Activating or deactivating a customer account delete lock
NOTE: This feature will have a significant impact on the storage behavior for locked DS-Client accounts.
The delete lock feature allows the DS-System administrator to override data deletion processes at the customer account level (for all the customer’s DS-Clients) or at the DS-Client level. Once a delete lock is applied, any request to delete data from a locked DS-Client’s online storage will fail as follows:
If a BLM Archiver is available, any data that would be deleted is moved to BLM;
- OR -
If a BLM Archiver is not available:
• Any on-demand delete request (including delete from a retention process) will fail and an error will be reported.
• Recycled generations deletion will not occur. For example, if a backup item is configured for 30 generations, and there are 30 generations online, with the delete lock, the next backup will not recycle (overwrite) the oldest generation. Instead, 31 generations will be kept online (overriding the DS-Client’s backup setting). This will continue as long as the delete lock is enabled on the DS-Client.
To configure a delete lock for a customer account:
1. In the Customers tab, browse and select the customer account you want.
2. Right-click and select Activate Delete Lock or Deactivate Delete Lock. The Activate / Deactivate Delete Lock dialog box appears.
• In the Comment box, type some descriptive information. This comment will be appended for historical purposes in the DS-System database.
3. Click Lock or Unlock to activate or deactivate the delete lock.
In the Customers tab, the delete lock icon appears or disappears from the customer.