Privacy Policy


Thank you for reviewing the Privacy Policy of, an online community website (the “Site"), where you have the power to share and receive information, to get informed and stay connected with other persons, including families of children with special needs, therapists, care providers and professionals (the "Blossomviller"). This Privacy Policy applies to all Blossomville brands, products and services that do not have a separate privacy policy, which we collectively call “the Services”.


We understand that users of the Services may provide personal information relating to health conditions, demographics, and contact information. This Statement informs you of our practices with respect to the online collection, use, and disclosure of personal information by means of the Services. We reserve the right to change, modify, add, or remove provisions of this Privacy Policy. Please refer back to this Privacy Policy regularly because your use of this Site signifies that you agree to be bound by this Privacy Policy, as might be amended from time to time.


1.    What Kinds of Information About You Do We Collect?


Depending on which Services you use, we might collect different information from or about you.


Things you do and information you provide


You may view some content on this Site without providing any personal information. For example, you may review therapy lists, search for therapists and other service providers, read reviews, blogs and forum discussions posted by registered users of the Site. However, you must register in order to create a profile, suggest a therapy, review a therapist, post a blog, submit topics for discussion, or communicate with others via the Services. At the registration page, you are asked to provide a functioning e-mail address at which we may contact you. Upon registration, you become a Blossomviller.


You are also given an opportunity to create an online profile by providing personal information about yourself and/or your child, for example, your name, your location, your gender, your child’s date of birth, your child’s diagnosis, etc. In addition, it is possible for you to provide personal information about yourself, when you post content on the Services or communicate with other Blossomvillers.


We may also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.


Things others do and information they provide


We also collect content and information that other people provide when they use our Services, including information about you, such as when they write a review about you (if you are a therapist or service provider), share a photo of you, send a message to you or provide your contact information in the discussion forum, etc.


Information about payments


If you use our Services for purchases or financial transactions (like when you subscribe to one of our professional membership packages, make a purchase, or make a donation), we collect information about the purchase or transaction. This may include your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details.


Information from third-party account login


We collect your email address when you log into our website using third-party accounts (like Facebook Log In or Google+ Log In).


2.    What We Do With Your Personal Information


We use personal information that you provide to us in several ways to help us provide, develop and improve our Services.


Communicate with you


We use it to confirm your Membership, to understand better who is visiting our Site and using our Services. We also use your information to respond to you when you contact us.

We may use your information to communicate with you about our Services, policies and terms. We may also send you marketing communications to present content, including advertising from third parties with whom we have a business relationship, which might suit your interests.


Provide, develop and improve Services


We are able to provide and improve our Services and make suggestions for you by using this information to understand how you use and interact with our Services, the people you’re connected to and the things you are interested in on our website. 

We may conduct surveys, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.


Promote safety and security


We also use the information we have to help verify accounts and activity, and to promote safety and security of our Site and Services, such as by investigating suspicious activity or violations of our terms or policies.


We use cookies and similar technologies to provide and support our Services and each of the uses outlined and described in this policy. Some cookies reside on your computer persistently and help our website to recognize your computer's browser as a previous visitor. We also use "session cookies" which expire when you close your browser and do not retain any information about you after they expire. This information allows us to customize delivery of information. For example, our site may use cookies to save and remember registration information or preferences that you may have set while browsing the site, to ensure you don't see the same ad content repeatedly, and to deliver content specific to your interests.

We may use your IP address to administer the Service, to help identify problems with our server, to analyze trends, to track your webpage movements, to help identify you, and to gather broad demographic information for aggregate use.


3.    How is this Information Shared


As members of the online community, people use our Services to create content, share content and connect with others.


People you share and communicate with


When you create your profile, it becomes visible to all users of the Services and your profile may be found by users of the Services using the Service's search features. You can control how your profile and the data it contains are shared using the privacy settings available to you in the account section of the Site.


Public information is any information you share with a public audience, as well as information in your public profile, or content you share on a blog / public post page or discussion forum. Public information is available to anyone on or off our Services and can be seen or accessed through online search engines, APIs, and offline media, such as on TV. 

In some cases, people you share and communicate with may download or re-share this content with others on and off our Services. When you review a therapist or comment on another person’s post, your comment as well as your user name / user ID will also be public.


Sharing With Third-Party Entities or Individuals


We may share personal information with entities that are not part of the Blossomville family on an aggregate or other basis that does not disclose your identity or contain individually identifiable personal information.


We may disclose personal information to appropriate persons in circumstances where we have a good faith belief that a user is likely to cause bodily harm to him or herself or others.

We may share your email address and profile information with the organizations that sponsor certain events that you participate. We may also transfer information to vendors, service providers, and other partners who support our business, such as providing technical infrastructure services, analyzing how our Services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting research and surveys. These partners must adhere to strict confidentiality obligations in a way that is consistent with this Privacy Policy and the agreements we enter into with them.


New owner


If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.  If that happens and you do not wish the personal information you provide to be subject to this possibility, you should deactivate your membership by notifying and including "DEACTIVATE" in the subject line.


Otherwise, we do not share, sell, or otherwise disclose personal information that is individually identifiable (including your e-mail address or your personal information) to any other company that we do not control without your prior consent, except as required by law (see Legal Process, below). For example, we do not rent our Member list to other companies. We may, however, provide other companies with aggregated data about our Members that does not contain contact or other individually identifiable personal information. However, it is possible that by posting a message on the Service or communicating with other Members, you may disclose your own personal information.


4.    What Choices do You Have?


You are not required to provide any personal information in order to view information that appears on this Site. However, in order to post content or see profiles of or communicate with other Blossomvillers, you must register. When you register, you must provide your personal email address on the registration page. After you have registered, you will have the opportunity to provide additional personal information and to create a personal profile, including a profile picture. Whether you provide this additional personal information is entirely your option, although it may affect your full enjoyment of the Services.


We do not disclose individually identifiable information about you to third parties without your prior consent. For example, we might contact you to advise you that a pharmaceutical company is planning a clinical trial and to see if you would be interested in learning more information. If you consent, we would arrange for the company to contact you; however, if you did not consent, we would not provide information about you to that company.


You may access and change personal information on your profile at any time by accessing your password-protected registered user information.


You acknowledge and are aware that personally identifiable information that you have shared with other users of the Site through one of the communication channels on the Site generally cannot be removed by you.


We store data for as long as it is necessary to provide Services to you and others. You can deactivate your account at any time. When you deactivate your account, we will no longer use or disclose any personal information that you provide through this Site as disclosed in this Privacy Policy. You can notify and include “DEACTIVATE” in the subject line. Please keep in mind that information that others have shared about you is not part of your account and will not be affected when you deactivate your account.


5.    Children's Personal Information


We understand that young people need special safeguards and privacy protection. We realize that they may not understand all the provisions of our Policy or be able to make thoughtful decisions about the choices that are made available to our adult users.


Consistent with the Children’s Online Privacy Protection Act, we prohibit registration by children under the age of 13 for the Site.  No one under 13 may provide any personally identifiable information to Blossomville or on the Site. We do not knowingly collect or solicit personally identifiable information of children under 13.  If you are under 13, please do not attempt to register on the Site or send any information about yourself to Blossomville.  You agree to abide by these restrictions, and not to help anyone avoid these restrictions.  If Blossomville learns that we have collected personally identifiable information from a child under the age of 13 without parental consent verification, we will delete the information as soon as possible.  If you believe that we have any personally identifiable information from or about a child under the age of 13, please contact us at


6.    How Do We Protect Information Collected About You?


We have put in place certain security measures to safeguard personal and other information collected through this Site.  However the storage and communication of Collected Information can never be completely secure. Hence we do not guarantee that information you transmit or supply to us, or any communications conducted on or through the Site, is or will be totally secure. If you become aware of any breach of Site security or this Privacy Policy, please notify us immediately at


7.    Interactive Areas


This Site may make available interactive areas such as discussion forums, blogs, groups to allow users to post commentary and other shared information, which are intended to enhance user experience and build a healthy community around the Services available through the Site. Please acknowledge that any personal or other information that you disclose about yourself and/or third parties in these areas becomes public information which can be accessed, collected and used by third parties other than Blossomville. You should exercise caution when deciding to disclose your personal information in such interactive areas. Blossomville is not liable for information posted in interactive areas of the Site.


8.    Advertising


Blossomville may use advertising to promote the Site elsewhere on the Internet, and in other places. In some cases we use technologies to track and understand what happens after someone sees, or clicks on, an advertisement for Blossomville. We use these technologies to measure the effectiveness of our advertising. In particular, we use the conversion tracking feature of Google AdWords to measure the effectiveness of AdWords advertisements in bringing new members to Blossomville.


We may also allow another company to serve advertisements on our Site. That company may set cookies or web beacons or use other technologies that allow the ad server to recognize your computer each time they send you an online advertisement. We will not share any individually identifiable personal information that you provide to us with such advertising company, and it will not have access to your personal profile. However, it is possible that such advertising company may, through your use of this Site and other Websites, develop its own separate profile of you. This Privacy Policy covers the use of cookies and tracking technologies by Blossomville and does not cover the use of cookies or other tracking technologies by any advertisers.  Any information collected or stored by the advertiser or the cookies is subject to the terms and policies of that company.


9.    Legal Process


You should be aware that Blossomvilel may be required to disclose your personal information to the government or other entities in connection with a legal process, such as in response to a valid subpoena, court order in judicial or regulatory proceedings, or pursuant to a valid law enforcement investigative demand.


10.  We may change this Policy


From time to time, we may change our privacy practices, and this Privacy Policy, because of changes in relevant and applicable legal or regulatory requirements, our business practices, or in our attempts to better serve your needs and those of our other customers.  We will try to notify you of any such changes, and a revised policy will be posted on this Site.  We encourage you to regularly review the current version of this Privacy Policy on the Site.


11.  Location of this Site


This Site is operated in Ontario, Canada. We may in our effort to provide the Site and store collected information in Canada, however, we may transfer it to, and store it within, other countries.


Those who access or use the Site from jurisdictions outside Ontario, Canada do so at their own choice and risk and are solely responsible for compliance with local law. If you are not a resident of Canada, you acknowledge and agree that we may collect and use your personal information outside your home jurisdiction, and that we may store your personal information in Canada or elsewhere. Please note that the level of legal protection provided in Canada or other non-European countries from which you may access our Site may not be as stringent as that under European Union privacy standards or the privacy laws of some other countries, possibly including your home jurisdiction.


12.  How to Contact Blossomville for Questions?


If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can contact us by email:, or send a postal mail to: Blossomville, 7725 Birchmount Rd., Unit 17, Markham, ON, L3R 9X3 Canada


Date of Last Revision: June. 6, 2016.