Specifying the reason for the restore
1. In the Fill in the restore survey screen, make the following selections as required:
• Specify the reason for this restore from the Restore reason drop-down list.
IMPORTANT: If you have selected Archive restored files to PST for the restore activity, ensure that all foreground instances of Microsoft Outlook are closed. DS-Client will access Microsoft Outlook in the background during the restore process. Do not manually stop Microsoft Outlook when it is running as a background process during restore activities. Microsoft Outlook will close after all restore activities that require archiving to a PST file are completed.
2. Click Finish to start the restore.
NOTE: If you have selected
Archive restored files to PST for the restore activity and an error occurs to indicate that DS-Client cannot successfully connect to Microsoft Outlook to start the restore activity, increase the value of the advanced parameter
ExchangeOnlineOutlookConnectionTimeout in the Miscellaneous category. For more information, see
“DS-Client Advanced Configurations”.