Comments on: One-Minute Rant

By: FEMAELSTROM

FEMAELSTROM — Tue, 14 Aug 2012 16:55:42 +0000

Hey D! I am so sorry. That is such a pain. I know. I love the fine art of deco, and I have hit those problems. At first I thought it was strictly Granzella, as that was the only place I got that message at, but I too got that warning at the Blueptrint home and I had just finished an absolutey perfect spaceship layout. I agree, this is too big a glitch to simply ignore. When I thought that it was Granzella alone, I refused to buy any new Granzella items, but with the Blueprint going buggy, it tells all of us that there is something that Sony has to do. I too equate it to selling defective products, and yes: the developers have to do a lot more QA testing, a lot more. This is actually to the point of not wanting to buy new homes, because I too was so excited about Blueprint and that came to us pretty buggy out of the box was so dissapointing. I don’t worry about my back popping out the backs of my chairs, my view is let me get the chair in the home and I will be grateful. I don’t think it’s foolish to believe in the notion that someone cares about the Home users, now let’s see Sony prove you right or wrong. Good article D, and frankly now I’m sparked. This is something that needed to be said and with a loud voice that we Homebodies don’t think this is fair and we need to have better product deliver if it’s going to cost us real money. Now FEMA mad! Thanks again D for the great read.

By: Dlyrius

Dlyrius — Thu, 09 Aug 2012 16:16:17 +0000

All too true, but I still have to believe (foolish as it may be) that someone out there cares about the Home users.

By: Gary160974

Gary160974 — Wed, 08 Aug 2012 06:23:35 +0000

thats where the problem lies how many of these 27 million accounts are duplicates made by users, how many dont use ps3 anymore because of previous issues, and the real question how many of those use home, and how many of those that use home actually pay for stuff and dont go around just collecting freebies.

Second Life had 21 million registered accounts at the end of 2010 but the most users that were on second life at one time was 88’000 and on average there are 40’000 users online .
IMVU has more registered accounts something like 40 to 50 million but those figures last time I looked were unclear, still only averages 75,000 regular users per day.
i know ive picked on two applications that are completely social, but when second life and IMVU can only keep 3 percent of its users online regularly. And it seems looking at Home blogs and fan sites we are quick to complain and say this is rubbish, Im not sure theres enough regular Homes users to create a roar. If it was a super great money maker i think problems would be solved a lot quicker. it takes money but how much versus other PSN activities who knows ? and does this put Home users lower than example DC online users because of the revenue and created and it has a pay to play format

By: Dlyrius

Dlyrius — Wed, 08 Aug 2012 02:54:20 +0000

Well, I am going to guess that with 27 million registered accounts, there is a good percentage of those facing these same issues with their purchases. What starts as one small voice could grow into a roar pretty quickly if folks just took action instead of writing it off because it was “only a dollar”.

By: Dlyrius

Dlyrius — Wed, 08 Aug 2012 02:51:13 +0000

Yes, the waterfall is gorgeous, and its extremely frustrating that the game does not work. For the brief period is was functioning, I was having a ball in a fishing competition with one of my friends. It was a non stop barrage of guess what I caught messages back and forth. Too bad that joy was spoiled when we both returned one day to find everything we had diligently worked for gone.

By: Dlyrius

Dlyrius — Wed, 08 Aug 2012 02:48:26 +0000

Yes, that reminds me of the firebowl I got. It is about the size of a salad bowl, and if you put it on a floor somewhere, it wouldn’t be seen. Thats why I am so happy to have a large circle of friends. Between us all, we have almost everything for sale on home and anyone is willing to show you prior to purchase what you will get

By: Gary160974

Gary160974 — Tue, 07 Aug 2012 13:29:26 +0000

Good article,

Thing is its all about money, if there was a problem on a top game, it would be fixed ASAP because the revenue loss would be great, either in purchases at that point or losing users next time they change they console. Home is different, either because we suffer and say nothing or even if we shouted our collective voices are not loud enough. a top level game will have a million unique users on ps3 in no time at all, it took aurora a year to get a million unique users and thats with users that have multiple accounts ( which is less lightly on games as having multi region accounts means little in gaming terms). Makes me wonder how far down the food chain we as home users actually are

By: MsLiZa

MsLiZa — Tue, 07 Aug 2012 12:44:46 +0000

Bug in your nether regions? Ewww. Not sure the the Sony Support Forums can help with that problem.

My Tropical Escape space has the decorating issue. I wasn’t aware that it was widespread.

By: Burbie52

Burbie52 — Tue, 07 Aug 2012 10:19:33 +0000

I too own the Waterfall and can’t fish there at all. It was the first space I ever bought and I love it, but after furnishing it I now rarely go back because the game is broken and has been forever, and they took all of my huge fish I had caught away and I can’t replace them. I do wish they would fix this.
I guess I have been lucky when it comes to the rest of what you are dealing with in personal spaces as I haven’t had these issues at all. If they can’t fix them for you they should give you back your money I think, though there is a no money back disclaimer when you purchase something, I have found that Sony will do this under certain circumstances, especially if you never received the product you paid for. I would hope that not being able to use the space you bought would fall under that category, though the BluePrint is one I would fight for keeping. Good article and about time this was brought to light.

By: KrazyFace

KrazyFace — Tue, 07 Aug 2012 07:32:42 +0000

It’s maybe not the same thing here but, I once bought a “fireplace” from MyDeco and was so shocked when I first pulled it out to use in my space; it was the size of a matchbox!

I’m not kidding, it LOOKED pretty big in the store. It’s a circular marble type stone effect with a metal grate for the fire in the centre -- incase anyone’s thinking of buying it. DONT! lol

To this day, I’ve no idea if it’s supposed to be that size, since I just did the British thing and instead of actually complaining, I just went “meh” and never bought anything from them ever again. : P

By: Dlyrius

Dlyrius — Tue, 07 Aug 2012 02:41:30 +0000

I hope so too

By: Dlyrius

Dlyrius — Tue, 07 Aug 2012 02:41:09 +0000

Very welcome, I just couldn’t remain silent any more. This has been a bug in my nether regions for some time and having a huge customer service background, I just felt the need to say something.

By: Dlyrius

Dlyrius — Tue, 07 Aug 2012 02:38:46 +0000

I think you just did, and I to hate that. It looks so stupid to have half of your body disappear while you are speaking with someone.

By: riffraffse7en

riffraffse7en — Tue, 07 Aug 2012 01:21:29 +0000

Hey D, Great article. I would just be happy if they fixed the damn glitch in the chairs. I cannot sit in a chair while talking with someone without going through the back. I hate that. Here I am pontificating with my friends and trying to act all cool and meanwhile my av is bouncing through the back of my chair. Badly played Sony that this glitch has not long ago been fixed. That is my one complaint. Thank you for listening to be vent.

PS D, would you write an article about the chair glitch thing too?

By: Chicagotops

Chicagotops — Tue, 07 Aug 2012 01:14:47 +0000

I tell ya, these things do get to you. And the frustration that ensues just makes me want to destroy and toss my controller.. And sometimes even throw something at my tv. But u pause and breath and say.. It’ll be alright. But then again u realise just how much U wasted and your frustration pops back. I am an impulsive buyer. If I see something I like even without ever seeing it, I’ll go ahead and buy it. And I have run across my own broken toys. Thankfully never any personal spaces or have had that nasty bug show it’s ugly face. A face I know I’ll be frightened to see. As you said D, it takes patience to deal with these issues and a calm manner and tone when dealing with customer service reps. All these are more than valid reasons to get back your money. And darn straight as a consumer I refuse to put up with it.
Alot of things are misleading in the store. And the taking of our dollar seems to be their
only concern. I admit, I have a nasty habit of spending, but not carelessly I’ve learned. (though I do) And yes also to inform others of bogus items. It’s time as consumers that we really get what we deserve. Enough of these restrictions and bogus products. I love home. But when I purchase things and they don’t work, I feel like a such a fool. And that is not a good experience for any consumer.
Thanks D. U know my biggest rant is the items limit. All This has got to start changing. And soon.
Hope your rant gets heard! And hope these developers start taking action ASAP on all these faulty products. Along with all these restrictions we all share In home.
And I don’t think I’ll ever be an Xbox guy.

By: keara22hi

keara22hi — Mon, 06 Aug 2012 20:02:40 +0000

Thank you, Dlyrius. It was about time someone mentioned the genormus purple elephant in the room -- the one we all keep tiptoeing around. I think the most frustrating aspect is the lack of information. If there is something that is impossible to fix, just tell us! We can live with that.

And thank you, editors, for having the guts to publish this. Here’s the constructive suggestion: just level with us. If something cannot be fixed, tell us. We are reasonable people -- we don’t expect perfection. But we do expect timely answers.