Specifying the server
On the Backup from Microsoft Office 365 page, the path to office.microsoft.com is provided by default. The option Ask for Network Credentials is selected by default.
1. On the Backup from Microsoft Office 365 page, click Next.
The Enter Network Credentials dialog box appears because the option Ask for Network Credentials is selected.
2. In the Enter Network Credentials dialog box, provide the credentials that have the required permission and license to access the Microsoft Office 365 cloud server (office.microsoft.com).
• To back up Microsoft Exchange mailboxes, the user must have the Microsoft Office 365 Exchange Online license or a Microsoft Office 365 license that includes equivalent permissions.
• To back up Microsoft SharePoint site collections, the user must (1) have the Microsoft Office 365 SharePoint Online license or a Microsoft Office 365 license that includes equivalent permissions and (2) be a global administrator.
The list of items (e.g., services, users, folders, site collections) displayed in the next dialog box will depend on the credentials typed in this dialog box.
3. In the field Connect as, type the Microsoft Office 365 server user name.
4. Type the password.
5. In the From field, type the domain name of the backup source, i.e., your Microsoft Office 365 server domain, as configured on your network. For example, if email messages at the backup source are addressed to user@company.local, type company.local in this field.
6. When you have provided the required credentials, click OK.