DS-Operator F1 Help for GUI (Context-Sensitive) : Disc / Tape Orders
 
Disc / Tape Orders
This dialog shows a list of all the orders for Discs/Tapes received from DS-Clients on the DS-System.
 
Orders List Columns
ID
Unique number assigned to each request.
DS-Client #
The DS-Client that made the request.
Backup Set
The relevant backup set.
Time Issued
The time the request was issued from the DS-Client
Status
The status of the request process, from the DS-Client's perspective:
Requesting - Disc/Tape is being requested.
Purchased - Customer has initiated an order for the specified backup set.
Finished - Write to Buffer has finished.
Writing to buffer - Data is being written to buffer.
Mailed - Disc/Tape has been mailed.
Media
The number of media discs required to fulfill the request.
Type
Name of the media type (defined on the DS-System).
Options
Shows if selected for Disc / Tape Restore, or for Snapshot.
Files
Shows the number of files processed by the DS-System during the request.
Files Failed
Shows the number of files that failed to be processed (if any).
Write to Buffer
Shows the location where the files have been written.
More Info
Brings up the Disc / Tape Order Details dialog, with more details on that specific request.
Write to Buffer
Instructs DS-System to generate the actual files to the specified directory. Use these as the source from which you will burn the discs or write to tape. This can only be done for requests that have been PURCHASED.
Opens the "Generate Files to Buffer" dialog box.
Mark Mailed
Marks the request as having been mailed. This brings up the Disc/Tape Billing Information dialog. This can only be done for requests that have been FINISHED (written to buffer). This removes the data from the Buffer Directory. Take care not to click this setting until AFTER the data has been copied to Disc/Tape media.
Delete
Deletes the request from the list.
Select By Section
From Time
Type the earliest date you want to display in this field. No orders earlier than this time will be displayed.
To Time
Type the latest date you want to display in this field. No orders newer than this date and time will be displayed.
Customer
Searches for a specific Customer's activities.
DS-Client
Searches for a specific DS-Client's activities.
Account # / DS-Client #
This field name reflects the enabled option. Click [...] to select the customer account number or DS-Client number you want to view.
Refresh
Updates the list.