical support staff is the worst I have ever had the displeasure of contacting.  <br />I was pretty committed to trying to make this unit work as advertised, so much so that I contacted the VP of IT at sonic blue.  He farmed my call out to an employee working out of his home in Oregon.<br />Regardless, the tech from Oregon could not provide solutions.  I hope the president reads this review; though I doubt he will care, judging by the plethora of negative reviews here.  Advice to new parent company, clean house and install Six Sigma.