• CHECKING REFERENCES: Zeigler Automotive Group in Kalamazoo, Mich., has struck recruiting gold by establishing relationships with college professors and coaches who refer some of their best students for internships.
  • A HUGE AHOY!: It's anchors aweigh for three Kia dealerships in Florida that build repeat business by giving sales-event customers a free cruise aboard a luxury liner.
  • SALES UPHEAVAL: Priority 1 Automotive Group in Towson, Md., implemented a negotiation-free sales model at two stores and paired it with a new digital storefront.
  • 2-SHIFT BODY SHOP: When the body shop at Bill Brown Ford in Livonia, Mich., was squeezed for space during an extensive renovation, a 2-shift schedule — painting vehicles overnight and doing other work during the day — ensured vehicles could be repaired in a timely manner.
  • VIRTUOUS CYCLE: Mitchell Auto Group in Connecticut earned recognition from the League of American Bicyclists after turning over part of its property for a bicycle path used by customers and employees, and supporting the development of a broader trail network.