Generating a Recovery Report
This menu option only appears if the DS-System is using DS-License Server RLM.
This report shows a summary of the recovery activities for the specified period. It is only generated on demand.
To generate a Recovery Report:
1. On the Reports menu, click Recovery.
2. In the Report Selection section, you must choose the following:
• From Date: type the earliest date you want to display. No data older than this date will be displayed. By default, this is set to the first day of the current month.
• To Date: type the latest date you want to display. No records newer than this date will be displayed. By default, this is set to the current date.
• What to display: All customers, a specific customer, or a specific DS-Client.
• Category: All recoveries, or display only those from a specific category (Regular recovery, DR Drill recovery, or Trial (RLM DS-Client) recovery).
• Branding (if applicable)
3. If the Account # or DS-Client # field is active, you must specify either one customer or one DS-Client.
a) Click [...] to select from a list of all customers or DS-Clients. The Select Customer or Find DS-Client dialog box appears.
b) Choose the customer or DS-Client and click Select.
4. Click View. A preview of the report appears. The toolbar at the top has icons that allow you to navigate, print, or save.
5. To print the report, do the following:
a) On the viewer toolbar, click the printer icon.
b) Select the printer, and then click OK.
6. To save the report to a file, do the following:
a) On the viewer toolbar, click the save icon.
b) In the Save In box, select the destination folder.
c) In the File Name box, type a file name.
d) In the Files of Type box, select the report format, and then click Save.
NOTE: A MACRO report appears for multiple DS-Clients. A MICRO report appears for a single DS-Client.
Recovery Report Details
If this report is sorted by customer, the details are listed by the customer's DS-Clients. If the report is sorted by DS-Client, the details are listed by day.
.
Header | The header lists the service provider address and the period covered in the report. The “Category” indicates what recovery activities are displayed in the report. This can be <All> recoveries, or display only those from a specific category (Regular recovery, DR Drill recovery, or Trial recovery). |
Details Table |
Account # / DS-Client # | Lists the customer account and DS-Client numbers for the corresponding activities. (For a summary of a single DS-Client, the date of the corresponding activities appears in this column.) |
Date | For a summary of a single DS-Client (Micro Recovery Report), the date of the corresponding activities appears. |
Online | Lists the number of recovery activities from DS-System online storage (initiated by DS-Client) and the restore amount. |
Disc/Tape | Lists the number of recovery activities involving Disc/Tape requests (initiated either from DS-System or DS-Client) and the restore amount. |
DS-Operator | Lists the number of recovery activities (initiated from DS-Operator) and the restore amount. |
DS-NOC | Lists the number of file recovery activities (initiated from DS-NOC) and the restore amount. |