Resuming a Salesforce.com data restore process
The uploading stage of a Salesforce.com restore may require an extended duration as the DS-Client uploads the restored tables and/or items to an online Salesforce.com account. Errors, network problems, or power failures may cause the uploading activities to be stopped. You may also need to stop the uploading activities for other reasons.
DS-Client offers the ability to resume the restore process of a Salesforce.com backup set that has been stopped during the uploading stage.
To make a Salesforce.com data restore process resumable
To make a Salesforce.com data restore process resumable if it is stopped, do the following:
• Before starting a restore process (
“Restoring Salesforce.com at the item level”), in the
Select Restore Options page of the Restore Now Wizard
, select the check box
Save temporary database file in local storage for resume.
• Before stopping a Salesforce.com restore process, determine the current stage of process by checking the Description in the real-time activity monitor located at the bottom section of the DS‑User screen.
IMPORTANT: A Salesforce.com restore process can be resumed only if it is stopped during the uploading stage.
To resume a Salesforce.com data restore process
The following provides instructions on how to a resume a Salesforce.com restore that has been stopped.
1. In the Restore menu, click Resume restore.
The Resume restore processing for Salesforce screen lists all restores of Salesforce.com backup sets that can be resumed. The option Save temporary database file in local storage for resume was selected for all the restores that appear in this list, and a cache has been created for each of them in local storage.
a) For more information on a specific restore process, select a backup set from the list and click Shows status to open the Restore Resume Status screen.
The Resume restore processing for Salesforce screen also displays the Restore parameters that DS-Client uses for each restore in the list, including a summary of the options that were selected for the restore.
b) Click OK to return to the Resume restore processing for Salesforce screen.
2. Before resuming the restore process of a backup set, select the backup set and verify the details in Restore parameters. For example, check that the database file still exists in the location indicated by the DatabaseFile parameter. If you notice discrepancies, do not resume the restore; you can start a new restore with correct settings.
3. When ready to resume the restore of a backup set, select the backup set and click Resume.