About customer accounts
Customer accounts are created with a wizard, but can be modified later in the customer profile tabs:
Configuration tips for mixed platforms:
• The first DS-Client that registers an Account Encryption Key for a customer account sets that key, and afterwards it cannot be changed.
• Since encryption keys are input by the person installing the DS-Client, the best practice is to make a new DS-Client immediately after the customer account is created.
• During the installation (or configuration, depending on DS-Client type) make sure to select a common account encryption key. For example: select AES128, to support all types of DS-Clients.
• Instruct all other people who install a DS-Client belonging to this customer account to use the same account encryption key. (If any other key or key type is selected, the DS-Client will fail to connect to DS-System with the error “Account key does not match.”)