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This month at Be My Eyes
August 2018

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August is upon us and it’s time to switch things up. Welcome to the latest and greatest way to get the scoop on what’s happening in the Be My Eyes community and more: What’s New @ Be My Eyes. This month’s news roundup includes Paul’s story about using Specialized Help, a word about what’s up and running on our webpage, and news from the Microsoft Disability Answer Desk. Now go get your read on!

Featured story of the month

Listen to Paul’s story on YouTube

Microsoft Technical Support Right in Your Pocket

For Paul, the Microsoft customer support through Be My Eyes is a much more efficient solution that reaches far beyond other means of customer support.

Read Paul’s story

News & Updates

Image of a globe pictures together with flag icons of Denmark, Spain, China, Israel, and Italy.

Localizing Be My Eyes - Spread the Word in Your Own Words!

Language should provide greater access, not limitation. In order to spread Be My Eyes’ message across nations and beyond English speakers, the time has come to offer localized webpages and video subtitles. The localized webpage is already up and running in Danish, Spanish, Italian, Mandarin and Hebrew and we invite you to help us translate it into your native language!

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Microsoft Extends Specialized Help Support to 24/7 for Be My Eyes Users

Microsoft Extends Specialized Help Support to 24/7 for Be My Eyes Users

Microsoft is expanding their technical support offering for Be My Eyes users to 24 hours a day, 7 days a week. Customers who are blind or have low vision can now contact Microsoft agents directly through the Specialized Help feature of Be My Eyes at any time. This feature is only available in English.

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Selected quotes from this month

“Be My Eyes is very helpful in my life. I can do my activities at home much better than before, because I have somebody to read information from labels and find lost objects. I am very grateful to people who help us. I believe that volunteers and visually impaired people have a interrelation: one part complete the other.” – Francisco, blind user from Brazil

“When Be My Eyes first introduced Microsoft, I was giddy the rest of the day. The Microsoft agent was genuine. He really cared to help me fix this problem.” – Larry, blind user and Microsoft customer from the U.S.

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End Note

Thanks for stopping by this month, it is our hope that What’s New @ Be My Eyes keeps you engaged, inspired and active. We’ll see you in next time in September!

All the best!
The Be My Eyes Team

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This month issue is carefully curated by Julia Rignot, Cecilie Skou Andersen. You can find previous editions in our Newsletter Archive.
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