Knowledge Base: SETUP : SNMP Notification
 
SNMP Notification
Creation Date: May 27, 2002
Revision Date: August 29, 2011
Product: DS‑Client
Traps
The system can send traps as notifications as follows:
SNMP Traps from DS‑Client
SNMP traps that are configured per backup set (Set Properties - Notification tab) can be sent for any of the following backup results:
Successful
Completed with warnings
Completed with errors
Incomplete
For per backup set DS‑Client SNMP traps, a trap will be sent once, immediately after each backup activity finishes.
In addition, DS‑Client can be configured to send a special trap as a "heartbeat" signal (at a user‑defined frequency configured in Setup > Configuration > SNMP). This signal can be used to determine if the monitored service is running normally.
SNMP Traps from DS-NOC
DS-NOC tool can be configured to send traps after it receives (monitors) the following events from DS-Clients (these events are defined on the DS-NOC server):
Backup finished successfully
Backup finished with intermediate errors
Backup finished with critical errors
Scheduled backup was not triggered for [xx] hour(s)
DS-Client does not connect to DS-NOC for [xx] day(s)
Further information (backup set name and DS-Client name) about this backup activity is in the first VarBind parameter coming with the trap. For example, in HP OpenView, you can use "$1" parameter in event message setting to retrieve the first VarBind data.
In addition, DS‑NOC can be configured to send a special trap as a "heartbeat" signal (at a user‑defined frequency). This signal can be used to determine if the monitored service is running normally.
MIB file
The MIB (Management Information Base) file can be found in the DS‑Client installation directory (filename: asigra.mib). This file describes how the objects are organized. The IANA Private Enterprise Number is 15538. Check http://www.iana.org/assignments/enterprise-numbers.
Configuring SNMP notification in DS-User
From the main menu, select Setup > Configuration > SNMP to configure DS‑Client SNMP settings (destinations). Notification events are configured per backup set (Sets > Backup Sets > Properties > Notification). For more details, use the online help for these dialogs.
Configuring SNMP notification in DS-NOC
The DS-NOC server is configurable through a web browser. After logging on to a DS-NOC, you can configure Notifications for DS-Clients. For more information, see the DS-NOC User Guide.
Configuration Sample (With HP OpenView)
This sample provides a general example of how a third-party application can use the traps sent by DS-Client or DS-NOC.
Load asigra.mib into HP Openview
Click Options > load/unload mibs: snmp >load from disk.
After that, two new categories (enterprises) can be found in the event configuration dialog.
Configure DS‑Client Events
1. Click Options > event configuration.
2. Choose DS‑Client from enterprises portion. There are several options in the event list for enterprise DS‑Client, including:
Clientbackup completed
Clientbackup completed with errors
Clientbackup failed
Client Heartbeat
You can modify these events by double‑clicking these specific events, setting event message actions, severity level and event log messages.