Comments on: When Home Content Breaks

By: Phoenix

Phoenix — Mon, 05 Aug 2013 20:18:54 +0000

Thank You Joe,
for that explanation and your time in commenting, it is appreciated.

By: Joe Dale

Joe Dale — Mon, 05 Aug 2013 13:03:28 +0000

The biggest issue here is that in Home you have an opportunity of a week, two at the most to actually sell products. After that the next new thing comes along and your awesome, amazing new items don’t get a look in.

Home is about being the first to have something primarily and if an item is old then there’s no point in purchasing it.

I like to think we at nDreams make quality products. Don’t get me wrong at times there are things that get missed or react differently in the live environment but we try as hard as possible internally to QA our products before they are submitted through to Sony for their QA tests.

When it comes to fixing items that are broken, the biggest issue comes with the cost of the fix vs the amount of money the project has made or not. We aren’t all about making as much money as we can from every product but we need to make sure we aren’t losing money on products. We know that if we spend a few days fixing a product then the cost of just fixing the product will rarely be made back.

I would love everything to be perfect and it’s what we will always aim to work towards.

By: Gary160974

Gary160974 — Sat, 03 Aug 2013 21:43:27 +0000

I wouldn’t blame a developer for doing what sells. Id blame the people that bought it

By: John C. Ardussi

John C. Ardussi — Fri, 02 Aug 2013 16:43:10 +0000

As a developer I do not want you to buy my items to support the cause. If we are not creating items that you will use, I would rather you save your money. I also recommend people not spend money on things that crash. It only sends the message that broken is okay.

I know all developers do not agree, but they are likely not fixing broken items or trying as hard as we are not to ever sell anything broken.

Reward quality and developers will make more quality items.

The problem is the buying public is not currently intelligent as a whole. There is a crowd mentality. The crowd does not do what is in its own best interest.

But if individuals behave smartly, slowly the crowd will turn.

By: Gary160974

Gary160974 — Fri, 02 Aug 2013 09:34:11 +0000

Most of the items in X7 are released fully in other regions at the same time and only means NA region waits a week longer for them. Part of the issue is the culture of home, too many users booty kiss or attack developers so no one really knows if they have done right or wrong. A space or item can also be dreadful but can sell because it offers rewards or exclusivity. If you put in to real life situations it’s like eating a cereal that tastes like vomit to get the free toy out of the box. I don’t walk into my local shop and booty kiss or attack them, if they are rubbish I don’t use them again if they do the job I expect I do. Problem is if we vote with our wallets then home ceases to be profitable so if we dont buy vomit flakes for breakfast, there is no breakfast. You can tweet most developers with issues and they will try and sort, peakvox were the only ones I know of that had trouble replying. But if the quality is poor until we get away from the over positive or over negative bias it will never be resolved

By: Burbie52

Burbie52 — Thu, 01 Aug 2013 10:24:04 +0000

If you think about it x7 is a sort of soft sell area for many of the new products in Home. You can’t access the store there without having bought certain things and that eliminates a lot of people right off the bat. Not all things make it there of course, but I guess it serves a purpose.
We do need an easier way to communicate problems than going to the forum support though. Most beta have just a forum as we do though. Home users just need to start using ours more judiciously than we do. The problem here is that some users don’t own a computer or know how to use the browsers in their PS3 properly. They don’t see it as a computer itself, though it is.
Nice read Phoenix.

By: KrazyFace

KrazyFace — Thu, 01 Aug 2013 07:30:53 +0000

Looking in from the outside of Home seems to generate a lot of hatred and venom from other gamers, but think about the “consensus” of gamers on Home for a second. Most if them have never even tried the service, and some who did, did so for all of 20mins.

When the developers of Blops slowed down the rate-of-fire for some of the guns the reaction from a lot of “gamers” was an embarrassing one; childish screams of “how dare you”, threads of mindless complaining, some even felt it was necessary to send death threats to the devs via Twitter. And THAT’S the mentality of the majority we’re dealing with here -- immature and spoiled.

So sure, look at the response of the majority to Home as a dev and you’d be forgiven for thinking it wouldn’t be worth it. But really, that “response of the majority” is only a few (very loud) spoiled voices; voices that have no experience of what they’re shouting about.

I absolutely agree there should be better feedback available in Home, if anything I’d like someone to shrink the active slots on a load of stuff I already have! But to be able to give comprehensive feedback on more recent items and spaces would (maybe) benefit all users.