Renaming a customer or DS-Client account
Since each customer must have a unique account number, you may need to rename a customer account or DS-Client account if you are using FullFeatured DS-Systems for multi-directional replication. You will get an error message if you try to share a customer or DS-Client with the same number into the DS-System Group.
IMPORTANT: If you change the customer account number or DS-Client account number, the corresponding DS-Client will not be able to connect to the DS-System until its configuration settings are updated with the new numbers.
To rename a customer account:
1. On the Local DS-System (the DS-System containing the account to be shared), browse the Customers tab and select the customer account you want.
2. Right-click and then select Rename Customer. The Rename customer account number dialog box appears.
3. Type a new account number and click OK.
• At this point, all DS-Clients for this customer will receive an error message indicating they must change the DS-Client configuration to the new account.
• You can now re-try sharing the customer account in the replication group.
To rename a DS-Client account:
1. On the Local DS-System (the DS-System containing the account to be shared), browse the Customers tab and select the DS-Client account you want.
2. Right-click and select Rename DS-Client. A confirmation popup appears. Click Yes.
• The DS-Client is automatically renumbered. This may take some time, since the path on the storage location(s) must be changed.
• At this point, the DS-Client will receive an error message indicating the customer must change their DS-Client configuration to the new account.
• You can now re-try sharing the DS-Client account in the replication group.