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Bestbuy.com offers consumers the quality items and low prices that Best Buy is famous for, combined with the convenience of shopping from your living room. Whether you’re looking for the latest video game or a new washing machine, Bestbuy.com is available 24/7 to simplify your shopping process

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    10 Reasons Why You Should buy Electronics and Appliances at Bestbuy.com

    Bestbuy.com offers consumers the quality items and low prices that Best Buy is famous for, combined with the convenience of shopping from your living room. Whether you're looking for the latest video game or a new washing machine, Bestbuy.com is available 24/7 to simplify your shopping process. There are countless reasons to visit Bestbuy.com the next time you're in the market for new appliances or electronics, but here are 10 of the top reasons.

    1.) Perfect Match Promise - Appliances purchased via Bestbuy.com come equipped with the Perfect Match Promise. This program ensures that consumers will receive exactly what they're looking for. If your new appliance is delivered and it's not exactly what you were looking for, Best Buy will take it back for free. The Perfect Match Promise also allows consumers to purchase an item when they need it, not when it goes on sale. If the price of an appliance drops within 60 days after your purchase, Bestbuy.com will refund you the difference.

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    2.) Financing - Bestbuy.com offers financing for most purchases. Customers will also have the ability to take advantage of special financing promotions, such as 6 months same as cash. The financing application and approval process is handled online, making it easy for consumers to get approved quickly and start shopping.

    3.) Video Game System Bundles - When it's time to purchase a new gaming system, a bundle package makes the most sense. These bundles generally include the system, a controller and at least one game, and they often sell for prices that are significantly less than the total cost would be to purchase each item separately. While bundle packages are sold in stores, Bestbuy.com has the ability to stock a wider selection, ensuring that you'll be able to find the perfect bundle to get you started.

    4.) Appliance Installation - Rather than rent a truck and go through the physically arduous task of unloading the appliance, Bestbuy.com will deliver appliances to your door. Appliances can also be installed by skilled service technicians at the time of delivery. The time saved and the peace of mind that comes with professional installation makes Bestbuy.com an extremely desirable option for appliance purchases. When combined with the Perfect Match Promise, Bestbuy.com easily becomes the best option for consumers who find themselves in need of a new appliance.

    5.) TV and Appliance Recycling Program - When you purchase your new TV or appliance via Bestbuy.com, you may be eligible to participate in a free recycling program. The truck which delivers your new TV or appliance will also remove your old appliance or TV at no extra charge to you. These items will be safely recycled in accordance with all local, state and federal guidelines. Taking advantage of this free service will allow consumers to save time, money and energy on the proper disposal of their outdated items.

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    6.) Deal of the Day - Bestbuy.com offers a daily Deal of the Day on randomly selected electronic items. Past items have included webcams at 75 percent off the list price. While it's not necessarily possible to find the exact item you're shopping for on the Deal of the Day page, it's definitely worth a look as items featured are always popular and are being sold at an almost unbelievably low price. Be sure to check out the Deal of the Day page early each day as limited quantities are available and extremely popular items will sell out early.

    7.) Digital Camera Sales - Consumers in the market for a new digital camera will find a wide range of options available on Bestbuy.com. In addition to the large variety that is available, Bestbuy.com also offers special sales on select brands. As an example, it is common to find discounted pricing on select Canon and Nikon cameras ranging from basic point and shoot models all the way to professional DSLRs. Camera bundle packages are also available. Bestbuy.com stocks more than merely the most popular camera bodies; photographers will also be able to pick up memory cards, spare batteries, lenses, camera bags and much more.

    8.) The Geek Squad - Best Buy's computer technical team, known as the Geek Squad, is one of the most prevalent reasons why consumers should purchase new computers from Bestbuy.com. Due to the Geek Squad, computers which are delivered can also be scheduled for a complete setup, including getting the new computer added to your home network. The Geek Squad is also available for technical support, both at the store and in your home, which can become a major advantage down the line in the event of any computer related issues. The Geek Squad team is composed of highly skilled and educated computer technicians who are more than qualified to repair any issue that your computer may encounter.

    9.) Mobile Phones - Bestbuy.com offers consumers the ability to browse through locked and unlocked phones, along with cell phone plans from all of the major cell phone providers. Rather than spend time visiting each of these providers websites, Bestbuy.com will enable you to compare all available options and pricing and then select the phone and provider that makes the most sense for your lifestyle and budget. Bestbuy.com also offers a wide selection of no-contract phones for individuals who wish to avoid entering into a lengthy cell phone contract. Regardless of your talk and data needs, Bestbuy.com's mobile phones platform will make shopping for a new phone a breeze.

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    10.) TV and Home Theater Installation - Bestbuy.com doesn't simply offer great prices on all of the best television sets and other home theater equipment; consumers will also be able to take advantage of a full home theater installation option. Whether you simply need your new flat screen TV to be mounted to the wall or if you've purchased new furniture to accompany your new TV set, Bestbuy.com's delivery technicians will be able to set everything up for you. They will also be able to hook your new purchases up to your existing equipment, thereby enabling you to have the complete home theater experience.

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    Customer Service

    During my transaction with bestbuy.com, I contacted customer service with a question about the capabilities of the all-in-one computers that I was considering. I had narrowed my decision to two possible options, but was uncertain about which one to choose. I am a student, but my husband is an avid gamer and I also freelance as a web designer, so I needed a substantial amount of memory and I also wanted to purchase the system with the fastest processor. The representative was so knowledgeable and very helpful; she actually listed some key points about both systems of which I was not aware. The experience I had was reminiscent of a time when customers came first. In the end I was able to choose a great system and my husband is thrilled with the speed. I will definitely shop with bestbuy.com again.

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    Accountability

    When I ordered my refurbished digital camera, I really had reservations about buying a pre-owned item. However, after some research I decided to give it a shot, after all it was about half the price of a new one. When it arrived it looked perfect; no scratches, dings or visible signs of wear. I was very pleased. I took some shots of my kids and other everyday things, just to check the quality. Everything seemed to be fine. However, when I tried to upload them into my computer, I kept getting an error that the device could not communicate with the computer. I had never had this problem with my previous camera, so I tried to reload the software, hoping this would resolve the problem. When my efforts failed, I consulted the manufacturer's website for troubleshooting ideas. Still, nothing. So, I contacted the online ordering support line and explained the problem. The guy I spoke with was genuinely concerned and spent about half an hour with me, trying to eliminate possible reasons for the camera to refuse to upload my pictures. Eventually, he determined that the camera would need to be repaired, again. He apologized for the inconvenience and explained that I would need to go to my local Best Buy store to resolve the issue. Before he hung up, he told me his direct extension and said if I encountered any issues to call him and he would do all he could to help.

    I went to the local store immediately. I wanted to go while the conversation was still fresh in my mind and before my phone rep left for the evening. I printed a copy of my order confirmation before I left so that my order could be easily found in the computer. When I got in line at the customer service desk, there were two people ahead of me, but they must have had simple problems because each of them took just a couple of minutes. When it was my turn, I explained everything, just as I had over the phone. I also mentioned that the phone rep gave me his direct extension if any further information was needed.

    To my surprise, the clerk simply printed out a ticket and walked me over the digital cameras. She took another camera, like the one I ordered and walked me back to the counter. She exchanged the faulty camera with a new one and apologized for all of the problems I had.

    I could not believe how easy it was to get my problem resolved. I am so glad I chose Best Buy. I have been shopping online for 6-7 years and many of the brick and mortar counterparts of online retailers have a habit of distancing themselves from issues that occur with online orders. There have been occasions when I have encountered a problem with my online order and called the local store only to be told, "We cannot resolve issues with online sales. You will have to call the online customer service line,"

    In my opinion, any sale that for a store, whether virtual or in person, should receive equal respect. My experience with bestbuy.com is one of the rare times when all of the employees came together to make something right, regardless of who was responsible for making the sale. They truly believe that the customer is the most important aspect of their business, and for that reason, I recommend bestbuy.com to all of my friends and family who are in the market for quality electronics from a company who stands behind their products.

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    Prices

    The prices at bestbuy.com are nearly unbeatable, however I did find a better price on a portable dvd player in a flier from a competitor. Still, I prefer bestbuy.com because of their reputation and knowledgeable staff. So, I called the customer service line and explained that I wanted to buy the device from their site, but this competitor was offering a savings of $25. Just as I had heard, the representative offer to match the price of their competitor. So I was able to purchase the portable dvd player from the retailer of my choice at the best possible price, thanks to their price match guarantee.