Configuring the hotfix directory
For service providers with large numbers of customers, it may be more convenient to stagger the hotfix upgrades to DS-Clients. This feature allows you to place each hotfix in a separate directory and assign DS-Clients to the desired hotfix, based on your management schedule.
IMPORTANT: Read the hotfix release notes before deploying any hotfix on a DS-System. Service pack releases and new version releases will always require all the DS-Clients to be upgraded to that version before they are compatible with the DS-System.
Before you begin:
A hotfix subfolder must exist in the DS-System’s AutoUpgrade folder. This is the Upgrade Path parameter listed in the dssys.cfg file. If this key does not exist, you must add it and restart the DS-System.
• You should give the hotfix folder a unique, easily identifiable name (such as “hot_fix_13_0_0_2” or “customer_abc_hotfixes”).
• Place the corresponding hotfix files in this folder. If more than one hotfix version is placed in the same folder (such as “13.0.0.3” and “13.0.0.7”), only the latest version (13.0.0.7) will be applied.
To assign a hotfix directory to DS-Clients:
1. In the Customers tree, select the DS-System and then on the Customer menu, select Hotfix Directory.
The Hotfix Directory dialog box appears, where you can view and set the HotFix directory location for customers and DS-Clients.
2. In the Hotfix Directory box, click the [...] button.
3. The Select Hotfix Directory dialog box, select the hotfix directory you want to use and click Select.
4. In the list of customers or DS-Clients, select the items you want and click Apply. The Hotfix Directory column will update automatically.
• If a hotfix directory is set at customer level, all of the customer’s DS-Clients assigned to <DEFAULT> will use that setting unless an individual DS-Client is assigned to another hotfix directory.
• Once a DS-Client is configured with a hotfix directory, it will download the latest hotfix from that directory if it has not already been applied.
• You are responsible for managing these hotfix directories.
NOTE: You can use the DS-Client Version Report to track the version status of the DS-System’s DS-Clients. (On the Reports menu, click DS-Client Version.)